Used 2013 Mercedes-Benz E-Class Consumer Reviews
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2013 E550 - Best car I have ever owned
Buying a used Mercedes E-class is likely the most intelligent decision auto buyers can make. It's the most reliable of the Mercedes, and it depreciates VERY fast, so you get a LOT of car for the money. I bought a used 2013 E550 with 48k miles on it. Sticker of almost $77,000 got it for $31,600. P1 and P2 packages, and the V-8 engine. My lord....wonderfully comfortable, incredibly fast. OK, the BMW has tighter steering, but you get less car for more money, particularly if you get the V-8 BMW. Love the auto high beams; they adjust between hi and lo beams per oncoming traffic automatically. Dash is so.....German. Perfectly organized, easy to use instruments. They even have an Off button....so you know how to turn everything off and don't have to hold down a fan button or hit it a million times. Ok, so what's bad? Nav is pretty lame; voice control is pretty lame, and back-up camera is a little disappointing for this level of car....no markings, just a straight back-up camera. Repair costs are HIGH...... BUT, I use my phone for navigation anyway, and voice control is of little importance to me. The camera still serves its purpose. Since it's reliable, the repair costs aren't THAT bad, just take it to a reliable mechanic that won't rob you like Mercedes dealers do. Update: One year in, nothing has changed. This car is awesome. I now have 70k miles on it, but you would never know, runs like new. The V-8 grumbles a little, but it is so worth it. Blew away both Lexus and Infiniti when forced to due to aggressive driving tactics by them. Update. One and a half years into owning this beauty! Have nothing to change or update, it is still the best car I've ever owned! Edmunds Requested Update: 2 years in, nothing has changed. Still a great car, comfortable, FAST, beautiful and reliable. Little nits not previously.mentioned: stereo goes in and out sometimes, sunroof a little noisy. Nothing else. 90k miles, still runs perfectly. Edmunds requested update: Continues to be reliable, fast and comfy. Have had a few "in and out" sound experiences with the stereo, a few annoying noises and some small glitches with things like the trunk needing to be re-lubed so I could close it with my hand, and not only the button. One time the stereo would not turn off even after car was off. But the car figured it out :-) . Just took it in for the 100k service a bit early....no repairs. Will need struts soon, but that's about it. Love it. 108000 miles. Drives like new. I love this car. Plan to drive it to 300k. Edmunds requested update: 121k miles now, no deterioration of any kind yet, though I imagine I will have to replace the turbos pretty soon. May never have to buy another car. This thing is a tank, and holding up extraordinarily well. Edmumds requested update: 4.5 years in, no change. 130k miles on it, no distinguishable difference in the way it drives. Only expense so far has been oil changes, tuneups, tires, etc. Gets 25 mpg at keast on the highway. Is it perfect? No. Would I buy it again? Absolutely.
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Still love my 2013 E350
76,500 miles since previous review with no service needs other than routine maintenance. Because I drive more than 35,000 miles a year on business and typically buy a 3-year old car and turn it in at 300,000 miles, durability, reliability, comfort and safety count much more than the cache of a luxury auto. My previous auto, a 2007 E350, was great, but the added technology in the 2013 model - better fuel economy more safety features and better storage - is a remarkable improvement.
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- E550 Sport 4MATIC SedanMSRP: $9,89976 mi away
- E350 CoupeMSRP: $14,40097 mi away
- E350 Sport SedanMSRP: $10,68066 mi away
Balance shaft - MBZ does not stand behind
Great car, comfortable and great value. BUT be careful, as Mercedes does not stands behind their products. I have a MBZ E350, and at 63K, I got a check engine problem that required a balance shaft to be changed at the cost of $6K, because of a shaft that was not properly tempered. MBZ clearly built a product that was flawed, as about 20% of the cars that has the E350 engine had the problem. BUT they leaved us poor users to deal with it, and didn't stand behind their poor craftmaship product.
