Used 2019 Land Rover Range Rover Velar Consumer Reviews
Used Range Rover Velar for sale
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We have a limited number of reviews for the 2019 Range Rover Velar, so we've included reviews for other years of the Range Rover Velar since its last redesign.
This car is not reliable, don't buy it
Debcos, 12/17/2019
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
104 of 106 people found this review helpful
Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc. I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the breaks. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him…. I’m EXTREMELY DISSAPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car, it’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.
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Worst vehicle I have ever owned!!!!! DON'T BUY IT!
Bon Fit, 10/22/2020
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
57 of 58 people found this review helpful
My 2019 Velar R has been plagued with issues from the day I drove it off the lot. It was in service the next day! The infotanement system which is also the heating, air, defrost controls is plagued with issues. Many times it goes completely black. You have to shut the vehicle off to get it to reboot. This also happens when driving & the interface with Apple I-phone is terrible. They say you need a Apple cord. It does not help. It is distracting when driving because it takes your attention off the road putting you in danger of an accident. Transmission problems on-going from date of purchase. The worst...I put it in park and was behind the vehicle, it shifted into reverse and almost ran us over. I had to rush into the vehicle and shift it back into park and shut the vehicle off. The the transmission knob flashes yellow and you cannot get the vehicle to go over 30 mph. When you applly the gas it slows way down... one of these times it was a fuel pump. Other times when the vehicle shuts off when you stop it will not go back into gear. When i'm at a stop light I have to shut the vehicle off and restart to get it to go into gear. This has happened constatntly since the day I got it. NOT FIXED! Then there is the issue with coolant fan revving constantly. I have had it in for this everytime when I took it in for other issues. Over a year into the lease it had a recall for this but is now doiing it again! The lane change assist, when on a curved fwy tries very hard to push you into the other lane because it does not know the road is curved. It is a fight to keep the vehicle in the lane. tailgate foot swipe to open does not work 80% of the time! The Turbo lag is the worst of any car I have ever driven! Terrible engine! The Land Rover Discovery has better pick-up than the Velar. I have 15,000 miles on the vehicle and it has been in for service probably 25 times! I have asked Land Rover ot buy the vehicle back. They say it doesn't qualify. I am filing a "Lemon Law" case againt Land Rover/Range Rover. Biggest issue is it is extremely unsafe!!!
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2019 Land Rover Range Rover Velar for sale near you
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Major Disappointment
Kevin Anahory, 04/14/2019
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
53 of 54 people found this review helpful
Was one of the first to buy the Velar in 2018. Love the look and drive of the Velar and must admit was all in on the prestige of owning a Land Rover. Right away the issues started occurring i.e...windows fogging, infotainment system having frequent glitches and auto stop not working properly. Within the first three months, I had to bring the car back in for a recall, where the dealer had to run an update on the system. During the stay in the garage, the dealership rear-ended my velar which caused me to lose the use of the vehicle for approximately 10 days. To make things right the dealer gave the use of Evoque (drives worse than an Altima) and a free oil change (which at the time I thought was laughable until I found out that an oil change in a Velar at the dealer costs $500). When my car was returned, I chalked it up to bad luck. The issues seemed to have been corrected (except for the auto stop, which my salesman told me was working properly because the system wouldn't stop in certain conditions (a lie!)). After about a year, the engine light turned on. I had to wait a month and a half for an appointment to get it serviced. When I finally brought it in they had the car for a day and told me that a sensor was the issue and they had corrected it. I went to pick it up and wouldn't you know it the engine light was still on. The dealer took it back and after another week, I had my car back, but the interesting thing was that all of a sudden the auto stop was now working properly! Again, while I was upset, I did love the drive of the car so I again chalked it up to some bad luck. Two months later the vehicle issued a warning that only front wheel drive was available for my AWD Velar. Brought it to the dealer where the Service Rep warned me that in his experience this leads to more issues (something to do with the transmission). After another 10 days of not having my vehicle (Part had to be shipped from England) and driving a loaner (New Discovery, which again drives worse than an Altima) I got my Velar back. This time I complained to Land Rover after my salesman indicated that possibly Land Rover corporate might do something for me in terms of getting me into another vehicle. Followed his advice (don't know why?) and waited for three weeks to have the Complaint Department tell they'd be happy to give me some free oil changes. Told them to keep the oil changes. I'll be trading in my Velar for something that isn't constantly in the shop. In my opinion they rushed the Velar into production, which is understandable however the failure to do the right thing, will prompt me never purchase a Land Rover again.
