Used 2012 Mazda CX-7 Consumer Reviews
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Another great Mazda
After driving my Mazda5 for five years without one problem it was time to trade. I looked at other brands of smaller SUVs and Minivans but in the long run the reliability of my 5 and my great dealer service persuaded me to stay with Mazda. I have had the CX-7 since Aug. 2010 and so far there has not been even a trace of a problem. The CX-7 has undergone improvements in ride, quiet cabin and interior appointments and they are all appreciated. The seats are very comfortable and the dashboard it really smart looking. On my most recent highway trip I averaged 30.5 miles per gallon. In normal city driving I average 22 mph. I love the car.
non-turbo CX-7 is the way to go
I had to wait until April 2011 to get a CX-7i touring. I had rented a CX-7 tubo in Colorado several years ago and liked it but not the $20/day for gas. The CX-7i touring is so far very nice. I have taken it on several trips already (1200 miles and several 300 miles). Rides great and handles like a good sedan. Very short turning circle which is handy. I am getting 20-22 mpg in town. I am a bit dissappointed in the highway mileage as it is on the order of 26. Only have 2500 miles on it so maybe it will improve. I think the non-turbo motor had adquate pep for frwy crusing (70-75). Tested a CRV, RAV4 and several other alternatives (Escape for example). The CX-7 is a better car- my view
- i SV 4dr SUVMSRP: $5,988170 mi away
- i SV 4dr SUVMSRP: $6,900184 mi away
- i Sport 4dr SUVMSRP: $6,950244 mi away
Why did they discontinue the model?
I came to the CX-7 as an alternate to a Honda or Toyota SUV. The Mazda's are easier to find used and better priced. High points are the comfort, driveability, and value. Low points, it seems the people in the back seat are always hot and the people in the front seat are freezed out. The plastic used for the interior seems a little soft and has scratched kind of easily. But that's pretty minor stuff. I also would have liked something on the rear bumper instead of just the paint finish to guard against dings of loading stuff in and out of the back. Overall, I'm very happy with it and would definitely buy another one.
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Fantastic Ride
This SUV is fun to drive! It drive more like a sports car and handles really well. There is plenty of power from the turbo charged engine. As for the comments about the A/C I have had zero problems. It blows ice cold air on the hottest of days in Arizona. With over 80K have had the car in the shop once for repairs due to a tire issue. Maintenance costs are relatively low, although I would recommend using synthetic oil. Highly reliable and looks great.
Love my first Mazda
I've only had this car the last two days and it's really been fun to drive. This is my first crossover and was a smooth transition from my 08 honda civic coupe. It drives and rides like a car! The spacious seats, cargo room, bluetooth feature are my favorite.
Like the Mazda...
Wife wanted a new ride and liked the styling of the cx7. Felt like the price was good for the amount of car we were getting. Liked the fact that it is totally built in Japan ( the Japanese are known to take pride in their workmanship). Read customer reviews and was scared by all the turbo engine problems,so stayed away from it. The standard engine is not bad and avg 24 mpg with mixed city/country road driving. Drives solid but slightly bumpy. After 15,000 miles my main complaint is the transmission. I just don't like the way it hesitates to downshift after slowing down. I haven't had any problems so far. Only regret is small interior with two kids. Price to pay though for decent fuel economy
Second and last Mazda purchase ever.
I purchased the CX-7 in early 2012 new. My first Mazda vehicle was a Mazda 3 Grand touring purchased new in 2008. My 3 had the exact same issues I am having with my CX-7 now. The Computer resets itself and often. Mazda can never identify the problem. Car kills batteries. They have no idea why? Headlight issues, Low beams burn out often. I buy new bulbs every two months on average in pairs because they go out within a week of each other. Short in both headlights as well. Mazda doesn't care. A/C issues; drains often got clogged leaking water causing puddles all the way to the rear seat. Failing A/C compressor mult. times. Sometimes works sometimes doesn't. Way too many problems.
