Used 2021 Lexus NX 300h Consumer Reviews
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We have a limited number of reviews for the 2021 NX 300h, so we've included reviews for other years of the NX 300h since its last redesign.
One of the best SUV
rich, 02/25/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
46 of 46 people found this review helpful
We traded in with the RS450H after owning the car for 8 years and put 80,000 miles. Other than oil changes, tyre changes and put gas in tank, we had absolutely no maintenance issues with this car - just amazingly reliable car. That is one of the many other reasons we bought the NX300h. The gas milage is great. we are getting about 35 mpg combined compared to 23 mpg of the RX450h.
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Happy with my hybrid NX300h
Dan, 07/11/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
25 of 25 people found this review helpful
I wanted a hybrid crossover, and checked the Toyota RAV4 first. It was a bit loud and unrefined. I told the salesman I was also considering the Lexus hybrids. He mentioned that they are a different class of autos. Once I drove the Lexus NX300h, I knew what he meant! The 300NX is quiet and refined. Sometimes I can't tell if on elec., or gas, or both unless I am looking at thee instrument panel.. The car is great whether city or highway driving. I drove to a baseball game in Denver, and the traffic was terrible - however the mileage was 36.1 when I started out, and 36.2 when I got to the ballpark!!! I have checked mileage on two fill ups. I got a 37.8 in the city, and 32.0 mileage on the highway (Denver to Albuquerque).. Both figures are better than the EPA estimates. The touch controls are difficult at times, and hope to get better with time. So far I am a happy customer!
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Love the Hybrid!
Jim L, 02/13/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
39 of 42 people found this review helpful
This is our first hybrid and we love it! When we shopped for the new car, we had four key criteria - a crossover to sit high enough and easy to get in and out, highly fuel efficient, Apple CarPlay, and reliable! Lexus NX300h beats others and wins! It’s very refined, quiet, comfortable, and luxury! It uses battery to power the car in low speed. With navigation and premium package, the 10.3 inch screen shines beautifully especially when Apple CarPlay is used for navigation with Google Maps/Waze. The MPG achieved was excellent for a SUV - 31.4 for about 400 miles compared to 21 for Acura MDX in winter months. Highly recommended!
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Meh
Mike R, 11/02/2020
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
29 of 31 people found this review helpful
When I test drove the car it was great, loved it! Now I’m 2 months in and have realized it has some shortcomings. The suspension is firm which is nice for handling but a little harsh on speedbumps and potholes. I’d say cabin noise is average, I’m not really blown away, and there’s a little rattle somewhere that really surprised me considering it’s a Lexus! I will say that I’ve been averaging 35mpg (city driver here) which I’m thrilled with, and on regular gas! The cargo area looks decently sized but as the reviews mention the roof slope really does cut in to usability. My biggest complaint is the drivers seat. I’m an average sized guy, and I feel oddly cramped in this car. The console cuts far into the drivers legroom and my knee rests on it in a practically upright position. The seat is pretty heavily bolstered on the hips too, so the whole experience is just that of being kinda cramped. I’m not sure why I didn’t catch it on the test drive! But I got a killer deal on it so for the price I paid, it’s livable and or lease swappable.
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Awesome Vehicle
Stan, 12/22/2018
updated 06/29/2023
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
34 of 37 people found this review helpful
I purchased the 2019 NX300H 13 months ago and this is an awesome vehicle with outstanding styling and technology. It has all of the bells & whistles, including the power rear door sensor, as well as the Premier & Navigational packages. This is my first hybrid, and I am pleased to say that I am receiving 37 mph combined driving using regular gas. It has three options to choose from : Economy, normal and sport, and each one gives a different dimension of how you drive. This is absolutely a fun car to drive if you utilize all of its features.
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Out of date information in this review.