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Beautiful vehicle, but completely unreliable
Natalie, 03/26/2019
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
40 of 41 people found this review helpful
There's no doubt about it that the Velar is a beautiful vehicle; I fell in love with it the first time I laid eyes on it! But the look of the car is nothing compared to the ISSUES under the hood. I've had the car now for just over 8 months and have had issue after issue with the displays and electrical system. From early on, I started noticing my displays glitching. Sometimes it would resolve as the car warmed-up; most times I would have to stop my car, turn it off, lock the car and then unlock/restart my car to resolve the issues. This happens on a very regular basis. Given I'm a professional with a very busy travel schedule, taking my car in for service is not something I have a lot of time to do AND one of the reasons I chose a car that only needed annual maintenance! Since I thought I had a fix for these display issues, I figured I could wait to bring it in for service. That was my bad- should have done it sooner than I did. However, when I did take my car in for a "complimentary top off service", I brought this up to them and they had my car for 4 days doing a "software update". Seems strange it would take that long for a software update, but what do I know. Yesterday, as I tried to leave for work and I could not start my car and it wasn't because of a battery issue. The car completely froze and locked up on me (the brake somehow depressed itself completely into the floorboard), I was unable to start the car (and the car was telling me Ignition ON) and my steering was pretty much frozen- all the while my displays, climate control and music were working. The car had to be towed to the dealership where after having it for over 24-hours, they finally diagnosed the problem and have to replace the Telematics Control Unit. They have to REPLACE a complete unit on a brand new car! And they have to ask for authorization to purchase this new unit due to the price of it! So I'll be without a car while this authorization takes place, then while they wait for the part to arrive and then while they install the new unit. Who knows if this will ultimately fix the on-going display glitches (because those were still happening AFTER this 4 day software update). The fact my car has had ANY service so far is concerning. The fact that my car needs such an important piece REPLACED completely is completely unacceptable. Do not buy this car. Wait a few years for newer models to come out. They don't know how to fix or maintain them at this point. And it's a total time suck and frustrating process for the owner.
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Serious Velar Blues
V. Thomas, 08/14/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
90 of 95 people found this review helpful
I purchased my beautiful (aesthetics) Velar on 1/28/2018. An eye-catching beauty that fit my personality and style. My vehicle has been to the service center 5 times, not for routine maintenance, but for the crappy HVAC, entertainment system and now the engine light is on. I was told by my service advisor that "I should rest assured that I had a very sound vehicle and Land Rover stands behind each and every vehicle". I made it through reading the first 4 or 5 reviews and immediately knew I had found a home for my Velar Blues. The best way to help you understand my issues and frustrations, please see the following list: 1. 8/9/18- Engine light came on again at 0630 on my 45-mile (one way) commute to work, I called my service advisor and left him a message 2. 8/8/18 Engine light came on at 1600, instead of going home I drove straight to the dealership, the light was cleared by my service associate at the dealer, he said it was an O2 sensor, if it came on again, call him personally! 3. Persistent issues with HVAC in the winter the windows would fog over while driving...had to turn on A/C to remedy...they fixed it (I think) but now when I turn on A/C it blows straight heat for 10 minutes then will cool 4. The seat warmer intermittently warms/cools when in off position 5. Radio was making cracking noise when Bluetooth playing through my phone...they fixed it 6. The driver side rear passenger door sensor went bad and the part was ordered from the UK and has since been replaced, but the handle is now very loose like it will fall off with the next car wash 7. LIM mode activated while car was being driven and couldn’t exceed 20mph, the instruction book indicated that the feature requires multiple steps to activate but the dealer says I accidentally activated it from the steering wheel 8. The console blanked out “went completely black” while being driven...restarting the car did not fix the issue...2 hours later after car was parked...the issue self-resolved 9. Radio will turn on when car is off and parked and will remain on when the doors have been secured and locked, I have to depress the ignition button twice to get it to turn off 10. Currently, I am waiting on a new O2 sensor AND a "part" or "update" for the HVAC to stop blowing hot air and warming the seats when it's not supposed to! I think that’s everything...Moral of the story...DON'T buy the 2018 Velar ever OR at least wait until the kinks have been worked out.
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Buyer beware
Lane Gleeson, 03/01/2018
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
95 of 102 people found this review helpful
I would strongly suggest anyone interested in purchasing a Velar to reconsider. The vehicle’s defrost does not work which is the largest issue. We’ve been told there is a temporary fix.. so we spent $75k on a car that is completely unsafe to drive. The thing that upsets me the most is that this was a demo, whoever drove the car that works at the dealership for 3k miles should have known this. Why wasn’t the issue fixed before selling it?!? In addition the screens continually stop working while driving so we cannot see any of the necessary items while driving (speed, rpms, etc.). Now the sunroof is refusing to close. BUYERS BEWARE. We will be trading in this car ASAP. It’s just so unfortunate that we will lose money on it when these should have been non issues. I will never purchase a Range Rover ever again and I will spread the word. They were clearly not ready to release the Velar but did so anyways.