Great Car ! Mercedes E350 Coupe 4 Matic Sport
I have always thought the Mercedes Benz E class was a beautiful car. But I also like a more sporty option. And the Mercedes Benz E class Coupe was the perfect choice. It has stunning looks and sporty styling inside and out. And the luxury of this vehicle is top notch. And this is coming from a Bentley and GTR owner. Trust me this car is a joy to drive and handles great. With big wide tires it’s sure to handle all the bends the road my through you way. As for the acceleration put it in sport mode and hold on because it’s fast. And the luxury on this vehicle is fantastic. The harman kardon sound system, user friendly interface, navigation, beautiful leather bucket seats, beautifully designed steering wheel, glass top, and the list goes on and on. As for the reliability it’s also very good and would be a great choice for a daily driver. And it will also turn heads daily. However the maintenance is believed to be high by some, but in reality is extremely reasonable. But if you are use to driving a honda and switch to Mercedes Benz, yes of course it will be more expensive. It’s a better vehicle with better parts. And trust me if you get this vehicle you will love it.
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Good but could be great if they could FIX MY CAR
Nice car but I recommend road testing on the freeway before buying. Mine makes a whine between 70 - 80 MPH. Dealer replaced rear end twice in 2500 miles. Still whines. They opened a "factory Case File" on my car. MB representative promptly called me and told me the sound was a "Characteristic" and they would do no more fixes, even though no other E350 does what mine does. I am stuck with a car that makes a whine on the freeway, and I have to drive a lot on the freeway due to where I live. Hard to believe that for this price point MB won't stand behind their cars. They used the "characteristic" line to avoid the car being labeled a lemon. Very Dishonest.
Superb Car That Gets Costly As The Miles Increase
My 2013 E-550 sedan was special ordered from the factory in Germany. This was a great way to begin ownership since I got exactly the car I wanted at a good price. I also got the MB factory tour and lunch as well as insurance and tourist registration for a couple of weeks. I covered 8 countries in my first days and drove it at 130 mph on the autobahn. It was a memorable adventure. After that I ended up keeping the car for seven years and 132,000 miles. Now about my ownership experience itself: I never tired of driving this car. It has an impressive visual presence. Interiors are the most important part of the package for me, and the E-550 is richly appointed. I had full leather in beige with glossy wood accents and driving the car was always an aesthetic delight. The interior stood up very well to the sunlight but this was partly because I have covered parking at work and I was careful about keeping the exposed parts treated with protectant. The E-550 handled with terrific composure on all surfaces and its twin-turbo 4.7 liter V-8 supplied effortless power. I have nothing negative to say about the driving experience. I always looked forward to making long trips in it. So here's the negative part. The car needed several costly repairs after the 50k mile warranty expired. Between 50k and 132k I replaced the drive shaft, replaced a coolant pump, replaced both turbochargers, replaced front-end sway bar links, and had a number of other more minor repairs. This was all dealer service and it became very expensive. The replacement of the turbochargers alone required pulling the engine at a cost of more than $10,000. Although I had intended to keep the car another year, given the track record of repairs I traded it in early to avoid any further expenses. It says something about my overall view of the car that I replaced it with a new 2020 E-450. This time, I did choose to extend the warranty to 100,000, given my experience with my 2013 model.
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Not what I expected from MB
I leased a 2013 E350 sport sedan about 7 months ago. When I picked up the car the door had a scratch in it. Great, band new car, already repainted. TThen the car developed a pronounced rattle at idle. The dealer fixed it by adding felt tape along side the "fuel line". (!?) 6 months later I test drove a C300 and noticed it had less exhaust system noise/drone. I took the E350 in and they compared it to other E350 sedans and agreed my exhaust system was make an unusually loud droning noise. They contacted MB and were told that there were other complaints on this issue and that a "case" had been opened but there was no resolution yet. I was told to check back in 6 months!? UPDATE: I contacted Mercedes Benz US Corporate Headquarters and complained about the brush off by the dealer. The dealer contacted me the next day an ask me to bring the car back in. They kept it for 4 days and when I picked it up it was improved but still louder that many other E350s. I turned the car in at lease end and picked up a 2015 GLK 350. After driving the GLK for several months I have found it to be a much better vehicle. It has better visabillity, it's much quieter (both engine/exhaust noise and road noise), rides much smother, and is much more responsive (both acceleration and steering). It's also rock solid. When you hit a bump you hear a thump but no body vibration at all. It imparts a sense of real quality which was lacking in the E350. The looks of the GLK are, well, you either love them or hate them. But other than that everything else about the GLK has far exceeded my expectations. Unfortunately the E350 fell far short.