Bernie Kitts, 10/31/2018
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
37 of 44 people found this review helpful
Edmunds needs to do better research. The 2019 edition of the NX300h is quite different from the 2018. October production will begin the CarPlay era for this model. Apple recently added both Waze and Google maps to its suite of apps. You could buy a multimedia version that would offer 4 navigation systems without the need for the factory system. The early model also has an updated version of Scout GPS with mapping while tethered. The factory navigation is the cloud based generation 10 with self updating maps and cloud sourced traffic. Alexa capability is also on the horizon. Want a smaller crossover? The UX urban explorer debuts in December and is CarPlay ready. Both the NX and UX use regular 87 Octane.
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Updated Review For The Lexus NX300h Premium
Joe Patrick, 08/06/2021
updated 06/03/2024
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful
This is a changed review because the NX 300h is growing on me!! The look (inside and out) is sporty (best quality) The horsepower and torque of the NX300h is less than the Toyota Venza/Rav 4, so they say. However, it has speed and pickup when you need it (whether in eco/normal/sport modes). It’s just not super quick on initial pedal to the floor. I expect a smooth soft ride in the city and on the highway. I did notice more smoothness on the highway. For city I noticed it was a bit noisier and you feel the bumps a wee bit more. I also hear a rattle every now and then in the rear somewhere (could be road debris). My gas mileage has been 31.5 mostly city and that's in ECO & Normal mode. Update. . . I just made it to 33 mpg at 2000 miles on normal mode. I do like the safety features, the headlight lighting/adaptive mode. The normal 8 speaker system is sweeet!! remember, keep it in surround sound., car play, manual track system for the infotainment (blah), steering feels like a new 2016 Mazda CX5 (sporty & firm handling). What's with this silly mirror on the arm console? Could of made that the wireless charging area or pullout change gizmo or a cell phone holder. The biggest gripe for me is there's nowhere to put your phone! Somehow this vehicle is growing on me probably, because its my first Luxury vehicle. I like Luxury/techie stuff/initial fast-ness!! "Are you listening LEXUS? Good warranty on the car and better warranty on the hybrid batteries. Here's an idea . . . Lets have the batteries kick in for the initial punch of the gas so we can get some nice torque and fastness when we need it! I noticed when you have the lane assist on with the radar cruise set on a certain speed it feels like the car wants to take control of the steering. It feels firm and pulls as the car needs to, so turn off lane assist while the radar cruise is on (unless I'm doing something) and set it then it doesn’t have the feel of taking over the wheel! I wish Lexus would have a descriptive-video on each button/tech item because learning it from the manual is tedious. Maybe even a free tech course on everything after 2 months of owning. Overall, I love my NX300h 3 yrs later and still at 33 mpg.
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This car is very luxurious and easy to drive.
ALLYSON TAYLOR , 06/25/2020
updated 01/04/2022
2020 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
I got my car. Red with a beige interior. It is beautifully appointed and I am familiar with the TouchPad for the entertainment section. The trunk is not big, but adequate for the size of the car.
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Its an average SUV
PoppaBear, 04/16/2022
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
I owned this for about 1 year, I got rid of it. The car is just not up to Lexus standards, the loud sequel when in reverse scares the hell out of people. At low speed in forward gear the sequel is less but really annoying to the driver. If you are expecting this car to be a quick off the start as most Hybrid you should look elsewhere. This car is a dog. Previous to this I had a regular NX with the turbo engine, that car was great. BTW, I only got about 24mpg in town with this car. Lexus told me I did not drive it enough to get better. I don't understand that comment at all.
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Gas Mileage Disappointment
Sis, 04/18/2022
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
This is my first hybrid and I have been very disappointed with the gas mileage of my Lexus NX300H. I am only getting 25 to 28 mpg. I have tried everything, eco, normal and finally sport mode, which is giving me the 28 mpg. So no where close to the 31/33 that was on the vehicle sticker. I have called Lexus customer service but have not heard back about this issue.
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Movin UP
Joyce Golub, 04/19/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
11 of 14 people found this review helpful
This is my dream car! Never owned anything quite like it - so luxurious, so many features and benefits, so much technology. So glad I moved up to a Lexus - no regrets. This car is packed with everything I want. Absolutely love, love, love it!!!
