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Used 2020 Mazda CX-9 Consumer Reviews

4.5 out of 5 stars
80 reviews

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We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
4 out of 5 stars

Great handling SUV, that's fun to drive.

Kenneth W., 08/02/2019
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
9 of 10 people found this review helpful

I absolutely LOVE my CX-9 Fwd Grand Touring SUV. Not only is it fun to drive, it's also loaded with safety features. There's the heads up display that's adjustable on the windshield as well as blind spot monitoring, rear and 360 degree camera and adapted cruise control. The engine is responsive and the vehicle lacks any major body roll, which is fantastic for any SUV. High class luxury for a bargain price. Plus, you don't look like every other SUV on the road.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

CX 9 is great, lease Section 26 is a problem

H. Pike Oliver, 06/08/2019
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
37 of 47 people found this review helpful

The vehicle is a great value. But those who plan to lease should review carefully Section 26 of the Mazda Financial lease agreement. It prohibits taking the vehicle to Canada without prior written permission. And, perhaps more important, only the name lessee(s) may operate the vehicle.

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5 out of 5 stars

In love with our 2019 CX-9 !

micheled64, 11/14/2019
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful

It's a fun to drive luxury vehicle! It has all the modern technology and safety features!! Love the body style and interior!!

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5 out of 5 stars

Luxury comfort without the luxury price.

Cal from Lakewood, 11/13/2019
2019 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful

Anyone interested in a smooth riding midsize SUV that has all the latest bells and whistles should test drive the Maxda CX-9. We decided to drive one after reading all the good reviews in Car and Driver, Edmunds and Consumer Reports plus some YouTube videos by some car experts. We bought the CX-9 Touring and have been extremely happy with it so far. The CX-9 handles like a smaller SUV so you don't feel like it's too much car for you. It has great acceleration thanks to the Turbocharged 2.5 liter four-cylinder engine that puts out 227 horsepower on regular or 250 horsepower on premium. The interior is also beautifully well done and all the controls are conveniently located. I would recommend the CX-9 for anyone who would like the handling and features of a luxury SUV without the big price tag

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Mostly solid ride

KS, 11/22/2019
updated 11/30/2020
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
13 of 16 people found this review helpful

I have not come across perfect car yet, everyone of them has stupid minor annoyances. sometimes i wonder if cars are being designed by real people for real people.. having said that, CX-9 is mostly fine, especially for the price. I was not able to fine better combination. (no, I am not paying $650/month for Kia) power is good from 4Cyl, all safety features work as advertised, it's reasonably quiet and comfortable (comparing to my other ride 2019 BMW X5). Space is good for us. Now, here is what keeps it from 5 stars for me 1. Freaking driver memory buttons do not adjust mirrors. we switch drivers ALL the time and manually adjusting mirrors every time is huge annoyance. 2. to the idiot who thinks that disabling touch screen while driving is a good idea.. you sir is a moron. My eyes are off the road 10 times more to check if proper option is selected via the control knob. idiotic feature. Instead of looking once and touching screen once.. it takes much much longer to get to the right feature. 3. 6 speed tranny is fine for driving around town but lacks on hwy...RPMs are way to high at 75-80 making for more noise and killing fuel economy. 4. why why why did they have to bury tow hitch electric connector so far back that it requires taking 1/2 car apart to get to?? 5. generally speaking electronics/entertainment system feel past decade. C'mon, cant add higher resolution cameras?? make it all a bit faster? so yeah.. relatively minor gripes, 3rd world problems, but they keep this car from being great. 1/2 year update. my original impressions of the car remain unchanged. It's a very decent daily driver / family hauler with minor things keeping it from being totally awesome. 1 year update. no changes really. My original gripes remain.. reliability is solid so far.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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