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2024 Mazda CX-90 Consumer Reviews

3.6 out of 5 stars
73 reviews

Pricing

Edmunds suggests you pay
$35,020
Prices based on sales in AZ thru 8/4/25
Final assembly in Japan

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5 out of 5 stars

Love the CX-90 PHEV A LOT

heywardjr, 12/25/2023
updated 07/08/2024
2024 Mazda CX-90 PHEV Premium Plus 4dr SUV AWD (2.5L 4cyl gas/electric plug-in hybrid 8A)
16 of 17 people found this review helpful

I sold my previous Lincoln Corsair GT due to the recall on the engine fires. Decided too long to wait for a solution. Started looking and placed an order for the 2023 Cadillac XT4 Sport but 2 months later the dealer had not even placed the order with the factory because of allocations. Terrible experience. Turned to Mazda after finding the CX-90 PHEV in Artisan Red with white interior. Stunning interior and love the incredible red paint which changes colors based on light and curves in the design. Love it. The ride is incredible and super quiet due to the double pane glass. The gas mileage includes 28 miles of EV miles and that covers most daily trips for me. So, I'm getting eMPG of 76 which is incredible. I fill up maybe three times a year. The car has been superb since we moved and were able to load up a lot by lowering all the seats. Better than a pickup truck in my opinion. I have really been impressed with the Mazda sales process since the sales reps are not paid commission but straight salary. They get bonuses though but they are not desperate like some car sales reps are. They are more like Tesla in their behavior. The sales process was great and I had no bickering and got the car I wanted the day I picked it out. Was incredibly smooth and stress free. After getting the car, I researched Mazda's history and focus on engineering. Mazda uses a much thicker steel when creating the car and their paint process is well known as unique in the industry due to the levels of paint they do. I am really impressed with their plug in hybrid technology which I believe is helped by their Toyota relationship (Toyota owns 10% of Mazda and Mazda uses Toyota Finance). I'm quite impressed with Toyota since they lead the world in hybrid technology and was glad to find out of their relationship to Toyota. Update 6 months later. Superb car. No complaints and only praises.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Major repair with less than 5K miles

R M, 10/07/2023
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
107 of 123 people found this review helpful

We purchased the CX90 to replace a 2023 CX5 in order to have more room and a better ride. This is our 7th Mazda we have purchased since 2006 and have always enjoyed reliable vehicles. This one is not fitting within that category. When we took the vehicle in for its 5K oil change and a software update, the technician noted a leaking drivers side differential seal. This repair has now taken over 3 weeks and the dealer has informed us that obtaining the parts and special tools to complete the repair could take months. This is not the quality of vehicle or the service of vehicles I have come to expect from Mazda. Mazda Customer Support has been contacted and they are working on a solution.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

From Acura MDX to Mazda CX-90 PHEV Premium Plus

Jon G., 01/01/2024
2024 Mazda CX-90 PHEV Premium Plus 4dr SUV AWD (2.5L 4cyl gas/electric plug-in hybrid 8A)
15 of 16 people found this review helpful

My son is a new driver... The family Acura MDX has carried us safely on many adventures for well over 180,000 miles and now it is his safe passage for the future. The “trade-off” is that I have to take on a car payment once again, however, the CX-90 PHEV Prem Plus has not disappointed and has proven to be worth its price tag! We have already taken it on a trip over 500 miles, through rain and snow with no issues aside from the bumper sensors being temporarily blinded by road spray and dirt. The electric ride is smooth, and the sport mode is useful to get around slow moving vehicles on single lane, country roads (of course in safe passing zones). I look forward to driving it for years to come, but am admittedly nervous at the level of technology built into the first year vehicle that could pose long-term concerns - time will tell.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

My first year model Mazda CX-90 was a dud!

A-D-A, 07/31/2024
2024 Mazda CX-90 3.3 Turbo Preferred Plus 4dr SUV AWD (3.3L 6cyl Turbo gas/electric mild hybrid 8A)
14 of 15 people found this review helpful

My 2024 Mazda CX-90 Turbo Preferred was back to the dealers over 20 times in only 3200 miles! It had issues for the major recalls including loss of power steering while we were on a trip. I had to deal with this steering for over 425 miles until we returned home. It had --2-- new 12V starter batteries replaced (a 3rd new battery was installed) until Mazda finally figured out all of the batteries had been undercharging due to buggy software. That issue included a dead battery (#2) only 2 weeks after it was installed and right in my driveway one morning. The low battery (and loud) alerts continued to show up far too many times even after that issue was finally resolved. Other issues were defective rear radar sensors and what seemed like an odd AWD sensation where it just would not seem to hold the grade of road smoothly without a lot of minor steering wheel correction left and right. This was more pronounced at highway speeds. (the gas only AWD I have now tracks perfectly on all road grades, unlike my CX-90 did). The list goes on. Well, at 3500 miles on the ODO I finally had enough and I traded it in for a gasoline only vehicle (not a Mazda!). This experience made me a Hybrid hater, at least for the time being. Mazda's reputation for excellence won't be affiliated with this new first-year model. My CX-90 was one of the first off the assembly line (manufactured late 2023) and thus, had the full gamut of issues due to Mazda design failures, faulty vendor components and many software issues/bugs. The dealer was great to assist, but, as I told them, they were held responsible trying to fix my lemon told to me through Mazda and I had a whooper of a buggy CX-90 right from the start of ownership. When I informed the dealership I'd traded it in elsewhere, they seemed relieved and also a number of their employees said they fully understood why I did that.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Luxury at a better price

Josh, 07/26/2023
2024 Mazda CX-90 PHEV Premium Plus 4dr SUV AWD (2.5L 4cyl gas/electric plug-in hybrid 8A)
19 of 21 people found this review helpful

I have a platinum plus phev. The look of the interior is fantastic. All the info, nav, phone. Android auto ac. Settings simple and easy to use and clever. Live the seats. Love the ac. The battery ev is the only disappointment. 26 miles gets used quickly. Driving in Normal balances it out. I needed a bigger vehicle for my big gorgeous dog, beach equipment etc. I like luxury and needed space mazda does not add 5k surcharge ir dealer ad on. I love my new car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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