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No power and extremely noisy!
Morris, 05/04/2021
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
15 of 20 people found this review helpful
We purchased the 2021 NX Hybrid with the expectation it would live up to the quality of our other six Lexus purchases. Two of the six were hybrids. The lack of power has been extremely frustrating. However, the noise level in the cabin is nothing short of disappointing. In addition, Lexus has created the new hybrid system which makes excessive noise when the car is driven at low speeds. We were told that the new system was created to let pedestrians know a car is in their vicinity. The outcome is very distracting and downright moronic. To date, Lexus has failed to even acknowledge the concerns. I am afraid this will be our last Lexus purchase.
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OFF Road with the Lexus NX 300 H
Mark Mulcahy, 08/04/2020
2020 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
9 of 12 people found this review helpful
I have grown up off-road. Was very disappointed with the Lexus RX H off road. The Hybrid System kept over heating and the vehicle had very little traction. The NX however was very impressive. AWD is standard and the vehicle climbs very well, traction was amazing. When off road, the silence of the electric engine was very helpful creeping up on wildlife. Did not have to stress on fuel levels as I was moving at a very deliberate pace using the electric motors when possible. It's limited width is also a benefit when maneuvering small forest roads lined with trees and boulders. I slept in the vehicle 2 nights and I am 5'11 very comfortable with a sleeping pad. Too quiet inside had to open the sun roof and cover with some mosquito netting to hear the wilderness. I even traversed a a couple of water hazards with no difficulty. The main issue was ground clearance, I could have used 3 more inches. The vehicle was loaded with gear, so I could have saved a 1/2 inch or so by leaving it behind, but I was out there in the wilderness so I needed water, provisions and food. I would not recommend driving this vehicle off road unless you are an experienced off road driver. Looking at upgrading the tires for my next trip to try and gain some additional clearance, thought about a lift as well but not sure what that would do to the sophisticated computer systems on board.
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Excellent Quality and Technology
David Bowman, 08/27/2021
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 5 people found this review helpful
The 2021 is an older design which was updated this year. Yes, many of the criticisms are true about power and storage. There is one thing people are missing; it the last NX300 built in Japan where fit and finish are impeccable. People should be lined up to buy this model because they start coming out of North American plants.
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Awesome car
Denice, 11/26/2020
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
Amazing car, sleek and sexy and great reviews on maintaince
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Reliable, and that’s mostly it.
PJ Rih, 05/31/2024
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
For the price of this car, you’d expect something way more fun to drive. We’ve had the car for almost a year, and it’s our 4th Lexus hybrid suv (first NX, came from an RX). That being said, the RX was way stronger. You felt the power when you pressed on the gas. With this one, it’s a little slower, unless you put it in sports mode, where it then picks up a little. I love the AWD, it makes the ride so smooth and handles amazingly. I do like the gas mileage, I’m getting 30-31 and I have a heavy foot. The reliability is amazing, it’s a Lexus! The value holds up very well, I think it even went up since I’ve had it. Interior is very luxurious, everyone that rode with me complements it. Seats are comfortable too. Trunk is a little smaller. I like that apple CarPlay is standard too. We bought a fully loaded one, all options included, top of the line. My cousin bought the base model and it is very different. In conclusion, I think this is a great car for a an older lady, a professional, or a small family of 3. A larger family might feel a little crammed in it. It’s nice because if you get a sports model, it can look masculine in certain colors, but can also look soft in lighter colors, and elegant in the olive green and maroon. Very versatile car.
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Love this Lexus SUV
V Reyna, 09/27/2018
updated 10/01/2020
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
8 of 15 people found this review helpful
Great car but technology confusing at times. Also don’t know why I have to pay for some of the features such as the remote feature. Should be included at no extra cost.
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Red Hot and Awesome
LynnEtta Manning, 02/27/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 12 people found this review helpful
Great dealership ( Park Place) to work with and David Parks was wonderful. Car meets expectations. Used to a Venza (tiny bit larger) so storage space in Lexus IS limited. USB ports are several, but all located in console glove box(not super convenient). Great gas mileage being a hybrid...over 500 miles per tank!