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NOT WORTH THE MONEY, TOO MANY PROBLEMS
anonymous, 06/12/2018
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
46 of 49 people found this review helpful
Unfortunately I purchased the vehicle in 02/2018 and the car has been in the dealer 3 times already with check engine and just yesterday it went into malfunction of park brak & emergency park putting the car in no driveable mode, and again leaving me stranded, worst part is calling your dealer and they have no idea how to solve the problem, just give you the roadside assistance to tow your car. The other times the car has had the sensor for the gas cap replaced already since its also malfunction giving you a check engine problem
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Technology galore
Rovering Rover, 12/14/2018
updated 06/18/2021
2019 Land Rover Range Rover Velar 4dr SUV AWD (2.0L 4cyl Turbo 8A)
57 of 63 people found this review helpful
If your looking for a mid size luxury SUV then you should at least consider the Range Rover Velar. This is my first Land Rover and I'm quite impressed with the quality and workmanship of this vehicle. Although they don't come cheap, I think that you will find the technology very rewarding and enjoyable. The ride is wonderful and the 2.0 liter turbo is very responsive and provides very good fuel economy. The age old concern is Land Rover reliability but I'll hope for the best in a second year model and cross that bridge when it comes but for now I'm very impressed with my Range Rover Velar. Update to my first review still finds my Velar with no issues. The car continues to be a fun car to drive and even more so now that I’ve had time to figure out more of the technological features. Great vehicle and very satisfied with my purchase. Update to my purchase- After 15,000 miles my vehicle is still a joy to drive. No buyers remorse at all. Update after 2 years of ownership- had an issue with the excessive fan noise relating to the cooling system but that was corrected under warranty. Other than that everything has worked as designed and the cat still looks like it could be sold as new. Very well built vehicle with quality materials. Update of review after 36,000 miles has the vehicle still in like new condition but have experienced continuous problems pertaining to the cooling systems. Local dealership is very slow to correct problems under warranty which is very annoying. The battery died way before it should have and it is a battery replacement that is under warranty but can only come from Land Rover which is also very annoying. I would applaud the Velar as a wonderful driving SUV with quality workmanship but expect to make return trips to the dealership for issues with reliability.
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Chip service for expensive car
michael, 10/23/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbodiesel 8A)
34 of 37 people found this review helpful
I'm Velar owner and was rejected in several NJ service centers to be provided loaner car in the time of recall services. Recall service is because of Land rover Problems and should be handle by L.R . the car on warranty. I don't understand the reason I should pay for renting car. Contacted with Land Rover USA , not better, answer to my email "We apologize for your dissatisfaction.. To better assist you, I have forwarded your information to our Customer Relationship Representative, Nancy. She can be reached at , 1-800-637-6837, option 9, ext 1309001. You may reference Case number 8000577844, should you need to contact us. Your situation will be researched and you will be followed up with within two business days." No body pick up phone and no returned call after 5 messages that I left during the week.
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Stay away from the new Velar
C. Koch, 08/01/2018
updated 05/21/2019
2018 Land Rover Range Rover Velar S 4dr SUV AWD (3.0L 6cyl S/C 8A)
41 of 45 people found this review helpful
Bought myself a new Velar 2 months ago. It has been in the shop 5 times, and has been at the dealership longer than it has been in my own garage. I was told twice that it had voice activated navigation. I only buy cars that have voice activated navigation..IT DOESN"T, they keep telling me there is a release coming out that will fix the problem..Air conditioning went out, the back spoiler was faded, they replaced it with the wrong color spoiler twice. This thing is the biggest piece of crap I have ever owned. I have to sell it and go with a BMW X5, and will lose money, selling a 2 month old vehicle
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Buyer beware!!!
Jason camp, 06/13/2019
2018 Land Rover Range Rover Velar S 4dr SUV AWD (2.0L 4cyl Turbo 8A)
10 of 10 people found this review helpful
This is the worst vehicle we have ever had. This is the third consecutive month we’ve made a payment and are driving a loaner. 2018 velar 4 times in service over computer. All screens go black and nothing works. Fuel line came off and had to tow in, I live 11/2 hrs from dealership. I would never got the velar if I was aware of the problems! Beware!!
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Tons of problems
David, 04/04/2019
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 17 people found this review helpful
Got my Velar in 09/01/2018 since than (in 6mo) was repaired 6 times and still scheduled 7th for the same issues. They promised that the next software update will solve all kind of problems. Instead adding new surprises.
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Disappointed Velar Owner ((UPDATE)~
Dc89, 04/26/2018
updated 10/27/2021
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
39 of 44 people found this review helpful
P250 SE R-Dynamic. (Now 70K+ miles) Nice but it had issues from DAY 1. □2 weeks in and the dealership has never gotten the data plan working. □MPG is reasonable but it has a small 15 gallon tank. □My biggest complaint is "voice control" isn't an option to enter a GPS location. What kinda BS is that? There is an App to enter your destinations from your phone but its inconvenient when you're already on the move. □Cant lock the doors from the outside with the engine running. ~To remote start the Velar you have to open your phone, find the icon, launch the application, scroll to remote start button, press the onscreen button, enter your pin, then confirm you want to start the truck. Then it takes about 30sec to start. When you're leaving work, a restaurant, or completing your errand runs and think, "Oh its cold. Let me start my Velar so its comfy." With that process, you are standing next to the vehicle before it starts. ■Great looking ■Very smooth ride ■Dash layout is very customizable Bottom line, I should have sat with the Tech guy before I made the purchase. The car has some great features but some things don't make since.
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Troublesome 😩
Stockwell, 02/04/2020
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
33 of 37 people found this review helpful
Brought the 2019 version, been at dealer shop 3 times already. I can only said advance design with lots of pre-mature technology.
