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Used 2004 Jeep Grand Cherokee Consumer Reviews

4.6 out of 5 stars
481 reviews

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5 out of 5 stars

482,803 km ( 300,000 miles) and still going strong

Rotorhead, 07/26/2017
updated 01/29/2018
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
66 of 67 people found this review helpful

I purchased this Grand Cherokee Overland, new, in 2004. This is the third Grand Cherokee (WJ) and my first Overland. First of all, after spending the first 12 years in the USA, I exported my Jeep to Costa Rica. I converted the instrument cluster to metric per import requirements which is why the title wording. The Jeep had 262,000 miles at export and has had it's typical share of maintenance and repair items. Mileage is now over 300,000 with the original engine and transmission. The Jeep does have some modifications. Some for performance, some for mileage and some just for looks. I added a suspension lift to clear larger tires. Jeep Grand Cherokee Overland’s have a different axle gear ratio. This is for performance but fuel mileage suffers on the highway. By adding 31” tall tires I gained 1-2 MPH just by slowing the engine RPM’s Of course I needed to adjust the speedometer with a “tuner”, but also changed the fuel required to regular gas and better performance for highway driving. Mileage, on the interstate with moderate hills and mountains always averages 22-23 MPG. This is staying at the speed limit and easy acceleration. The addition of a cold air intake bumps the mileage up another notch too. I have always used Mobile 1 synthetic oil and a premium oil filter. Change intervals are 10,000 miles. Every three years I flush ALL fluids…brake, transmission, cooling, transfer case and differentials. Not all is perfect. I needed to rebuild my front differential due to excessive bearing wear. I replaced the front hubs and drive shafts at the same time since they were already out of the Jeep. Brakes are indeed a weak point on these Jeeps. The factory brakes didn’t seem to last long before warping became an issue. I replaced them with PowerStop brand and they lasted about 100k miles. I have accomplished this procedure three times now with the same predicted mileage…100k per set. The interior leather is not of the highest quality and the center arm rest needs to be recovered in synthetic leather. All in all, the Jeep performs very well, even in the tough third world environment. Like a contributor before stated…”take care of the Jeep and it’ll take care of you” Sound words of advice.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

Extended Warrenty Was a Waste of Money

dylan, 10/14/2009
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
59 of 60 people found this review helpful

I bought my 04 G.C. in 07 with about 63k on it. I now have just over 100k on it and haven't had a problem that I would consider to be beyond routine maintenance. Don't let all these people scare you talking about the window regulators going bad, it is a problem but not a big deal. I had 1 go it cost me $90 and put it in myself in 30 min. What do you want- stuff will go bad on any car. The 6 cyl. is a bit sluggish when pulling a trailer but I doubt any other 6 cylinder in the same class could fair much better with 3000 lbs. behind it. You look at 90% of the complaints on here and there just a bunch of people that expect a vehicle to never have a problem. I would recommend a jeep to anyone.

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4.5 out of 5 stars

2004 Rocky Mountain Edition Grand Cherokee

vatowerman, 08/27/2011
2004 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
121 of 126 people found this review helpful

I purchased my Rocky Mountain Edition as a dealer demo. Fully loaded with all options except the navigation system. It is a Jeep - meaning that it has its quirks and faults. That being said; I wouldn't own anything else. I use this vehicle for my job which is building cell towers in extremely remote and rural areas such as mountain top sites. This Grand Cherokee has never left me stranded and no major problems. But keep in mind that a Jeep does need constant maintenance and care. It is not a Honda or a Toyota that you can abuse and not have any consequences. Flush the tranny every 30k, flush the cooling system every 30k, change out the differential and transfer case fluids every 40k.

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3.88 out of 5 stars

Good SUV!

beekmanta1, 11/17/2012
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
62 of 64 people found this review helpful

I have owned my 2004 since 2006. Bought with 85k miles and now have over 172k miles. Only minor repairs during life of vehicle so far. Very comfortable, performance lacking big time but isn't a V8, MPG awful! Probably get 12-14 MPG on average. Most get is 18MPG hwy but with very conservative driving. Only major repairs is a transmission solenoid about 450 at 160k miles, fuel pump at 90k miles (ran the gas too low for a long period of time my own fault). Other than that change all fluids when your supposed to and has been a good reliable vehicle for me.

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5 out of 5 stars

Very reliable and well built Vehicle.