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excellent car, excellent safety features.
Judy Woo, 08/24/2018
updated 03/06/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 9 people found this review helpful
Nice and reliable car.
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Car is so sweet it gave me diabetes
Cashmeout, 11/29/2021
2020 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
Got this car for my wife she loves it. I am 6’2” and this is the most comfortable car I have ever got to ride in. I love being a passenger. Only changes I would make are more storage and touch screen on nav/radio/etc system
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NX 300h
Naser Younesi, 02/12/2021
2020 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 21 people found this review helpful
This car is too expensive because is the same as Toyota R4. I bought this car 6 months ago and the market value dropped almost 30% until now it means the purchase value for this car doesn't fare. in fact, this car most of the time use gas and on the road doesn't good handling. I don't recommend it to anyone to buy it.
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Red bird
DD, 12/04/2021
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
1 of 2 people found this review helpful
Love my new car
My wife's Red Baby
MMC-95835, 04/22/2019
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 7 people found this review helpful
Good Car excellent MPG
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❤️❤️❤️❤️my new Lexus
Terrena Shepherd, 11/01/2018
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 8 people found this review helpful
If u can live your life with this dream car 🚗 do so !!!! ❤️My Lexus 😍
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Major Defect, no not buy it!
Defectivelexus, 05/27/2019
updated 05/31/2022
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
18 of 81 people found this review helpful
This is my second Lexus NX 300 H 2019, unfortunately, it is the second defective vehicle I got, it has the same major defect, not sure why Lexus keep building defective cars, Lexus of Escondido was able to buy it back from me the first defective car and now I got a second defective car, it does exactly the same, dinging sound when you come up to the vehicle and you open your door dinging sound, when you stop your vehicle turn the car off, engine off, and open the door, the dinging sound comes on, however when you stop the car, keep the engine on, Open the door, no dinging sound, it is pretty dangerous as you could walk away from your car with the engine on because no dinging sound, there is some major major problem with the software it works backwards. As of when the car is running and you open the door the dinging sound should be, but when you turn the car off and open the door there should not be dinging sound, as it is very annoying, huge inconvenience as you could not be on the phone nor arriving late at night as you going to be waking up all your neighbors, so to avoid that you have to leave the car around noon but then you could walk away and forget to turn it off, again Lexus has been building defective cars, it is my second one exactly the same model and the year and exactly same problem. Would not recommend this model to anyone until they going to fix the problem! UPDATE: I had a Lexus RX 300 RX 330 LX 470. bought 2019 NX 300 H the worst car I have ever owned. Very noisy, you can hear all the road noise, small cargo space, windshield wipers you cannot adjust when you spray it sprays all over your clean car, windshield wipers never worked good from day one, this is ridiculous it's was almost $50,000 car. Gives you only 28 miles per gallon average nothing close to what they are stating. I was hoping that hybrid will give me a much better mileage but they didn't, I'm so glad that I got rid of that car!
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Love 2019 Lexus NX 300h
Gail Policella, 10/23/2018
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 19 people found this review helpful
The hybrid comes with features that are standard, None hybrid it an upgraded option.
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Got ripped off
Mark Blaszkiewicz, 10/29/2018
2019 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
9 of 86 people found this review helpful
No wireless charging and no power rear seats and no head up display and no help from the dealer even though I was willing to pay for it
Best car in the world
Uzzi, 03/26/2025
2020 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
You will get both worlds electric vehicle and a regular vehicle without having to worry about charging
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Great SUV
Constance Edmondson , 05/12/2023
2021 Lexus NX 300h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
This is my first SUV, Butler Lexus is an awesome dealership. Very comfortable ride and easy to handle.
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luxury and confortable 5 start car
Lewis Lopez, 07/03/2023
2021 Lexus NX 300h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
the nx 300 have a great pick up and drive like haven .love my nx300 hybrid and very economic
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