Used 2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews
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DO NOT BUY THIS CAR
Note: 3.2 V6 After my initial sparkling review of this car, a new transmission had to be put in at 44k miles. Need I say more? Traded it in at 46k for a 2013 BMW 535xi because quite frankly my confidence in it was shot. Lost about $4000. Thanks FCA!!!! 🙄
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Trailhawk 6cyl loaded
I traded my Subaru 3.6R wagon after it blew a head gasket after 60,000mi. I decided to try the new Cherokee and I was not disapointed. I can say I've had Chevys, Subarus, Hondas and Nissans and this is the first vehicle I can honestly say I can't find anything I dont' like about it. The performance and comfort are amazing and I love the front to back sunroof. Off road handling is Jeep Trail Rated and does not disapoint. Love my Hawk!
- Trailhawk 4dr SUVMSRP: $8,49917 mi away
- Limited 4dr SUVMSRP: $6,80020 mi away
- Latitude 4dr SUVMSRP: $8,3496 mi away
basically a nice car but some maddening quirks
First, I have the Trailhawk with the Pentastar V6--this site won't let me enter that model--not the 4 cylinder. I like the car so far; it drives and handles well, I get up to 30 mpg on the highway (but much less than 20 mpg in the city), the visibility is fine except for the very thick front window posts, and the safety features are fine. The backup camera has the best implementation of any backup camera I have seen. It seems very capable offroad, but I dislike that you can only choose among different 4WD programs instead of choosing how you want the 4WD to work myself. But it has some weird quirks that are really irritating, and the lack of cargo space--a victim of its exterior design--is a bit bothersome. The ground clearance is inadequate but it's competitors are worse--or at least not better. Now i've owned the vehicle for 20 months or so and still like it a lot but all the quirks mentioned above do bother me a bit. Also the emergency flasher button is placed so that whenever you use the UConnect touch screen you accidentally activate it. And to open the gas cap you have to open the door and get out of the car to see and press the button. But still I am pleased with the vehicle and enjoy driving it. Now it's three years, and really I don't have anything to add. All the good is still good, the cargo space and ground clearance still are inadequate (interesting that the newly redesigned Jeep Compass, supposedly smaller, has more cargo volume, but a smaller gas tank, which is a deal breaker for me). The update from UConnect was a disaster. All my saved items--radio stations, waypoints, etc.--were deleted; the car wouldn't even run at first after the update, and the guidance voice for the nav system went from being crisp and clear to much less understandable, I suspect in the interests of "feminizing" or even "humanizing" the voice. Bad, bad, bad,
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16 Months of Fun and Comfort and then DISASTER
With nearly 40,000 miles on the clock and a wide range of road experiences behind us now, we LOVE this car! Our jeep turns heads with its great looks and fits into any parking lot next to Mercedes or Lexus models. However, the knowing looks of other owners betrays that they are aware our Jeep is much more capable. The all wheel drive system seems seamless as we negotiate icy, twisty roads, deep sand or even deep snow. We continue to rack up carefree miles and truly enjoy our ownership experience. The few times we have needed Jeep support it has been there in first class style. We look forward to many more years of this love affair exploring the country. Well, that was then.UPDATE: We have since had the unhappy experience of tens of thousands of other owners who have had the complete transmission fail leave them stranded in dangerous spots. This happened to us a total of 5 times! We knew we were in real trouble when the Arbitrator was in the dealership trying to resolve the dispute with other owners on our last 2 visits to the service department. And I must say we felt lucky in our dealership experience; at least they were open and honest about the issue and as helpful as they could be. I have read and heard numerous reports of others being nearly completely abandoned by their dealer, who just took a hard line "tough s*%t" attitude with them. But, Jeep controls the repair process and it is long, tedious and will repeatedly put you in harms way. The last time we got stuck with a dead transmission was in the middle of a busy highway. Very Very scary situation. The transmission fail issue on this car HAS NOT BEEN FIXED. Many many people have opted for full trans replacement, but I have not heard a single one have confidence that this was truly a long term fix. More like they are just waiting for the new trans to start having the same fail. Face it, you buy a Jeep brand product in the expectation of at least occasionally taking it to a remote location. Otherwise you would settle for a different brand. With the prospect of complete transmission failure this becomes a serious risk if you are 50 or 100 miles from nearest help. Not acceptable. We wound up having to trade this in on a lightly used Grand Cherokee Overland. This was not an ideal solution by any means, but got us out of this dangerous vehicle in the best way we could.
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Trailhawk is Amazing
Bought one of the first Trailhawks that came to Southern California, after harassing the plethora of jeep dealerships on a daily basis and even insisting on a deposit which they couldn't do due to the many delays that plagued the cherokee in the beginning to middle of last year 2013, Shaver Jeep in Thousand Oaks came through in November. It's now March and couldn't be happier. I didn't want the pricier Tech option, but I couldn't wait anymore, so I got the top of the Line Fully loaded V6 with every option available, sticker was around 41,900. Own a cabin in the mountains also, so it does come in handy