It is not BMW but it is fun to have
First of all its by far one of the best good looking crossover SUV out there inside and outside. no other SUV has the sportiness front bumper and fernders as this model. the dash borad is ergonometry and very legant with the double decker and large speakers place on strategely all over the vehicle. It drives very smoothly and yes it does not have a lot power but it has enough to pass many cars and to take quick evasive action if need to. Of course it does not perform like a BMW or other type of high performace more powerful vehicles but it cost way a lot less than those. It is an excellet car for the money I paid and definately for the savings on the cost of maitenance.
Best Car Purchase
My husband and I just upgraded to an SUV and have been searching and shopping for over 6 months. I saw this car on the lot and it was so beautiful I had to test drive it, I didn't care about the price. I drove it and WOW, rides beautifully! The comfort of a luxury SUV for a reasonable price. I drive an hour and a half total to work everyday and I get great MPG! We bought it with 65k miles on it and we haven't noticed any big issues or little issues. It takes turns sharp and clean, accelerates amazing for having a 4 cylinder engine. I feel like I have a 6 cylinder engine for the mpg and price of a 4 cylinder. My family and friends love riding with me, they always choose my car for carpool!
Hate the MPG
The black cherry color is beautiful day and night, it’s what got our attention. I'm 5'9 so I have to keep the seat all the way down and leaned back. Even with all that my head still almost hits the ceiling. The seats are pretty comfortable but not for long trips but the heated seats help. The back seats are very cramped and there is virtually no leg room. The headlights are terrible at night so we have to turn on the brights which just look normal. Since owning the car we had to buy a bigger battery, because the stock battery could not handle the equipped electronics, interior light bulbs, both headlights, new breaks, a few recalls - all done for free, engine air filter, and cabin air filter. The battery is something we’ve had the biggest issue with, there must be some electrical problem or something wrong. The MPG isn’t bad on the highway but in town, it doesn't even come close to what Mazda puts out. The AWD system is always on and doesn't have a button to turn it on, which contributes to the horrible MPG. This car may be a gas hog but it handles deep snow on country roads.
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Wondering???
We bought a 2011 CX-7 in February 2012 and have loved it! Just out of curiousity, I decided to see what the KBBV was, I was shocked to find out it's worth about $6,000 less than we paid for it.The only problem there has been is today, temps of 96 outside, I go to get lunch and the air conditioner was acting CRAZY, it went from barely blowing to blowing as hard as it could and went back and forth the entir time, my husband has a 10 am appointment for it to be checked out tomorrow, so I guess we will see. As far as the mileage, I have had the cruise control set at 60 and the display is showing I am averaging 37.5 MPG which is very good. Try to update you all soon. Wish us luck?!?!?!
First Year - Running Great
This is my fourth Mazda. My previous Mazdas over the years have been very reliable. It looks like the reviews on this car are a mixed bag and a lot of discontent with AWD and the A/C. I did not want AWD because of added problems/maint and if you are going to purchase an AWD car buy a Subaru. As far as the A/C goes I live in Arizona where its very hot. There is a TSB out on the A/C for this car. Demand that the dealer fix under the TSB and your problem will go away. From a reliability perspective I have had no problems with mine. For mileage I get about 23.7 mph in mixed driving. The car is very fast with the 2.3 ltr and police have been my biggest drawback.
Zoom-clunk-Zoom
I love the car. Hate the reliability. Every year when it turns spring, my A/C has a relay go bad causing A/C to fail. Not to mention the A/C is at best weak. The A/C drain gets clogged multiple times during the year leaking a small pond into my floor board. A few dash lights were fixed under warranty and now out again, out of warranty. Red on the clear tail lights is going white for some reason. Car makes a giant clunk when it is started when the fan engages, Mazda says its normal. Glitchy at best blue-tooth and audio streaming. The car always gets compliments, I just wish it was as reliable as it looks. I have black with chrome door handles and trim. I thought Mazda was reliable WAS WRONG.