Chris, 02/17/2016
updated 08/24/2016
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
67 of 70 people found this review helpful

I was a foreign car technician for almost 20yrs, and have found this vehicle to be very well built. I purchased it as a Certified Used with 18K and now have only 135K on the Odometer. The vehicle has received more than the required maintenance, by cutting required fluid changes in half. I do mostly Hwy driving, and get 60K out of average M&S tires. Have only had to replace the Crank Position Sensor @ 110K, and all coolant hoses @120K service, other than normal wear items. This Vehicle has a timeless exterior, functional clean and comfortable interior. The ride is harsher than others in its class do to the solid axles F&R ( one of the main reasons I purchased it). The other being the Dinasaur inline 6 cyldr all cast iron, pushrod engine. This easy to work on , smooth running engine defies "Murphys Law" - If its hard to get to - it will break! I would recommend using high quality motor oil or adding a Zinc additive to it , do to the flat tappet design of the lifters in the engine, and the reduction of Zinc in modern oils due to environmental concerns. Fuel economy is the only negative , I average 17 mpg @ 75% highway.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Jeep Grand Cherokee

Alfonso G, 05/24/2017
updated 12/02/2019
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
20 of 20 people found this review helpful

When I purchased my 2004 Jeep Grand Cherokee it had low miles 40,000. I have hit 310,000 miles on it. All I can say is nothing but good things. I routinely have done the required maintenance on it, and up until last year 2018 I had to replace the belt, radiator, water pump, plugs, power steering reservoir, shocks. This things went well beyond their life expectancy. If I can get another 280k miles without having to replace anything on it would be golden. I use this SUV as a daily driver and for work. It's never left me stranded and I still can't believe how good of car it's been for me and my family. Everything on my Jeep is still original stock as from the dealer, the paint is beginning to flake off besides that I love this car. The power it still has is amazing I can perform or out perform any new car or SUV climbing steep uphills or riding in the snow using the Select Track option. Overall it's a well built SUV.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

My 2004 2 wheel drive

buck1sailer, 05/03/2013
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
19 of 19 people found this review helpful

I purchased my Grand Cherokee Laredo from a local used car place with 145,681 miles on it. The vehicle now has 210,450 miles on it. I still average near 21 mpg's on the highway with it. The inline 6 is a very durable motor, the only items I've replaced on it was at 175,265 a water pump, tires normal wear, brakes, and all push rods for lift gate, hood, and back glass. The cooling fan went out a few miles back going to replace it soon. Great vehicle. I get 17.5 mpg's in the city.

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5 out of 5 stars

Tough and Luxurious

motordude, 05/28/2008
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
17 of 17 people found this review helpful

This is the fifth Jeep I have owned and my most favorite. This is the perfect sized SUV. I like this Jeep much better than the 2005 and newer models. The new models have horrible interior materials unlike the 99-04 and the biggest faux pas is that they no longer have that indescribable "Jeep" ride and feel. The 99-04 models have ergonomics that are perfect. Every related function grouped together. All light functions are on the stalk, unlike Toyota for example. Same goes for both front and rear wiper controls; 1 stalk. The heat and air controls are a model of simplicity. 3 round knobs that operate with precision. The best feature is the design and comfort of the leather heated seats

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3.38 out of 5 stars

Door harness quality!!!

bobberg1, 02/13/2013
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
13 of 13 people found this review helpful

Door harness done three times. Once @ 35,000 miles (warranty), at 70,000 miles ( They covered it although I didn't have a extended warranty ) and again at 117,000. I had to pay for this one at $780. Had ten problems resolved under the warranty within 36000 miles, including replacement of alumium wheels,rear seals as mentioned in various reviews and tape deck. Went through three sets of Goodyear original equipment tires in 75,000 miles, despite having the alienment done every 6000 miles. I love the car for the ride but the cost of maintaining leaves much to be desired.

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4 out of 5 stars

Take care of it, and it will take care of you.

Deana Rhodes, 06/29/2016
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
27 of 29 people found this review helpful

Overall: If I've been good to my GC so it's lasted me a long time; going on year four. Only reason I wouldn't drive a GC is if I decided to downsize or upgrade to a different vehicle type. Good things: The engine is very strong – everything else on it will fall apart before its 4.0L straight-six does. I change the oil myself, moper filter only, every 3,500 miles. I have never had to fix anything on the interior (e.g. seats, dash buttons). Aftermarket parts are cheap for the value, so fixing things never costs and arm and a leg. For the whole time I've owned it, it's only needed to "major" jobs completed. The 4x4 is one of the most reliable systems I've owned. Only had two recalls served, and both affected at least a half million other vehicles across makes and models (not just a Jeep problem). The service depts. I've been to are helpful; I'm very blunt with the associates, which makes them honest with me. Bad things: I watch my gas level drain when I drive it – hurts the wallet when I'm traveling far. I swapped out the trans at 195k miles (most truck trans last longer, so get a truck if you want trans and engine reliability). Chrysler went cheap on the electrical harnesses in the doors and the wires in the door jams, so the windows and doors may stop working. The OEM headlights point low to the ground, so night visibility is very limited. And the headlamp assemblies fog over, so get aftermarket ones. The body rusts too easily (mine has the notorious rust spot above the back passenger wheel well) and that shouldn't happen to almost every GC, but it does.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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