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Flying Carpet
If you are looking for a fantastic used car with True guts but you don’t want to get beaten up on long drives - The 2013 e 550 coupe is THE BEST - Everytime I strap in I know the real world feeling of what it must be like to be Iron Man... a very small turbo lag and bam - you are gone. Hold out till you find one truly pampered - mine had 18k miles and never saw rain or snow... so for 25 to 30k you can own a SUPER CAR and it ends up costing you less than any midsize loaded dog...
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Can't beat the quality
I've owned multiple BMW, Porsche and Mercedes. I bought my coupe with 24k on it. It has run flawlessly now with 72k. Tires needed to be replaced twice; they say if you own a quality high performance car you can expect this. I go with Michelin A/S 3+. I would do it again in a heartbeat.
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The best or nothing.
I have a 2013 Mercedes-Benz E350 4matic Luxury. I love this car as it is robust, authoritative, and agile for a vehicle this heavy. I leased it new in January of 2013, and when the lease expired, I bought the car as I enjoyed it. So far, I have seven years of trouble-free daily driving experience. One thing I must note is that I have been taking my car to the dealer for all its routine services from day one.
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Bought a used one. What a deal!
An earlier reviewer pointed out: "Buying a used Mercedes E-class is likely the most intelligent decision auto buyers can make. It's the most reliable of the Mercedes, and it depreciates VERY fast, so you get a LOT of car for the money." I will agree: sticker $61,000 and mine had 65,000 miles in excellent condition for $15,000. Options: Diamond Metallic Paint, Premium 1 package, Wood trim package, Appearance and Lane tracking packages. Thus far the car has too many pluses to mention. The Economy and Sport modes are spot on for the mood you are in. (I have never felt a 6 cylinder accelerate like this! Thus I have chosen to forego a turbo's extra repair cost down the road for good reason.) The back up camera is basic and does not beep at all nor incrementally as an obstruction comes into play. Not exactly a deal breaker as nothing is perfect. I have driven Chevys, Lincolns, Buicks, a Cadillac and am now back for my tenth Mercedes. In my opinion Mercedes has an Autobahn mentality. (Many stretches there have no speed limit and acceleration, performance, and handling are a prerequisite. AND if you are going to travel at higher speeds, you have to be able to STOP and there too the Autobahn mentality has resulted in better brakes.) When you get older you may appreciate the more responsive handing and the braking of a Mercedes is my take. **Update 6/28/2021** Still going strong at 83,000 - a lot of car for the money! **Update 06/29/2024** now at 120,000 and may be the best car I have ever owned!
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2013 is a great car
I test car whole bunch of new cars for extended periods including Audi A6, Audi Q5, BMW 5 Series and even Jeep Cherokee. But I decided to buy Mercedes E350 Sport. Audi A6 was strong contender but went with E350. Car feels assured, is quieter inside the cabin than Audi or BMW. Not to mention that I got a gteat deal on it nearly 10K less than MSRP. The value for money, none other could beat.
Truly a great vehicle
Prior to this car I owned 4 C-Classes (2006, 2008, 2009, 2011). Personally, I felt the C-Class was a good vehicle that came with a premium price tag because of the 3-point badges affixed to the hood and bumper. Unable to get my hands on a C-Class coupe w/ 4Matic I went with the 2013 E350 Sport 4-Matic (Black on Black, AMG Wheels, P2, and Pano-roof). What a suprise. There is a clear line drawn in the sand between the C-Class and the E/S Classes. First, the E-Class is crafted with overall superior materials and attention to detail. Second, this car is fast, much faster than my last C300. At almost 4000lbs this car is a beast (0-60 approx 5.6). Last, its roomey inside like a Lincoln Town Car.