Great Car
I bought my first mazda (mazda3 s) used in 2009 and I loved it. Since then I have bought 3 more and now I have a 2011 mazda3 s 2.5 and we just bought a 2011 Mazda CX-7 i touring. My wife loves the car, and I do too. It drives VERY nicely and is very well put together on the inside with alot of attention to detail. As far as being pokey, I have not seen it at all and I have the non-turbo engine.
Very Reliable SUV
Okay Mazda CX-7 2.5L very reliable very good looking SUV at least in my opinion. My 2011 Mazda CX-7 I SV has 275k Miles And It Still Runs Like New I Never Had A Major issue with it I never even replaced the fuel pump water pump timing belt or anything like that. I don't have any complaint for this car. Just one thing I'm having with at this moment I'm writing this review is the driver side window regulator I know it's common for the window regulator to go out on these cars. That I'll get it replaced soon. Other than that I don't have any issues with it. I Never replaced any engine components in this car just the engine mount I had to replace once and some sort of metal hose I had to replace because it Overhead on me. I guess those are the only engine parts I had to replace. Of course I did replace the fan belt. And I have to replace my Spark plugs now. And that it as if right now very reliable SUV shoutout To Mazda.
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Poor Quality
I purchased my CX7 the day before Thanksgiving last year. Overall I am not impressed with this vehicle. It has already spent a total of three weeks in the shop because of air conditioning issues as well as electrical issues. For this vehicle not even being a year old I am VERY disappointed to see the plastic lenses getting cloudy on the head lights. This is something I would expect from a 8 to 10 year old vehicle. When I asked the dealer about it I was told this is normal. This vehicle practically lives in a garage, while at home its parked in the garage, and when I am at work it is parked in the underground parking never really sitting out in direct sun light enough
Zoom Clang Clang Chug
I have all ready established a series of form comments under A/C problems. It appears that the extremely loud banging that I experience when I first turn on the A/C in the morning is normal or at least that is what Mazda field engineers told Reedman Toll when they were going over my car. When I wanted to further discuss the problem with Stephanie a Mazda field representative at the "800" Mazda number provided it was fine for her to record the conversation, but she immediately hung up when advised I would be recording too. To state that I am discussed with the manner in which Mazda is treating me as a customer is an understatement. Recommend Mazda, not me not a chance; not there for you!!
CX-7 Brand New
Picked up my brand new 2011 CX-7 last week. Great price and excellent trade-in (2006 Honda Civic) made this an easy choice. Have close to 600 miles on it. Nice smooth, quiet ride. No issues so far. Getting about 26 MPG combined, probably will get better after the "break in" period. I'll come back and give everyone updates.
enjoyable to drive
I have had this vehicle for almost 5 years, runs great. No mechanical problems, replaced the tires and rear brakes and did the oil changes. The vehicle handles great, and gas mileage is pretty good. rides good but a little stiff for some people but that is why it handles so well. The vehicle has very few driver aids . and that's what I like about this vehicle. The Bluetooth works well and the Bose stereo is great. I had two recalls completed this past year one for the air bag and the other for the suspension. both were done well by the dealer, they car was washed and I was given a loaner car when I had the tie rod ends replaced for the recall . the repair took about 5 hours to complete. We also have a 2011 CX-7 that we have also had zero problems with.
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Transmission and batteries.
