Used 2019 Mazda CX-5 Consumer Reviews
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First time I truly enjoyed a new car
Edward Overfield, 01/12/2019
2019 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
45 of 51 people found this review helpful
I have owned many cars over my life including Mazda CX-9 Grand Touring and Mazda CX-5 Touring. I purchased the new Mazda CX-5 Reserve a few weeks ago and cannot even begin to list all the reason I love this car. The window display is one, entertainment system another and navigation is great. I consider my money well spent
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Two years down and love my Mazda
Rod Miranne, 12/12/2019
updated 12/14/2020
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
9 of 9 people found this review helpful
Brought my CX-5 Signature 1 year ago on 12/15/18. After 1 year it's a great car with a few minor flaws. First, Full Disclosure, I like Mazda's and my family has owned several over the past 18 years. I traded in my 07 Mazda 6i 5-door with a 168,000 trouble free miles. Was a great car. Had my eye on a CX-5 as a replacement for the last few years. With the new Signature model we test drove and bought it. I love the value and luxury for the money. My wife has a 2015 CX-5 and this is like a Starship compared to hers and my old car. I've put 14,500 miles on it in the last year. MPG is 22-24 in the city and 28-30 on the Interstate. Love the power of the Turbo engine (use regular gas) and the rader cruise control. Very quiet compared to my wife's car. Great car for long trips and in the winter weather. It feels and compares to CUV's costing $10,000-15,000 more, for around $38,000. As to flaws. I wish the dark brown leather was lighter. More saddle or light brown color. I miss the CD player. Liked my old 5- disc player. Have to put my CD's on a flash drive. The Infotainment software is slow and I've had to reset my Satellite radio favorite stations a few times. The controller dial takes time, but I don't like touch screens, find them hard to use when I'm moving. The nav system is unnecessary and useless if you have a good smart phone. I use the phone instead. Overall a very good CUV, expect it to be reliable like my previous Mazda and I hope to travel more in it after I retire. After 2 years I still feel the same. It's a great car and value for the money. I've got almost 32,000 trouble free miles on it and am very pleased with it. I have made several trips to Boone NC from Detroit and back and it has gotten as high as 30 mpg on the road. I would recommend it to anyone and buy it again 🙂.
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2019 Mazda CX-5 for sale near you
3 of 111 listings
- Touring 4dr SUVMSRP: $24,9983 mi away
- Touring 4dr SUVMSRP: $19,92099 mi away
- Touring 4dr SUVMSRP: $20,9983 mi away
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Driving On My Second Engine in 5 weeks
mazdanotagain, 03/09/2020
updated 09/16/2024
2019 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 8 people found this review helpful
The CX-5 drives acceptably well, except coolant explosion at 2k miles required a new engine. Mazda immediately shipped the 2k engine back for root cause analysis, as they have a 2019 recall in Taiwan under the same coolant circumstances. Mazda refused to replace car, so now have a newly mated engine to the chassis. Dealer has no control, but happy to sell me a new car and take the old one in on trade at a large loss. Hard to imagine worse customer experience. Recently sold the vehicle, after yet more internal rattling, on to a Tesla Y. Turns out, that dealership received multiple engine failures respective to the CX-5, no surprise.
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Bang for the Buck w/ some Flaws
John, 11/24/2019
updated 11/27/2023
2019 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
8 of 8 people found this review helpful
Money well spent. Luxury at a working mans price. We came from Toyota. Today, we feel that Toyota has lost focus and perhaps become a bit greedy. With Mazda, we feel we get a lot more vehicle for the money. We plan on purchasing a second Mazda in the next one to two years. Cannot say enough about the CX--5. We simply love it. Update: 11/24/2020 Not much has changed from my original review. The CX-5 is still a great vehicle. We did discover one issue which we really do not like though. That is the auto brake. If you are approaching a vehicle from behind, and you maintain your speed knowing that the vehicle will make the turn in plenty of time. The CX-5 is programmed differently and slams on the brakes with lots of noise and flashing going on. This will scare the crap out of you the first time it happens. The brakes come on so hard that the antilock kicks in. Many a choice cuss words were blurted out following this event. It's only happened twice to date. You do have to change your driving habits to avoid. I would like to disable this feature, but not sure you can. Other than that and trying to keep the white leather white, the CX-5 has been a wonderful vehicle to drive and travel in. Update November 2023 The Mazda is still running strong. No real complaints mechanically speaking. Probably the most irritable issue is the infotainment system. It has the "ghost touch" issue in addition to the constant rebooting of the system. Temperature extremes exacerbate the problem of the rebooting of the infotainment system. Eventually, when the temperature of the interior is brought to a comfortable level, the system stabilizes. Very annoying though. Speaking of temperature, when the temperatures get too high in the vehicle, the sensors appear to fail which disables may of the features associated with them. Again, once the interior temps are brought to a comfortable level, it seems to chill out and work as it should. Maybe too much tech in the car that is not robust enough for the demand placed on it. Anyway, we are still happy with the purchase overall. We most likely will not buy another Mazda though simply due to the fact that Mazda does not take responsibility of the infotainment failures and replace them at their cost. It's a small thing to keep a customer happy.
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Wow - nailed it. Almost...
return customer, 04/04/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
35 of 41 people found this review helpful
Had a 2015 CX 5 grand touring. Traded in for the new 2019 Signature model. What a difference. Really nicely upscaled interior. Napa leather seats super soft. Tons of power with the turbo. BUT, worse gas mileage than the previous model with the 4 banger. But like the power. Ride is much improved. Much more compliant over bumps. But still handles perfect. Really the best balanced ride ever in my book. They also put a ton of noise reduction stuff on this car. Doors close and seal so tight with a thud like i have never heard. Actually need to close them harder or they don't close. Road noise is very minimal. Controls are perfect and the safety tech works better than before. But there is BAD. Bad would be the front seats have a very narrow seat bottom... compared to the 2015. They push in on your butt. Wife doesn't mind , I do. Whats up with this mazda. I am not fat but a decent size. I don't like being squeezed in my seat. Back is perfect. Bad #2. Info/nav screen is embarrassingly small for todays cars and not as high rez as it should be. Camera quality sucks. . They say 7 or 8 inches screen but the image doesn't cover the entire area. False advertising? Graphics are the same as before so they are 10 years old. Other manufacturers are WAY better in user interface , speed and graphics. Mazda I know you can do better. Bad # 3 - auto climate control sucks. hot car, fan is like on low. 2015 was the same way. It should go to full blast automatically when the car is 100 degrees. Still a winner though....
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