E350 4MATIC Sport
Moved up to the E-class from 2011 C300 4Matic Sport because I wanted a slightly larger vehicle. The E350 certainly accomplished that. Compared to the C300 sport the E350 ride is more comfortable but a little less "sporty". There is a some body roll noted when driving even mildly aggressive but not so enough to ruin the driving experience. There is plenty of power from the 302hp V6 and surprisingly reasonable gas mileage, thus far. Just like with my previous MB, I wanted a vehicle that stood out a little from the other MBs commonly seen. I opted for the sport trim (obviously), the 18" AMG twin spoke wheel package and rear deck-lid spoiler. Aside from appearance choices, I went with P2 p
Not worth the extra cost of owning a BluTech
I have owned 3 MB diesel sedans and they were great fast efficient low maintenance bullet proof especially the 1998 E300 a rocket and 29 mpg avg :) Looking at the Diesel engine in the 97, 98 E300 puts a smile on your face... MB with the help of the EPA has put the diesel line up in MB an expensive liability to dive not a cost effective Diesel that are durable 500K mile car... For starters you have to purchase BluTech fluid every oil change... at 7 gallons a pop MB charges 35.00 a gallon... Perhaps you could put any DEF from a chain store at 12 a gallon... Why the need for an expensive exhaust system how much will it cost to replace? On the EClass a Diesel comes with RFT because of the blue tank. So a guy who drives say 50 to 200 miles a day must rely on RFT and have no spare in order to make room for a Urea tank and the electronics associated with the entire system... S350 bluetech has a spare. Where are the saving in fuel if you have to spend 1200 for a set of tires and deal with exhaust additive... 2005, 2006 CDI were the bomb...
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Fast'r then U
Absolutely, hands down, the best all around "sports" car I have owned, and I have owned Porsche's, Corvettes, Infiniti's, Mustangs, and others. Bought it the same day it rolled off the truck at the dealer. It was (still is) beautiful, sporty, smooth, comfortable, and a pleasure to drive. Plus, the engine, 4.7 V8 twin turbo, is so sweet. As someone else said, it is a "wolf in sheeps clothing". It is smooth, pretty agile, comfortable, and gets 30mpg on the highway at the speed limit and above. The a/c cuts about 2mpg off, but 28mpg is still pretty darn good, and at 75mph and cool a/c blowing. It is fast stock.... but have the computer reprogrammed and it becomes a virtual rocket ship. A whole new car is beneath your right foot. Sport mode at 35mph, mash the throttle and the back wheels break loose. It becomes that "wolf", with sharp fangs. The tune raised it to right at 500hp, huge amounts of torque and raised the speed limiter to 187mph. I've had it to 150 and it was pulling like it was just getting started. And, at highway speeds it is like any stock E550 and still gets 20-30 mpg. I have 29k on the odo and never will sell it.
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Unreliable Emission Control System
i have a 2013 E350 BlueTech Sedan. Has been driving this car since new, Vehicle has been serviced regularly at the Mercedes Dealers. At 52000 miles, Tail pipe began to blow smoke. Took it to the Mercedes Dealer at El Cajon, CA First diagnostic, Nox sensors failure. All 3 Not sensors replaced. Problem still exists, so AdBlue Injection valve was replaced, and then AdBlue tank was replaced. How is it possible that 5 components failed at the same time, at 52000 miles. The first 4 items are not covered by warranty. AdBlue tank was covered by Mercedes. They call it "Good Will" although tank is warrant for 7 years or 70,000 miles in the book. Is this the case of "trial & error" method to diagnose the problem, or are these components so unreliable? Replacement of the first 4 items - $2800. Does any one have this problem. Mercedes called me after I returned the survey. I gave Royce (MB) my feedback. Good conversation but I have not heard what their internal investigation reveals, or this is a case of just chit chat. Should I be concerned about what the next breakdown of the emission control system. Does anybody has this problem with the BlueTech emission system? Update At 53000+ miles, tail pipe smoked again, and no power when going uphill between Riverside and San Diego on I 15. Dealer replaced catalytic converter and mufflers under warranty. At 54000+ mile, smoke was detected under the car. Problem - oil pan gasket was leaking. Oil pan an gasket replaced at my cost. It is so unreliable that I would drive this car within the distance covered by the AAA member towing allowance. This car has gone back to dealer 3 times between 52000 and 54000 miles Resale for this car tanked. So I will keep this car and keep the public know the maintenance cost in the future. Really bad for Mercedes Brand.
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Great car...so far
My E350 coupe is a great car. Build is excellent, fun to drive, gorgeous exterior and interior. Have had numerous compliments from other drivers and I always look forward to driving the Benz. Overall mileage almost 22 mpg plus all the electronic gadgets you could want.
Could Be Greatly Improved!