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Horrible reliability
Savan P, 03/12/2019
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
15 of 16 people found this review helpful
This is the first and last Range Rover I’ll buy. Spent $98k on a brand new velar and the thing has been to the dealer for repairs 3 times already. Everything I heard about ranger rover’s horrible reliability is 100% true. The remote start doesn’t work randomly. The infotainment system goes out randomly. I got stuck on the side of the road when all the instrumentation inside blacked out. Engine was running all the dash controls disappeared. No speed, turn signals. Nothing. Stopped to restart the engine and it wouldn’t start for about 10 minutes. Don’t waste your money.
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Land Rover Velar - Don’t buy it
Carla Veiga, 09/22/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 18 people found this review helpful
Expensive luxuary car that is a [non-permissible content removed], manufacter doesn’t care about customer satisfaction. Car has a lots of internal noises and eletric issues. I regret buying this car
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Velar looks good, feels great
Glenn H, 01/02/2018
updated 07/06/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
27 of 33 people found this review helpful
We were looking for a medium-size SUV with sharp exterior styling and luxurious interior, so settled on the new Velar as the best intersection of those qualities with reasonable cost. It seats five adults fairly comfortably and has enough cargo room for trips. We found a few other purchase options that were somewhat similar, but weighed at least 500 pounds more and cost at least $10K more. Only one option, the Porsche Macan, had a sportier look and drive feel, but it was compromised in terms of rear seat room and cargo space. We also like the bigger Range Rover Sport, but it's interior (at that time), while luxurious, was dated compared to the extremely modern, clean layout of the Velar's. We were reluctant to buy any four-cylinder car, but the surprising torque of the 247-hp Velar 250 won us over in the end. It's no hotrod, but we drove a long trip in it and never felt it was underpowered. We live in a moderate climate, so didn't care much about the Velar's cold weather features (four heated seats, heated steering wheel, remote start/warmup) , but they worked very well when we traveled to a colder area. The electronics may be the best thing about the Velar. The standard sound system is quite adequate and the navigation is good for an automotive system. (No built-in automobile nav is in in the same league as Google Maps on a cell phone.) But the three-section display of the Velar is as good as it gets. Big touchscreens and very configurable. The net result is a non-geek driver can set up the controls so they can actually be used without reading the manual every time you want to do something. Most modern cars have more electronic features than any driver can use, but the Velar's seem intuitive enough that someone can use the important ones. So far, we are getting a little over 21 miles to the gallon of premium gas. That seems subjectively a bit low, but for a 4200 pound car is acceptable. During the first six months of driving the Velar, the only glitch has been a dead battery, which is still somewhat mysterious, but very likely has to do with what I call "pseudo-shutdown." When in "eco" mode the engine can mimic a shut off when the transmission is placed in Park. The instrument panel does not give a clear indication of a problem (especially with lights in delayed-off auto mode), so it is possible to leave the car's ignition on in the garage. This will drain the battery completely within 36-48 hours. Or so it seems to me and the techs at the Range Rover dealership. The only other unwelcome surprise is the black roof trim of the R-Dynamic package. It looks great, but the pillars are made of plastic so soft that absolutely all brush-type car washes leave noticeable permanent swirl marks.
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My Velar almost killed me!
J, 03/28/2019
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
18 of 22 people found this review helpful
Do Not Buy. Nothing but problems. After leasing the Velar for 7 mon. It started. First the entire system went black. Car shut down and had to wait for all the electronics to come back on after turning off the car. Took me almost a month to get an appt with a loaner and customer service suxs! A few wks before bringing it in for the 6hr upgrade it needed, the Lovely Velar I left in park & running in my driveway decided to drive itself (while still in park) right into the back of my legs and garage. Since the garage door button was not working in the car i had to get out of the car to open it. Yup car literally pinned me against the garage. Thank god i had a little hole to climb out of and my husband was around or I’d be in would hospital or dead. The car had some damage from the garage on the front Driver side light. Of course RR isn’t responsible for this because i have no proof.. not one person would help me and i was passed around like a potato! 2 min later my left side headlights & blinker go .. another issue.. my fault they say due to the accident i had. That will be $5k for a new light they say. Funny when I arrived at service (b4 cking it out) they say.. oh yes we have had people coming in with headlight issues! Such a [non-permissible content removed] joke for a $75k car! They dont care about customers and good service!
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Don't do it. The negative reviews are spot on
Alex, 10/04/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
11 of 13 people found this review helpful
I leased the SE R-dynamic, V4 because the car was the only one with a modern design and great looks and I though it's a Land Rover what can go wrong? The answer is a lot. Windshield cracked, JLR said it was because of a stone, it was not it is poor quality. Many people are having the issue. But the biggest issue is the noise level, engine vibration and interior ride quality. There is an unreasonable amount of noise in the cabin while driving and at idle. JLR dealer said this is normal, but at a $65K car this is not acceptable. The stop/start is awful, had it stalls and the restart is do jarring that my kids are getting car sick. So every time I start the car I have to disable it, very annoying and again for a $65K car this is not acceptable. In summary the car looks great, but that is about it. Would not get it again. Going up on swap a lease ASAP can't live with this car
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I'd rather walk
G Allen, 08/04/2021
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
15 of 19 people found this review helpful
They can't fix the problems, no matter how many times it goes back to them! Fabulous looking car but anything electronic (which is everything) doesn't work. Stay away from this brand. Finally out of my lease.... hallelujah!
