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Used 2019 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
124 reviews

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Pros
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5 out of 5 stars

Eye catching, breathtaking, amazing

Nathan T., 05/01/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
19 of 20 people found this review helpful

This is the first new car I ever bought and did a bunch a research. I'm a tech guy and love all the features in this and really wanted an SUV without the bulk. I have also driven luxury cars( range rover, Mercedes, Audis and BMWs) by family and friends and this has impressed me more than their vehicles. While this is lacking in cargo room it makes up for in comfort, design and the drive. A whisper quiet drive, you can have a conversation without all the road noise. The leather seats with the cooling and heating are phenomenal. The hud display is bright, crisp and easy to see and read. Driving this thing is a dream, its smooth, powerful and delivers with each press of the accelerator. The headlights are amazingly bright and clear. The 360 camera makes parking a breeze. The safety features are great and gives you a definite sense of ease. The only gripes I have are as follows: the fuel mileage, while understandable, is still on the low end especially if you drive in a city. The arm rest are a little short for me and make it a little uncomfy on longer trips. The infotainment system is a bit dated( but I use android auto and it mitigates this), as are the camera on the car. No remote start on any trim which I feel at least for the top trim should be included. Those are my only gripes. Otherwise I believe this car is the best value for the money in its class.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Repeat CX-5 Customer

Ray, 04/02/2019
2019 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
18 of 19 people found this review helpful

I just traded in my 2013 CX-5 on the 2019 touring model. I love the quietness in the cabin now. The engine is also more responsive and peppy, making the ride much more fun. This is a great car for tall people, and is easily adjustable for my wife who is 12" shorter than me. The infotainment system took a few days to master, and I love the apple car play feature.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Zoom Zoom!

MTREE, 03/26/2019
2019 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
17 of 18 people found this review helpful

We're loving our new CX-5 ! Excellent ride with almost no road noise. The engine has plenty of pep without the turbo. Awesome interior and safety features. Feels like an upscale SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Solid car!

Mark F, 10/17/2020
2019 Mazda CX-5 Signature 4dr SUV AWD (2.2L 4cyl Turbodiesel 6A)
10 of 10 people found this review helpful

Bought a 2019 CX5 Signature Diesel in the soul red paint at the end of May and have close to 7,000 miles on it now. I had a 2016.5 GT CX5 but needed an AWD due to moving to a new state were it would be necessary. I considered a few other cars, including the RAV4 Hybrid, Kia Seltos (which was smaller but brand new), and even the Mitsubishi Outlander Sport (which has the brand's only 10-year/100,000 mile warranty) but the Mazda is a much superior driver's car to all of those. It's a good thing most Americans don't seem to appreciate them because it feels like you can always strike a deal on them- for this one there were huge discounts on this model (the MSRP on mine was $41,680 but after discounts and available rebates, my purchase price ended up being just over $29,000); it was too good of a deal to pass up on. Although I stayed with a CX5, I've found this one to be even more comfortable than my other one and I can still say that after having driven it nearly cross country this summer. It drives just as well, taking corners with ease and accelerating decently but this signature version has much more comfortable seating than did my 2016.5. This version of the car also has just about every feature you can think of, from ventilated seats, heated steering wheel, endless safety features, automatic opening of the back, etc. One thing I absolutely love is that this car is killing its estimated MPG rating most of the time. I drive about 150 miles each week for work and driving on hilly (but not steep uphill) roads between 65 and 75 mph, I've gotten as high as 40 MPG, with 37-38 MPG being most frequent, meaning I can get between 450 and 500 miles in each tank. For a non-hybrid AWD, this is killing it and it's way over the estimated rating of about 30 MPG. Things I don't like about this car: slow startup on the infotainment system, not being able to touch the touchscreen while the vehicle is in motion (so the navigation installed is almost completely useless), the low volume of anything being played on my phone over the car's speakers (so I have to crank the volume up to 30-40 to hear it and that can be unpleasant), the overly-sensitive warning system (especially when using cruise control- it starts slowing you down well before you really need to and makes using cruise more of a hinderance than help), and the fact that no Mazda dealer ever seems to recognize that this diesel version was sold with two years or 30,000 miles of free service and maintenance (they always have to look it up and it takes 15-30 minutes and they still don't have clear answers when they do, saying they have to check with their managers, etc.- I save the URL for it but get prepared for a hassle every time I take it in). Another drawback connected to this particular model is that there are so few of them that getting basic things like an oil change can take forever because they often don't have the right type on hand and it costs nearly $100! I'll not be looking forward to dealing with that once the free service period ends. I'm crossing my fingers there will be some resale value, which has always been a drawback with Mazdas- my 2010 Mazda 3 Touring with 60,000 miles on it and kept in solid condition only got an offer of $2,500 when I was buying my 2016.5 CX5- what a waste! My 2016.5 CX5 did a little better but that was also at the height of the time for used cars in general and the dealer sold it in less than a week for almost $5K above what they bought it from me for.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

3 MONTHS WITH A SIGNATURE

bob plantenberg, 03/07/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
35 of 39 people found this review helpful

I bought the first CX5 Signature delivered in Minnesota. Love the balanced handling and overall performance. First time I've driven a vehicle with a turbo. It sure delivers the power, without even using the sport setting on the console. The hud display is a great addition to previous sedan.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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