Used 2020 INFINITI QX80 Consumer Reviews
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We have a limited number of reviews for the 2020 QX80, so we've included reviews for other years of the QX80 since its last redesign.
Q80 horrible seats
Kim, 04/25/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
9 of 16 people found this review helpful
Never been in a vehicle with such painful seats before, this luxury suv has hard painful seats. If comfort is a must for you while traveling don't buy this car.
Stalling
Dimples , 11/04/2021
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
6 of 11 people found this review helpful
Car loses power while driving for a few second and starts again…I’m getting afraid to drive my own car
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2020 INFINITI QX80 for sale near you
3 of 7 listings
- LUXE 4dr SUVMSRP: $29,9008 mi away
- LUXE 4dr SUVMSRP: $22,39579 mi away
- LIMITED 4dr SUVMSRP: $38,991In-stock online
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very disappointed - reliability is not good.
Tom Baudhuin, 03/26/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
5 of 11 people found this review helpful
I owned three Nissan Armadas and liked them. My wife got an Infiniti 60 and was happy. I thought I would step up with a little nicer finish. What a mistake. the 2018 Infiniti QX80 has had several problems. For example, while driving down the road a piece of windshield trim starts flapping on the side of the car. When I talk to Infiniti they responded "it might be under warranty, but I need to drive it 1 1/2 to inspect and possibly order the trim. Then bring it back to fix. The car is less then a year old. They don't allow Nissan dealers to work on the vehicle. I understand the distance issue is my problem, but I have had three issues and have given up on even considering a warranty repair. Very disappointing and I will not be buying Infiniti in the future. I will say the Armadas were great vehicles.
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Infiniti missed some obvious festures
Gretchen, 04/29/2019
2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
4 of 9 people found this review helpful
This is an enormous SUV, but the front seat is so short that it stops 8-10” from my knees. I’m a tall female, and without thigh support it doesn’t take long for hips, knees and back to ache. The other issue is the lumbar support, it’s so low that it actually cups your back rather than supporting the lumbar arch. What a shame. It’s hard to enjoy the smooth ride of this car when everything aches. I wish we had bought the Tahoe or Yukon.
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Very dissatisfied with this SUV.
Kim, 01/30/2021
updated 02/01/2024
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 5 people found this review helpful
I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.