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Impressed from top to bottom
Lee, 07/23/2020
2019 Land Rover Range Rover Velar S 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 11 people found this review helpful
I purchased a 2019 Velar with the P380 V-6 engine in December 2018. I absolutely love this SUV. I did have one minor software glitch that was fixed by a software update.
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My First Range Rover
Jeff C, 09/17/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 7 people found this review helpful
I decided to lease a Velar SE Dynamic-R about 2 months ago. The look of the vehicle really got me. So far I have had zero issues with it as you would expect with it being so new. I was initially concerned about going with the 4-cylinder engine after only having V8s for the past 10 years but the turbo and power from the 4-cylinder were very impressive and adequate for me. The digital screens in the dash and console are amazing. I love being able to project the navigation across the dash. I really only have one complaint so far and that is with the Auto Start/Stop feature. It is defaulted to be on every time you start the car and I have to go into the menu and turn it off every time I get into drive. I wish it was defaulted to off and I only turned it on when I want to use it, which so far is never. I get lots of compliments on the car everywhere I go. The red with the black interior and black out kit on the outside with the 21 inch wheels really stands out from the crowd.
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WORST CAR & CUSTOMER SERVICE - BUYER BEWARE
VR, 02/11/2021
2019 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
8 of 10 people found this review helpful
Bought this car October 2018, the problems began within a year. Most of the issues are electronic - screen, fan, error messages, etc. The latest issue was when I took the car in for a "Check-Engine" light on issue. It has been in the Jaguar Land Rover Charlotte shop for FIVE months, and they cannot fix the Check Engine light. Finally, I was told that just live with it and only bring it in if it "FLASHES". I am very disappointed with the JLR organization and JLR Charlotte - worst service ever. Please do yourself a favor look elsewhere. There are better vehicles and service providers.
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Without a car for over a year
Colleen, 09/07/2022
updated 03/09/2023
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
19 of 27 people found this review helpful
My husband and I were taking a trip from Texas to Florida on vacation on Sept 2, 2021. At 5 p.m. on a state road in Mississippi a large deer jumped over a bridge rail and ran in front of us; we were going the speed limit which was 65 mile per hour. Our Velar handled well, but the impact damaged the radiator. We sat on the side of the road over 2 hours (it was turning dark)--finally Road Side assistance called us and told us that no one was coming. We found out later they did not have a contract in that area--we were about 60 miles from Mobile. They would not pay anyone in that area to come and get us--instead they let us be stranded. There were no rental cars available in a 2 state area-- we were stranded and had to call the police. The tow truck got there about 8:30 pm and took us to the closest small hotel. Someone had to drive 7 hours to get us. This was not the worst part. It is now September 7, 2022 and I still do not have my vehicle back. I have filed with the Better Business Bureau, Texas State Attorney General, looked into state lemon laws through a lawyer and contacted Landrover Corporate last spring. My latest update on September 6th from LandRover corporate was Landrover has no idea when my parts will be available. My advisor at the body shop which is a LandRover approved shop (if there is aluminum damage like mine had you have to have the work done at one of these shops--there is one every 3-4 hours from each other in my area). Mine has several LandRovers that have been there 15 months or more. I have no idea when I will get my vehicle back but I have paid over $14,000 for a vehicle I do not have. LandRover does not tell you if you get in an accident (which was not our fault) that it has to go to a LandRover insured shop---many insurance companies will not pay for it to be towed that far since the shops are spread out through the US. Mine luckily did pay for it but I had to fight it. In addition, they do not tell you if you get in an accident you will not have your car for over a year. The excuse has been COVID but it is two years later. My point is if you cannot provide parts for a vehicle in a reasonable amount of time, then it is unethical to sell them. One thing I heard was if you can afford a LandRover you can afford to pay $14,0000 for nothing. That is not the case--LandRover does have entry level vehicles. DO NOT BUY a LANDROVER! Getting parts for them has always been very difficult but this is ludicrous. Realize if you buy one you may be without a vehicle a year or more and have to buy another vehicle while you are paying on one you do not have. UPDATE. We got it back after 18 months. Both batteries died. The large one had to be replaced but the small one could not be….it is on back order indefinitely. From sitting so long something happened to the rear brake light so it had to be replaced while we were waiting. Thank heavens they had that part. We brought it back home. The LandRover dealership would not buy it back after this whole debacle. We sold it on Carvana and had to pay $1300 to get out of it because even though it had less than 20;000 miles, it was now two model years older than when the accident occurred. Worse consumer experience ever. Land Rover does not care about its customers. Overall we lost $22,000 Paying for something we did not have and we had to buy another vehicle and have three car payments.
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First edition...test lab
K. Andrews, 11/18/2020
2018 Land Rover Range Rover Velar First Edition 4dr SUV AWD (3.0L 6cyl S/C 8A)
5 of 6 people found this review helpful
Like other reviewers I too love the styling and design of the Velar. So much so that I purchased a First Edition. Like I others, I have also experienced the constant ongoing, relentless problems of the Velar. Interior fogging, infotainment system glitches, winter tires not calibrating, battery losing charge and needing roadside assistance to tow! What is most disappointing is the LR attitude - quite simply put they don't care. Idiots like us keep buying. I have two Audi vehicles and one cannot compare the quality and service with that of LR. It is truly such a shame that such great styling suckers us in to spend thousands on such poor quality. Speak up LR what say you?