Recently retired and wanting something less expensive to operate, my Audi A8 was no longer under warranty and would be expensive to repair. After1 month I can say that this is a nice driving car but the COMAND system and voice recognition is vastly inferior to the Audi MMI. Such systems have become integral to todays driving experience defining to a large extent how the driver interacts with the car. MB COMAND requires much more input to navigate the menus than Audi. The voice recognition seems less intelligent and reliable compared to my past Audi experience. COMAND may have a shorter learning curve but will require more effort to operate than MMI. Miss parking assist.
7 years old and looks like it’s new
This car is amazing. It still drives quiet and smooth. Absolutely a joy to drive.
Never again....back to Lexus
Once I hit 65,000 miles... - Engine oil leak - AC motor bad - Motor Mounts collapsed - 275.00 key If this is luxury driving, I want out. I will go back to Lexus, Acura, or Infinity. This is a joke. Now I know why they have free cappuccino at the dealer...because you will be there a lot! Never will buy a Mercedes again! Horrible car for the money.
Overrated
I have read a lot of the reviews on the E35O and know a lot of people like this car but I think it is overrated because it has the Mercedes name plate. If the same car had a Ford or Chevy name plate on it I wonder if it with be rated so highly. I have a 2013 E-350 with Sports package. I have had some issues with the command console and the road noise is terrible. Mercedes say the level of road noise is normal. I guess since I have the sport package. It is too much noise for any car to have coming in the cabin. I have a 2001 BMW 530 with sports package and it is quieter than the E350. The technical issues with the command console, I plan to visit the dealer today.
WHAT A CAR MBZ E350
Finally got back to MBZ E350 2013. What a car from the past ones I have had. This car is as smooth as butter when driving and not only that but the 4000.00 premium luxury package we got with it is the best. All around I am in heaven with this beauty. Comfort, security, the SOUND, you feel like your are in the concert when you listen to the CD's or DVD's . The best of the best for me and the family, Great job MBZ. You will not be disappointed when buying or leasing this baby .
My 7th E350 Sport Sedan
I just picked up my 2013 E350 Sedan - MSRP was $64,865. This is my 7th straight year purchasing a new E350. This one, by far, is the best one Mercedes has ever built. The ride and handling are superb! The technology is functional, but not overwhelming. Audio system (Harman/Kardon 610 watt 5.1 surround sound w/14 speakers) is the best I've ever heard in a luxury sedan. Outstanding acceleration when needed! Great visibility both front and rear. Blind Side Monitor is a must option. Wood/leather steering wheel in Walmut is like a piece of good furniture. 3D NAV system is phenomenal! Voice control system responds to every command. Mbrace system great addition! Best E350 yet!
Amazing car - worth the time
A fun, yet practical vehicle! Take it up the coast for a trip. Plenty of trunk space to handle your Costco loads!! Drive in sports mode or economy mode!
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Wolf in sheeps clothing!
Just buy it!
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2013 E350 Harman Kardon weak bass
This 2013 is my fifth E class. I also have owned S class, CLK, C class, SLK. I traded a 2013 Equss with 10k miles for this new 2013 E because I missed the feeling of being connected to the road. . I have 6k miles on the E car. My big disappointment in the new E with Harman Kardon Pro Logic 7 is the radio. There is not enough low end.. bass. I noticed others complaining about lack of bass in E cars. This 2013 is my fifth E class. I also have owned S class, CLK, C class, SLK. I traded a 2013 Equss with 10k miles for this new 2013 E because I missed the feeling of being connected to the road. . I have 6k miles on the E car. My big disappointment in the new E with Harman Kardon
Loved it....until i had kidd
Loved loved loved my car. it was comfortable amd felt really safe driving. the back seats are spacious and trunk is huge. unfortunately i had to sell after having my second child. not a car for families with small children
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Mercedes, now: bad cars, bad service. Take it from a customer of 15+ years
Until recently I had a MBZ C230 and E350. After 5+ years of owning my C230 I started having problems with it. I am not the kind of person who complains after owning a car for more than 5 years. This latest incident, though, with a newly leased 2013 E350 with bells and whistles has actually ended my relationship with Mercedes for good. I have already traded in my C230 for another car from another luxury car maker, I intend to trade in my E350 in due time. The 3 year lease on the E350 has more than 2 years left on it (so the incident described below happened with a car that is only ~10 months old).See below.See "suggested improvements" for incident
Love my 2013 Mercedes E350
This is an excellent car. The build and fit are meticulous. The ride, steering and response are top notch. The navigation system is the only criticism I have. It is not touch screen, it will not search for locations by category and the rear view camera does not have guide lines. However, Mercedes's MBrace concierge service, for an annual fee, is a great service. In addition, Mercedes does not have the capability of upgrading the camera software to add the guide lines or to improve the nav system.
