Used 2020 Mercedes-Benz CLA-Class Consumer Reviews
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Just Terrible!
Yahkie, 02/22/2021
2020 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
15 of 31 people found this review helpful
This car is trash. It's beautiful from the outside, cuz that's where you are going to enjoy it most. I know most people buy a car to drive it but this car will give you a head ache. Literally. The car rattles like nobody's business. I actually avoid driving my car and would much rather ride with someone else or walk. No matter the volume or the sound system settings the doors and the pillars rattle constantly. The rattling is most apparent when it's warm and any time you turn. You can make a slight turn like a lane change and the opposite door will rattle. If make a U turn, a left or right turn, or drive on to a highway exit or entrance ramp with a curve, you'll think some was kicking from inside your doors. Mercedes-Benz service men can hear the issue because I've sent videos and thoroughly explained what happens but, all they will say on your service ticket is the car is operating as designed. If this is the design, which I'm sure it's not, it's for sure flawed!!!! The car is supposed to be the on the affordable side so perhaps they did cut corner on the materials, but yet and still, it's a Mercedes-Benz. No matter the class, Mercedes-Benz is held to high quality build expectation. I'm very disappointed in this car because had I known my car would sound like someone was shaking a tin can full of pennies, I would have never brought it. I feel scammed and stuck with this car as the horrible dealership I purchased the car from, along with Mercedes-Benz USA customer service, they refuses to acknowledge that this is a real issue. I don't think a rattling car is cool, or a new innovative wave. It's a flaw and a defect and Mercedes-Benz should not be allowed to sale this car knowing it's built terribly. People who don't like their cars rattling should be allowed an option to get out of it! This is just wrong!! I'm disgusted with Mercedes-Benz! I will never buy another Mercedes-Benz anything!!! I want out of this car and as far away from Mercedes-Benz as possible. CLA 250 is a NIGHTMARE!! I walk to my car when I have to drive it almost at the brink of tears. Pouring out my hard earned money into something I can't even enjoy listening to my favorite song in. Mercedes-Benz CLA 2020 was the biggest SCAM of 2020!!!!
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Every Mercedes is a sports car.
AL Cim, 05/30/2022
2020 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
3 of 5 people found this review helpful
Great looking car, car drives the road like it was born to be their. The inside of car makes you more comfortable then sitting in your living room. Abundant safety features, to let you know danger a caution is on the road. Handles like a precision sports car. Glad to drive one.
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2020 Mercedes-Benz CLA-Class for sale near you
3 of 18 listings
- AMG CLA 45 SedanMSRP: $41,990170 mi away
- CLA 250 SedanMSRP: $19,995135 mi away
- CLA 250 SedanMSRP: $25,980170 mi away
See all 18 listings
Traded it in, purchased a, a 2022 Cadillac CT4
ahawkeyes, 05/30/2021
updated 12/02/2024
2020 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
0 of 3 people found this review helpful
The car handles like a sports car, looks elegant, the inside of this car, makes me feel like I'm in a five star hotel, everything about this car leaves me in a place I like to be while driving. This car was traded in for a Cadillac, 2022.Sold this car, but would buy another if cash was available.
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