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2019 Velar 82,000 miles ENGINE FAILURE
mikes, 07/12/2024
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
3 of 3 people found this review helpful
I just got off the phone with LAND ROVER USA. My engine blew up on the highway about two weeks ago! I have done all the maintenance on this vehicle since it was new. They said, "At this time, we cannot assist you with any help on a new engine! Bedford Land Rover in NH said a new engine will cost 20k! I will never buy another Range Rover!! This is sickening to me!
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Breautiful Velar That's Where It Stops
Dave Pettingill, 08/09/2018
2018 Land Rover Range Rover Velar S 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 15 people found this review helpful
Our Velar came with paint distortions which took the dealership 3 visits to finally get resolved. We were promised that the car had voice activated navigation however very soon after taking delivery it did not have voice activated navigation. The car is equipped but Land Rover has not provided the software to make it work. You have to type on a screen in order to hopefully find the address you're looking for. Finally after two months a new software release was installed which provided "Go Home", "Cancel", "Navigate to previous destination", that's it. The car is beautiful, it's strong, and with the 380hp engine it really moves. We are hoping to get voice activated navigation, we use that a lot. Overall the dealership was a total disappointment, hopefully other dealerships in the nation will be better for this high end car!!
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Velar Voice Activated NAV
Tim D, 12/11/2019
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
5 of 7 people found this review helpful
I leased the car in Nov 17....was told it had xm radio and that it would connect once we got it home to activate....it did not, and could not, we had to undo the entire transaction and take our trade back. Ordered new Velar with the options we wanted. We were told that voice activation for nav would be installed in a few weeks, then in a few more weeks then in a few months. It's been 2 yrs and we still don't have this very important feature. We have scheduled several appts with the store both routine and non routine issues. It's always terrible scheduling and trying to get a loaner. They always tell us it will be few hours then keep the car for another day or two. This note from one of the appts from the salesman, "An Appointment here at dealership to re install in control and help with connectivity issues. System reset email with vin has been sent to land rover and we should have that response by Monday." We had 3 of these appts. My time is extremely valuable. Finally last month after receiving an email from an executive at LandRover I responded. I was able to get the car in and get a loaner within 2 days. They said they could fix it. They gave me the car back the next day and told me that the new software was installed and that if my wife would follow the instructions to "teach the car her voice she would be able to use the "in control" Landrover voice activated NAV....She did everything and it still does not work. I wrote to the VP at corporate to share this yesterday....still no response. They are either unable to communicate, idiots, or liars. I dont know for sure yet. I have always bought Mercedes and BMW, but this time, because my wife loved the look and lines on the Velar I went forward...my wife and I hate the service and the seemingly endless inability to give us what we want and paid for in a timely manner. The last time my wife traded phone calls with Richard who promised to call her back with the GPS voice activation software status and simply never did. The car is beautiful ...we tell everyone that its like a gorgeous, incredibly well built model, with absolutely no brains.
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Beautiful looking truck but not worth the headache
Joe M, 10/03/2020
2019 Land Rover Range Rover Velar 4dr SUV AWD (2.0L 4cyl Turbo 8A)
7 of 11 people found this review helpful
We have owned our 2019 Velar for a year-and-a-half only has about 15,000 miles. It's been in the shop seven or eight times. For updates a failed water pump at 2,000 miles at 15,000 miles a failed Hub and bearing in the front and Numerous issues with updates I had always heard Range Rovers were beautiful but a disaster to own wow did we learn our lesson . I will never own another one of these products again.
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Great Vehicle That Is Step Forward
David, 06/02/2018
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
15 of 26 people found this review helpful
I have owned numerous new Range Rovers over the years including all the body models they make. Most recently was a 2015 Range Rover Sport SuperCharged. The modern look of the Velar appears to have made the other RR's look dated. I selected the 380 R Dynamic HSE. Loaded it up like the First Edition - minus the First Edition Wheel since I like the Gray 21 inch wheel more (it shows allot less brake dust in the matte finish). Performance is good - -and I would have said great - - if not for just having the RR S SC. Other than that extra oomph of the RR Sport's performance I would say I prefer the Velar in all other ways - - from sound system, electronic interface to the lower access height (previous RR has deployable step but the Velar is still a more convenient access height). For the technology blunt buyer there will be a learning curve. Also, having the current MB S class I would actually say I prefer the RR approach on the technology interface - - more intuitive in many ways - - - additionally the customization of the screens and your personalize home screen is nice. And of course, the humorous graphics are funny (when was the last you saw a iconic British Phone Booth used in a car's graphics). Lighting at night is great, I was a bit fearful that high noon sun would minimize some of the screens but that has not been the case. I was not impacted by the defroster recall although it seems like a simple software change (4 zone climate control might not be included in recall). Now on to what is often the biggest concern of a LR or RR buyer - - - reliability - - well other than one recall over the years and one dead accessory battery I have NEVER had an issue with any of my RRs. However there are some things I always mandate - - low miles - - I mean LOW LOW LOW miles (if the vehicle has more than 20 miles) I won't take it. I fear so many vehicles are abused in their first 100 to 200 miles on a dealer lot - so what should be a break-in period is really a 'ya broke it period'. And of course, a demo is off the list because there is no luxury in a vehicle that had a hundred unknown butts all over its seats. Also - - read a bit of the owners manual - - - many people can read countless gossip tweets and boring self absorbed Facebook postings but something you trust with your life, you don't read. I would strongly recommend the vehicle to a person who understands exactly what they are looking to purchase.