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Drive and smile, very good motoring!
Handling is the key that makes this vehicle really roll
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My 2013 Benz E350
Great car! The car is over 7 years old, and has no problems whatsoever.
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E350
Very comfortable. Good pickup. Stylish.
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TERRIBLE BRAKES E550 Convertible
Every 6000-8000 mile it needs new brake rotors. $900 every time you have to replace them. I get 60k+ miles out of brakes on all of my others cars.
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Awesome car
I love this car. A good upgrade over the clk500. Plenty of power and luxury.
Timeless...
I love this car and so glad I did not traded in. I have changed cars every 3 years and this is the first car that I keep for almost 7 years now. Powerful, comfortable and surprisingly it gets almost 30 miles per gallon on the freeway and 17 to 19 in town for a V8 it is unheard of.
Pleasing to the Max
The styling is eye catching and timeless. I owned a 1995 E320 Cabrio which had the best all around ride of any car I have ever owned - in my opinion - I loved it. But the 2013 has more sport in it's DNA than the 1995 and I really like it. It corners like it is on rails but retains its stately personality. Take it on a curvy road in sport mode and it becomes roadster-like with paddle shifters for the bold and brave but still retaining its stately personality. You will want to go full top down, windows down all the time but if it's chilly, the air cap, the heated seats and the heat on the neck from the headrest make the chill completely bearable. My old 1995 had a straight 6 making 217hp that would push you right into the back of your seat. But let this E350 V6 making 302hp off the chain and it is almost breathtaking with torque to spare. The body works are as rigid as a sedan with no noticeable cowl shake. I wish they would get rid of the pedal parking brake but it's not a big problem. The interior is European, practical and uncluttered. The "command switch" takes some getting used to but you will love that too. Storage is minimal but hey, it's a convertible. You don't get one of these to go big grocery shopping. Slow down and drive the boulevards in eco mode and you have a well behaved ride that exudes confidence, precision and a large measure of luxury cache. With the multi-layer insulated top up you might just as well be in a coupe because it's just that quiet. If you don't love it, then it's just not the car for you.
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Car with a style
Any repair is very expensive as car is 10 years old. The body is in good shape.
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It's true - a great car buying experience!
After several really unpleasant car buying/leasing experiences we had no faith that shopping for a car could be anything but a miserable time. The TV ads from the vending machine car companies hit real nerves when they point out that car buying is not even close to fun or easy. We decided to give Herb Chambers a go and see if the HC ads had any truth in them. Thanks to Jonathan and his coworkers we had a very positive experience. So, the message "we don't sell cars, we help people buy them" rings true for our experience and hope that our next car buying will be as good as this one. We've even become converts to the Mercedes brand!
Fast. Better than average economy for engine this
Mine. RWD. This vehicle handles like it's on rails when negotiating turns. Very good brakes. Engine a bit noisy under full throttle. Great profile. Info/dash system very appealing.
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Still a joy to drive
I have the wagon and it has been a dream Yes repairs are expensive when they happen but they have been rare with regular maintenance I had to get a new car for work but gave the wagon to my partner so it would stay in the family
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Sporty and Elegant
All the luxury of a Mercedes with pep for a sedan. Rides smooth and handles great!
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Smooth Like Glass
Love the smooth ride afforded by this sedan. While some manufacturers have pivoted to sport-this and sport-that, we opted for the 2013 MB E350 because it had power, but the chassis is tuned for comfort. So too is the interior with a rattle-free, quiet and easy to use interior. This car is holding up very well and if I could find a lower mileage older unit I’d consider buying a second.
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2013 E63 Wagon
Build quality, reliable motor, roomie and great overall design.
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What a car.
Love this car. A joy to drive. It's quick, handling is superb, and a good looking car.
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