Used 2020 Mazda CX-9 Consumer Reviews
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We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.
Great SUV
Kenneth , 09/20/2020
updated 09/22/2021
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
I loved my time with my 2019 Mazda CX-9 Grand Touring but I was fortunate enough to take advantage of the increased value on used vehicles and I traded in my CX-9 for the 2021 Hyundai Palisade Limited. The Palisade is a little wider and a bit more comfortable for me. I’m a well built 6’3”, 315lbs., former football player and avid weightlifter. I would recommend the CX-9 to anyone. It’s a great a SUV, especially in the upper trim levels, Grand Touring and Signature.
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My “me” car!
Laura A, 03/13/2020
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
I have been driving three different Suburbans since 2000 and my youngest child just got her license, so I decided to go with a smaller SUV. We looked at the Lexus RX and the Highlander as well. The Mazda was so fun to drive, has every tech detail I wanted, and edged both other vehicles out on price. I have never owned a Mazda so I’m hoping that their new, improved reliability ratings hold true. I drive at least 35k per year. We prefer a second row bench so we went with the Grand Touring AWD. The wood trim in the Signature was just beautiful though!
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2020 Mazda CX-9 for sale near you
3 of 42 listings
- Touring 4dr SUVMSRP: $21,600314 mi away
- Sport 4dr SUVMSRP: $22,995204 mi away
- Touring 4dr SUVMSRP: $23,980285 mi away
See all 42 listings
great vehicle.....needs a few updates
gphin305, 11/01/2021
updated 12/27/2024
2020 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
We have had our 2020 Signature for several months now and 10k miles. Drove the vehicle 2400 miles to Florida and back over the winter. Vehicle is a great highway cruiser. Once you get seats adjusted are very comfortable for long trips. No problems with being a 4 cylinder....with 320lbs of torque feels like a 6 cylinder up to around 70-80. Pros: quality build. excellent ride quality, very quiet, doors have a very solid "thunk", high class interior materials, rear seat captains chairs with console separation is very high-class limousine like, doesn't drive like a big suv, wide 255 tires are standard and help the good handling of this big vehicle, good turning radius, adaptive headlights are a plus, design stands out from all the boxy looking competitors, you seem "connected" to this vehicle and it is very enjoyable to drive. Cons: technology needs updates....can't check tire pressure or oil level through infotainment system, old fashioned prop rod to hold hood, no puddle light option, interior ambient lighting is weak, can't lower windows through key fob, no panoramic roof option, no wireless carplay, ac power outlet location is awkward, key needs redesign (push tabs too small), vehicle came equipped with low rated Falken tires, could use another gear as 80 mph is at 2500 rpms. Mileage averages 20.5 city, 25.4 highway. Larger families who need a lot of trunk space for family vacations and hauling soccer teams/balls can probably find a better option but if you place a premium on "the driving experience" and appreciate a premium looking inside and out vehicle, this is a great choice. Overall, very satisfied with purchase. update june 2022: even though they don't get good reviews, our Falken tires have been fine...wearing good, still quiet, and been through heavy Florida downpours with no issues. Now 15K on vehicle and no issues.....still an overall 5 star rating. update 12/24: we still have vehicle with 45k now. replaced battery a couple months ago. will need to change brake pads soon. otherwise no problems or issues.
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2020 Mazda CX-9
Dennis Brochey, 05/03/2021
2020 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful
Love just about everything on my CX-9 except that I never got the gas mileage that was advertised. Best was 25 mpg. Also they don’t appear to hold up in value for trade in. I was interested in trading up for newer different color CX-9 and insulted by how much it dropped an value after only several months.
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Expected more but in a superficial way it’s the be
J Will, 12/29/2019
2019 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
10 of 15 people found this review helpful
This by far is the best styled SUV and the lines, interior, sporty feel and handling is very nice. Plus, it has the room needed for family trips. However, its quiet ride does not distract me from the seats that need more cushion and comfort for the long haul. Mazda is know for its sport like drive, and this Cx9 doesn’t disappoint, but when it comes to this dipping into luxury, I expect way more comfort. It’s competitors have way more comfortable seats that are a must for long drives. My shoulders and back hurt after every long trip. Head rests do not adjust so you’re left with not much flexibility in positioning for comfort. And it should have a bigger arm rest between the front seats. Purchased this CX9 Touring in 2017 with 300 miles. Only maintenance so far are oil changes and brakes. The infotainment screen cracked ( a known issue by Mazda ) after fussing they replaced it at no charge. I’m ready to get out of it for something more comfy for long trips. The problem is finding something with its style and class and sport speak and fun drive. I’m sure I can find something way more comfortable but the style I must admit is second to none.
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