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Everything you want in an SUV
TravelGal, 01/22/2018
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (2.0L 4cyl Turbodiesel 8A)
3 of 5 people found this review helpful
Love everything about this SUV. It’s ultra modern dash was a huge selling point. I got the R Dyanamic with the digital display. If I had to find something that I didn’t like it would be the gas tank at 16 gallons is too small.
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Classic luxury with innovative flare, a must have!
Jot, 06/18/2021
2019 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
2 of 3 people found this review helpful
If your looking for a vehicle that is full of innovative technology, luxurious finish, cloud feeling comfort yet with support that your orthopedic would likely appreciate and approve. The supercharged, 6 Cylinder Engine can hit 0 to 60 in less time than it took for me to type this sentence. The adjustable air suspension is amazing, especially when loading items in the cargo area or to let your family member in the vehicle who benefits from a lowered overall height. This is by far the most beautiful, luxurious, sleek yet fast vehicle I have owned. If your on the fence, I say go for it. The r dynamic HSE model will not disappoint!
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Velar - great looking Vehicle no problems
Michael, 03/03/2021
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
1 of 1 people found this review helpful
We love over 2019 Velar P340. We have had no problems to date. Seems like the other reviews are for soft wear glitches that have finally been updated. Jaguar owns Land Rover they are not junk vehicles.
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OMG What a Car!!!
Dillon P, 05/02/2019
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 19 people found this review helpful
I currently own a 2017 supercharged Jaguar XF. I received a velar as a loaner today while my Jaguar is in for service and I have to say the car is so amazing that I had to write a review for it. Yes, the car is expensive but I have to say it is comparable with BMW, Mercedes, and Audi. The interior is attention to detail and the technology has improved drastically. I have a $65,000 Jaguar and I was kind of disappointed that the interior wasn’t as great as BMW(my previous car) but I still love my Jaguar because Jaguar Land Rover drive is above and beyond with the handling and responsiveness. For those looking for a new SUV, you have to give the velar a try. It may not be reliable but neither are other German cars lol. This is truly an amazing car and the depreciation on land rovers are a lot better than German cars as well!!
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Perfect for my needs
Sean Sarkar, 05/14/2019
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 2 people found this review helpful
Before the Velar I have had a BMW 3 series, an X5 and most recently a 5 series. It was time for a change to an SUV and I narrowed it down to the Velar, X4, Q5 and Volvo XC60. I was literally blown away by the handling, style and the interior. As an IT guy I love technology and felt the Velar had the best features for the buck, a nifty UI and center console that looks just amazingly uncluttered. Yes, (as noted in other reviews) there is a bit of a lag in the UI and it will be great if they can make it more responsive but considering how much features they have put into it I am A-Ok with it. If the X4's handling is hard and the XC60's is soft it sits somewhere in between a Q5 and X4 IMHO. I have only had it for a month and have loved driving every moment of it. Haven't had a chance to go on a long drive yet but with whatever city driving I have done so far it's been mostly in the normal and R-dynamic mode. You'll seriously fall in love with driving in the R-Dynamic mode and the only reason I still use the normal mode is to save on gas. Which brings me to my gripes so far... 1. the mileage. I am using premium gas but getting only 17.5 mpg while averaging 25 mph in all city driving. I dont really push on the gas after a stop either so not sure if my mpg is normal or not but am really hoping after a few long drives or with maybe more time it'll improve :). 2. The sound from the audio is rich and very nice but sometimes I get a crackling noise during phone calls and certain songs, this has been happening on and off and I haven't really been able to narrow it down to whether it's an issue with the song i am streaming from my phone, the bluetooth connection or the Velar's audio system. It's never happened while playing regular FM/AM radio but has happened a couple of times when playing Sirius so go figure.
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Velar zooming
Simon Tusha, 02/14/2018
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
2 of 7 people found this review helpful
Looks great runs well so far a real head turner lots of compliments Land Rover is going in great direction but this is more Car and Truck cant wait till the Range Rover looks this great
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Great luxury SUV
Michael Watkins, 11/05/2018
updated 11/06/2019
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
1 of 3 people found this review helpful
Beautiful inside and out. Infotainment is great although took a few trips to the dealer to work properly. Upgraded seats with 20 way adjustment are very comfy. Recommend 20” wheels and then ride comfort is pretty decent.
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Velar Affordable Luxury
Alan Bevington, 01/30/2019
2019 Land Rover Range Rover Velar 4dr SUV AWD (2.0L 4cyl Turbo 8A)
2 of 9 people found this review helpful
This vehicle will bring a Land Rover Luxury SUV within reach of most SUV customers. Comparable to Audi and Mercedes without the pain of expensive maintenance.
