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Used 2019 Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A) Consumer Reviews

3.3 out of 5 stars
7 reviews

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5 out of 5 stars

Still great, 2019 is likely one of the best years

CaryTechie, Raleigh, NC, 04/01/2019
updated 04/07/2025
Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
58 of 61 people found this review helpful

Kia might not be the top of mind brand just yet, but do not overlook the Sorento. It's a 'just right' size, gets very competitive fuel economy. The SX-L is very luxurious inside with the nappa leather and attractive trim. The 'electronics' are easy to learn and actually seem way more intuitive than that of the 'other brands'. Very quiet and comfortable ride (the top of line Michelin tires on the SX-L help this a lot). I've had this for 15,000 miles now (first review was at 10k), including all day 12 hour trips, and comfort is excellent....matching my other near luxury Avalon. The 10yr. warranty seals the deal for me....I keep cars a long time. Just one caution....the 3rd row is a joke in just about ALL SUV's in this size range. For occasional use for childen only. I'm old now, so the 3rd row will be folded permanently in my Sorento. Most liked features: the adaptive cruise control, the stereo, and the LED headlights which are very bright and 'aim' around turns. Nav system is just so-so, and considering that they want $150 for a map update, this should be excellent...but it is NOT. POI finds are unreliable, and routing on local streets sometimes puzzling. Bluetooth phone system works great. An update from my first review....sometimes the transmission is a little slower to downshift than I'd like. Apparently this is a common complaint when you have so many gears (8 on this model). Second update....coming up to 2 years and 20,000 miles....still love the vehicle. Nothing has gone wrong...ie NO repairs needed. No regrets on the choice. Regarding the smart cruise control...Love it, can't imagine ever buying a car without it now. Makes driving so much easier AND Safer at the same time. 3rd Update....still loving it. Have not driven much due to covid restrictions keeping us home. One item of discontent was the NAV system. Guess what..Kia just revamped it...now offering FREE updates to map and the software....just do a 30 gig download to an SD card, mine took 6 hours on my slow internet. Then UPDATE in the car...that took about 30 minutes...and now I am MUCH happier with the nav system operation, and of course I have 3 years newer maps too. Nice job Kia. Update March 2021...coming close to 3 years of ownership. Covid caused very little driving in the past year, so I'm only up to 22,500 miles. Did have one failure...the left 'dynamic bending light' feature failed. Left light got stuck aimed far left of center. Despite initial hesitation from the dealer, they did replace at no cost to me. Good thing....you'll discover that parts cost a LOT. The entire headlight assembly, being LED and containing several 'aiming' servos....costs $1100!!! Plus labor. SO...technology is great, as long as it is working. Otherwise, it's still a great vehicle. This 2019 seems to be the 'sweet spot'....since they deleted some high end features on the 2020. Older models did not have all the safety technology that this one does. If you find a good used one...buy it. Has all the modern technology. Update 2021 October: now have 27,000 miles, and all is good...actually Better than ever. I had been complaining to the dealer about the transmission...slow downshifts, delays in response. Well...they now have a 'transmission logic update'...kind of a recall. They update the computer system, for free, during my last oil change, and Wow..it's like a different vehicle...all for the better. Snappy downshifts and it GOES. Now feels like the peppy V6 that is was supposed to be. I also sense it goes into a higher gear sooner, so I think the fuel economy has improved a bit too. So if yours is slow in shifting...ask about the recall....it think the number is SA387 (just going by memory). Overall...a very fine vehicle. Update April 2022.....still loving this vehicle. The previously mentioned Transmission code update made this a whole new and Better vehicle. With the improved shift points, I think I'm getting at least one, maybe 2 MPG better now. On casual country drives, the computer regularly reports 27 mpg for the outing (60 miles or so of sightseeing in the country). I think that's pretty good for this now powerful V6. If you want a Sorento...the 2019 model year is the one to look for. Update; Oct. 2022 still running great. Granted I only have 34,000 miles on it, due to reduced travel during covid, but it has been flawless....ie. nothing has broken. If you come across a used 2019...give it serious consideration. Our's is loaded with all the new electronic safety features, and thus it is current in features with the 2022's. A great vehicle for it's class. > Update Apr 2023. coming up on 5 years since purchase, but due to covid and now retirement, not that many miles....just 39,000. Vehicle has been flawless. NO repairs. I continue to love this vehicle. Gets decent milage too. Very comfortable even on 12 hour long haul days. HIGHLY recommend this model year and trim level...it has everything that has become common in the way of electronic safety assists...Kia was ahead of the times in that regard. Update Apr 2024. I am retired so not driving as much as most people, so just have 48,000 miles on it. It's a delight to drive, regularly gets >26mpg on highway driving. Everything works...except occasionally the 'dynamic bending lights' icon lights up indicating a system test failure. The lights work just fine, they just don't follow the 'aim' when steering around a turn. This happens maybe 60% of the time. Can't explain it, doesn't really matter so not doing anything about it...I don't need the 'bending' / aiming left/right feature since I don't drive much at night. Overall...a great vehicle. WOULD definitely buy again. Updated April 2025: being retired and last year we did not do our annual multistate trip, we only drove 6000 miles, to a total of 52,000 at this point. That's low compared to average...just to put things in context...but the car has been Flawless. Zero reason to go to the dealer. I do use Full Synthetic oll so only an oil change was needed. Great vehicle, runs and looks like New. If you are in the market for a mid size SUV, the 2019 Sorento should be one that you look at, especially if you prefer a V6 over a small 4 with or without turbo.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Worst Car I have Owned