All of the cars I own have more than 200K miles on them, I take care of my cars. That being said let me get into my story. The car had been repaired by the dealership at -closed- Mazda in Fremont, CA rear bumper damage during transport, this was not disclosed to us until after we complained we found pink bondo underneath chipped paint. Who repairs a plastic bumper with bondo? That isn't the cars fault, this was the dealer so onto the actual car. I like the amenaties of the car Bluetooth, awesome speakers sun roof tineed back windows. The ride is good acceleration is good brakes are good, except for the parking brake, which I think is useless, car completely rocks forward after setting luckily the actual park gear is their. Seats are comfy steering is average design and look of the car is good. Plenty of space, road noise, I don't notice road noise much but I listen to music with my windows rolled up. Tires, wow one brand makes your tires, special order, ~$200 a tire, go to costco they have a great warranty service. I had to replace the battery around 36K miles, replaced it with a $200 5 year battery warranty from O'Reilly awesome place a bit expensive but I like the peace of mind. I do not like the placement of the side impact airbags located near the front windshield on both passenger and driver side, this is a very bad flaw in design, it restricts vision to the corners of the car. This is very annoying because it is supposed to protect you. I'm not trying to say it completely blinds you, but it is blocking some portion of a very important spot in your vision, bad. Other than that the car is aesthetically pleasing and very spacious gas is ok. This is my major problem with the car, I have a service warranty on the car covers oil changes and maintenance, I love it every car should have this service, but wish I opted for the extended warranty for power train and transmission. Here is the story: 2011 MAZDA CX-7 I have owned this car for less than 4 years and it has ~40K miles on it. On October 30, 2015, my wife called me distressed, saying that the car sounded funny on the freeway driving to work. Luckily, after exiting she was able to park the car close by in a metered parking area safely. Later that day, while on her lunch break, she got back into the car and attempted to leave. She normally started the car, released the parking brake, put the car in reverse, lifted her foot off the brake and the car did nothing. At this point, she called me and alerted me of the issue. Our insurance company offers free towing, so we took advantage of that, thank you AAA. We towed the car to the Mazda dealership and they were nice enough to take the car in for storage until repair day. Our car is outside of it warranty. My younger brother also has a Mazda CX-7, but it is an older model 2010. This anomaly also occurred with his car, last year. His Mazda needed a new transmission, which I am assuming will happen to me. Video proof and footage: https://youtu.be/7dfi80znQNI I hope this helps you guys. I don't usually write reviews but when I do, it's bad.
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Fun driver cx7
My cx7 has 117,000 MI. and has been extremely reliable. It is more fun to drive than the competing other brands. Have been very pleased with it.
Not A Wonderful Vehicle
Bought our CX7 in August 2011 new, vehicle now has 10,000 miles. CX7 is a big disappointment. AC not adequate, turbo hesitates, paint job brilliant black is inferior and gas mileage poor. Complained to Mazda and after BBB intervention Mazda extended the warranty. Gave this vehicle to our daughter who is in graduate school. Vehicle has 27000 (8/2017) and is well maintained and detailed every 4 months. On 8/10/16 NHTSA sent recall notice 16V593. "Water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts (Phila., PA) can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in loosened of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After intended operation in this condition, in the worst case the ball joint and lower control arm may separate". SAFETY RISK: "The vehicle may experience significant loss of steering control, increasing the risk of a crash". REMEDY: "Dealers will replace the lower control arms". RECALL STATUS: "Recall INCOMPLETE. Remedy not yet available". Contacted Mazda and they will get back to me in mid September. Unable to sell car if I wanted to do to open recall. Simply frustrated and disgusted with Mazda. Trying to sell this vehicle and unable to trade in due to open recall. On 8/30/17 this vehicle only has 27000 miles. Mazda has still not addressed this recall. Contacted Mazda June 2017 and "REMEDY" is not in place. Contacted NHTSA and they have done nothing to get Mazda to honor recall. Just purchased a 2013 Honda CRV (8/2013) base model, because we were not sure we would want to keep it long haul. The Honda is trouble free. AC is wonderful, vehicle is well built and solid. Only have 2,000 miles, but can not say enough positive things about our CRV. The paint job Twilight blue is excellent. The gas mileage is 18 city 30 highway as tracked on computer. Honda continues to be a great vehicle, now (8/2017) has 32000 miles with no problems. Regularly serviced and detailed every 4 months. Replaced CX 7 with a Lexus RX 350, new 2017 and really enjoy this vehicle. No problems just pleasure.