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Worst purchase
victor mitchell presley, 02/28/2021
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 5 people found this review helpful
So I leased my velar r-dynamic s feb of 2018 from Cole European in Walnut Creek ca. Literally 2 weeks after my signage date , I’m in the shop for an update , and so on in the same increment for 2 months different issues. To sum it up I reached out to Land Rover America for help because my intention was to purchase the vehicle so I put $18000 down and paid 609 a month so 6 months in when I’m totally tired of going thru run around they tell me I don’t qualify for a buy back but they’ll give me $4000 and a different vehicle and to sign a waiver that would wave me ever being able to sue them In regard to the vehicle. I declined let 3 months go by and try again , since the tally’s on my list were continuing to grow. Same offer , Mind you I’ve contacted sales manager with no response . So I then contact my lawyer to put me in touch with a good lemon law lawyer, small world he’d been through the same thing so since the begging of my lease it has been issues 38 months and haven’t drive. Vehicle since last June had to purchase another vehicle since that on is unreliable, gotta say the lack of power or stutter that it makes when pushing gas peddle is the worse. Please don’t buy
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Avoid Range Rover!!! We replaced engine at 4 years
D M, 09/22/2023
2018 Land Rover Range Rover Velar R-Dynamic HSE 4dr SUV AWD (2.0L 4cyl Turbodiesel 8A)
0 of 0 people found this review helpful
The Landrover Range Rover quality has really gone to the basement. They refuse to stand behind their name. We purchased a 2018 Velar diesel and had to replace the engine and turbo at 4.5 year and 32,000 miles! 😫 Corporate refused to admit this was a manufacturing defect and it cost us $25,000 after $80,000 initial purchase. Ouch! My advice: buy anything that’s not owned by TATA (Landrover and Jaguar). The new owners are focused only on profits and quality has gone into the toilet! A dealer told me this 😂
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Need to be more recalls and longer Warranty!!
Lizzie, 10/26/2023
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful
This car has been having issues since I got it!! Fuel system, electronics issue, water pump, o2 sensor, belt breaking, radiator fluid leaking into turbo!!
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range rover velar
unhappy buyer, 12/22/2023
2018 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Beautiful vehicle not reliable and corporate office rude and does not accommodate to help fix engine problems and they know it has problems Do Not Buy!!!!
Beautiful but troublesome
Verona, 04/25/2025
2018 Land Rover Range Rover Velar First Edition 4dr SUV AWD (3.0L 6cyl S/C 8A)
0 of 0 people found this review helpful
This SUV is as gorgeous as any luxury SUV can be but that comes at a price.. a steep price that is. repair costs are high and the build quality is terrible. Owning this vehicle is an uphill battle. Constantly breaking and leaking on multiple fronts. As nice as this SUV is, it is not worth the headache.. will not recommend.
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Constant Engine problems
Shenique, 06/04/2025
2019 Land Rover Range Rover Velar 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful
To Whom It May Concern, I am writing to formally express my ongoing concerns regarding a 2019 Range Rover Velar that I purchased on November 19, 2022, from Jaguar Land Rover Sacramento. Immediately after driving off the lot, I noticed the coolant warning light was on, and the central control screen—responsible for functions such as the AC and reverse camera—went completely black. I returned to the dealership the following week and informed them of both issues. They topped off the fluids, but I was not provided any documentation to confirm this service. The screen issue, however, persisted intermittently. On July 17, 2023, the coolant warning light reappeared, and the screen continued to go black. After inspection, the dealership claimed they found no issues with either the coolant system or the screen. The coolant light was cleared, and I was sent on my way. In February 2024, the coolant light came on again. This time, I insisted on a thorough diagnosis. They finally identified and repaired a coolant system issue under warranty. Now, as of June 4, 2025, I am once again experiencing the same coolant warning light and screen malfunction, along with new concerns. The dealership is now claiming there is an "inspection oil leak," although I’ve seen no oil stains or signs of leakage at home. My vehicle has only been in my possession for 2 years and 6 months, yet it has experienced recurring mechanical problems since day one. With my warranty expired, the dealership is now quoting me over $3,000 in repairs, primarily for issues I’ve been reporting since the initial purchase. I believe these are long-standing problems that were never properly resolved while under warranty. I am requesting assistance in resolving this matter, as I do not believe I should be financially responsible for repeat issues that were reported early on and insufficiently addressed
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To hot to trott
Looking good, 06/29/2023
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 2 people found this review helpful
The color the look n highway miles very good
Velar great car
John D, 02/28/2021
2019 Land Rover Range Rover Velar S 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 3 people found this review helpful
Found the car my wife had been wanting. great job of presenting car on your web site. Drove the100 miles to check it out. Bought the same. Dealership one of the largest in Vegas could have been more honest , up front but were not
Immaculate!
BelindaJ, 02/28/2023
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
0 of 3 people found this review helpful
Smooth!
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Flossy
Z, 09/12/2023
2019 Land Rover Range Rover Velar R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
0 of 4 people found this review helpful
Love all details