Frank Kivler, Lakeland, FL, 06/24/2019
Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
70 of 78 people found this review helpful

I bought this car and loved it!! After 1000 miles, it started being jerky when starting out and slowing down. Brought it back to the dealer 5 times. The dealer had a "transmission expert" flown in from KIA. After 6 weeks I was emailed a poorly put together emailed from Kia corporate. It said that all 2019 Kia Sorentos with the new 8 speed tranny all exhibit this jerky operation and they would not fix it, buy it back or trade it for a different model. After consulting with a lawyer, I found that I would just trade it in for a different make car. Cost me a bunch of money. I hear there is a lawsuit being put together for this. I have never been so poorly treated by a car manufacturer. Never again!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Jerky transmission

Don Goolsby, Fort Myers, FL, 04/30/2019
Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
51 of 60 people found this review helpful

I have a KIA 2019 Sorrento XLS . I like the car fine except for the transmission. It does not shift smoothly. When acceleration from a low speed it is very jerky, almost like it is slipping. I had dealer look at and they said it was fine. I am not pleased with this aspect of my KIA.

Performance
3 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

Sorento review

JLyons, Granbury, TX, 09/29/2019
updated 03/30/2020
Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
9 of 12 people found this review helpful

Really a nice car. Good ride and very quiet. However, the transmission shifts very strange . Fells like surging or hunting for the right gear. Some times worse than others, but very bothersome .

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Really disappointing

Richard, Clermont, FL, 08/14/2019
Kia Sorento SX Limited 4dr SUV (3.3L 6cyl 8A)
21 of 34 people found this review helpful

Pros Fits 7 people and has a good backup camera and blind spot alarm. Apple car play is great. I like the trip odometer automatically resetting to zero each day. Cons There are serious problems with the transmission or engine misfire, especially when trying to drive at 25-30 mph, as is stutters back and forth. Stuttering is also very notable when accelerating. Usually skips a half second between shifts on acceleration onto the highway. Seats, at least as equipped, are uncomfortable for drives of more than 30 minutes or so, as the back support is fixed, and can't move down to the lumbar. Passenger seat is manual with no height adjustment, so my wife complains she can't see out the windshield. As driver, my left knee hits the steering column and my right one hits the dash at the AC control panel. A telescopic wheel would make a big difference. Very large blind spot created by left "A" pillar. My wife complains that the front doors are two heavy, and usually asks for help to open them. Annoyingly loud turn signals at stop lights and high road noise at highway speeds. When third row of seats are up, there is very limited luggage space (4 children's boogie boards and a bag of towels - beach chairs had to stay home).

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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