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Spiders may Block Fuel Tank Vent Line
Attention MAZDA / 2010-2012 owners Mazda North America Operations has issued a NHTSA Campaign ID Number: 14V114 stating that yes "Spiders may Block Fuel Tank Vent Line". I only have 13,000 miles on my CX-7 GT and believe me Mazda should be addressing the Turbo problem, AC problem and braking problem. Spiders, give me a break. As I said in my prior comment bought a 2013 Honda CR-V base am very pleased with it and just ordered a 2014 Honda CR-V EXL. I still love the styling of my CX-7, but that is about all. Drove CX-5 and extremely disappointed.
Ride is so smooth
Very pleased overall with this suv. Great ride and dependable
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Big Mistake
Wish we never bought this vehicle. Very disappointed in the "tinnyness" of the car. Light, noisy (especially in the rain) and uncomfortable to drive for someone over 6'. Very poor visibility with bulky headrests and smaller windows. Dash trim fit poor. Poor acceleration with any weight on board. My recommendation is to drive it for a day (wish we did) before purchase. I indicated good reliability, but too early to tell (2500mi). After driving VW for 20 yrs, thought we try something different. Oops.
Still Skeptic (trying to be positive)
there has been some problems so far. we hace 2400 miles on it. the air con is not the strongest, during our hot summer in Orlando it does not cool off no matter how far you drive. Mazda told me the days are just too hot being over 100 degrees. we suffered for about 2 weeks this summer with a brand new car that cant cool off. then yesterday i noticed a strange smell coming from the engine compartment. i made an appointment and not sure what the problem is now. im beginning to think we should have purchased the Toyota rav 4
Turbo Trouble
If you get anything other than the Turbo, you will have an excellent vehicle. But if you get the Turbo beware of trouble to come.
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Premature death
The ignition coils went at 134k. The plugs went at 59k. The fuel injectors failed at 133k. Cost more to fix than it is worth.
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Most reliable vehicle ever owned
Bought this brand new at the end of the model year for 5K off sticker. It has only been in the shop for oil changes and two recalls. Dealership service has been great and reasonable. Not as much cargo space as larger SUVs and rear seat legroom is limited but good for kids. Resale value looks to be better than average. Hwy cruising is a bit noisy unless radio is cranked up. Great around town vehicle. Mileage on hwy trip 24-28 depending on speed and AC. Local mileage 21-22. I am considering an upgrade to a CX-9 but really hate to give this one up.
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Love my Mazda - ZOOM ZOOM
Recently had all recalls repaired at no cost. New tires with less than 100 miles were a bit pricey but I love this vehicle, it runs great, feels great and looks great. ZOOM ZOOM!!!
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The BEST Crossover!
I love this crossover, compared to other competitor's the Mazda CX-7 is #1! Fun to drive and even comes with great features. I have the sport with convenience package, which is by far the best package. I just can't live without the heated seats, interative bluetooth, back-up camera and the moonroof. There are two ways to fold the seats down, there is even a release button to put the back seats all the way down, and you can put all your grocery's in the trunk with each. My husband is 6 ft 5' and has plenty of room when he's driving, so there is definetly alot of head and leg room. I received so many compliments on this vehicle. The best car for your money!
Worst in Category
I drove over 800 miles on a weekend getaway with a rental CX-7 AWD and the least that I can say is that this car is a disappointment. I spent a fortune on gas, the car was averaging a bit less than 18 mpg on the highway and about 12 in city driving. There was no fun to drive, the turbo has almost no kick. I was shocked to see that the car didn't have electronic temperature control, a feature that 15,000$ car now have. For that price range, I would without a doubt buy a Ford Edge that looks way better and that is tens time more fun to drive and has 20x more features than the CX-7. Shame on you Mazda.
Stay away.
As suggested by another reviewer.... stay away from this car. The reliability is HORRIBLE on these cars. Mazda needs to scrap their powertrain on this one and start over again. Interior hard surface plastics do not wear well and look cheap in comparison to it's peers.
Do not buy this Car
We purchased our CX-7 a month ago, and are very unhappy with it. Do not buy this car, it is impossible to get replacement tires for it. Only one manufacturer makes them and they are completely out of stock and on back order. We have a punctured tire and no way to fix it. Also while car has decent handling and nice interior features, it is not the most comfortable seats. Really wish I had not bough this car.
Copper Red
More space cargo and feel comfortable height driver seat n feel safe
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Most Reliable Car I ever owned - EVER
Zero maintenance required except tires and oil changes. Original brakes still at 93K miles. Bought it new and have had no trouble. Cabin comfort and noise is average but not a problem. My previous car was a Lexus ES300 and this car is more reliable.
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Mazda cx7 Zoom Zoom
Just purchased a Mazda cx7 and I just can't enough about this car! IF I had known about this car , I would have bought it brand new!! It has exceeded all my expectations.
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Stay Away from Mazda CX7
I'm one of the too many very unhappy CX7 owners. Simply go to the Mazda CX7 forum on Edmunds and hear all the owner nightmare stories directly.
2012 Mazda CX7 I Touring
Fun to drive and is very comfortable on long trips. Gas milage holds true to MPG ratings. Mazda is very slow on their recalls. Still waiting for the parts for the front idler arm/ball joint replacement from October 2016 (today is 6-30-2017). Also waiting to have the air bags replaced since March 2017. Besides that, it has held up well.
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Post recession garbage
This car has ensured I'll never buy a Mazda again. Bad: creaks and sways during normal driving cheapest interior I've ever seen on a vehicle 4cyl struggles to bring this beast to speed poor MPG due to weight and drive train pairing Headlights are a nightmare to replace AC is under powered and struggles even harder while accelerating No modern tech besides Bluetooth connectivity. The sloped A pillar and high driving position makes entering and exiting the vehicle annoying (5'9" or taller) brakes and gas pedal have large dead zones and make for unpleasant starts and stops. Good: cheap suv lots of working space in engine bay Rear hatch storage Do some serious research and test driving before getting one. I've not seen this miserable of a car since the mid 90's Saturn sedans.
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Good car, don't get black
In the past, Mazda's interior design was light years ahead of anything American you could buy so I was somewhat disappointed with the interior design of the CX-7. Don't get black interior as everything shows up on it. It's got all sorts of "extras" I don't need and don't use such as blue tooth, 5 disk cd changer (who needs that), and a link for a mp3 player. I must admit the heated seats are nice when it's cold out. Other than these extras it's just a basic car that drives well and gets me where I need to go. I'm not much of a gear head so I'm not even going to try to say anything about performance.
211k miles and drives like new
I purchased this vehicle as a certified used vehicle back around 2015 with 45k miles. It had just over 211k miles on it and I have replaced 1 engine mount, front wheel bearings, running belt & serpentine belt, one set of brake pads, front struts (they were producing a clunk), and that’s about it. The original owner changed the oil EVERY 5k miles & one transmission fluid change. I have performed my own oil & transmission fluid changes myself. I started using Marvell Mystery Oil around the 150k mark in the engine oil, gas tank, transmission fluid, & power steering fluid. The transmission still shifts pretty smooth. The car makes no noises and the interior is so robust, it almost looks new. The fabric is very resistant. My goal is to make it to 300k. This car has increased my trust in Japanese built Mazdas.
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FWD Madaza CX-7 Sport
Love the handling of my CX-7. Hate replacing headlights, have to through the wheel wells to get to them. Wish it was AWD, FWD drive is OK but in deep snow the snow piles up under the front and wheels come off the ground.
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