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Used 2020 INFINITI QX80 Consumer Reviews

3.4 out of 5 stars
32 reviews

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We have a limited number of reviews for the 2020 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
2 out of 5 stars

Faulty sensors

Picklla, 11/17/2020
2020 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
40 of 45 people found this review helpful

I’ve enjoyed my new QX80 for three years until my sensors started buzzing for no apparent reason. Although, the car is under warranty, Infiniti will not cover the cost to replace three sensors which have paint chipping from usual wear and tear from driving, thus setting off the sensor. $1500 to replace three. Doesn’t it seem that a three year old car sensors on a front bumper should be able to withstand normal abrasion from driving? I’ve never had issues with other manufacturers sensors and I’m appalled this is happening three years in.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Retired in style

P C F, 08/20/2018
updated 02/27/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
17 of 19 people found this review helpful

I have owned a QX 4,56 and now 2018 QX80. I love it. I get 18 mph on the road. Visability and safety are great deal of comfort. I do not use the back up mirror. Being retired, I do alot of traveling mainly up and down the east coast and through the mountains of the Carolinas, Virginia, Pa and New England. It has never let me down. I trade every 40,000 miles. My only wish is they have a reduced inventory to choose from and very little info as to when new models are available. Add three more inches to the front seats.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Loving the Infiniti QX80

shannon, 02/25/2020
updated 08/27/2020
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
20 of 23 people found this review helpful

One month into purchasing the Infiniti I have no problems other than my gas mileage. The tank seems smaller(more frequent fill ups) than my previous MB GL450. The visibility is superior and no complaints for space in the cabin. All of the controls are very user friendly and easy to navigate. I'm definitely looking forward to establishing reliability in the years to come.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luxury

Hartley Winter, 09/18/2020
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
11 of 12 people found this review helpful

I feel my Infiniti QX80 is a luxury vehicle!!! I’m driving around 3 children all day in it, and I feel safe and secure. This is my second one and I only am on my second one because I traded my other one in for a newer model. I had zero problems with the other one after owning it for 3 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Increased Luxury over Usability

TAINS, 03/19/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
28 of 37 people found this review helpful

If you need a large vehicle to just move people or tow something this is a great stylish comfortable vehicle but if you are a weekender who heads to the cabin with all their gear and family it may not be what you need. My previous vehicle was a 2008 QX56 that was one of the best vehicles I've owned, no issues, problems or complaints. Plenty of comfort, storage, versatility and usability so most of what I am doing here is comparing back to that vehicle. What you loose with the QX80 is the larger storage area's in and around the cabin. You loose rear storage cu. ft., you loose the ability to easily remove the 2nd row center council for pet beds or to put long items in through the rear. Why do these vehicle makers think that it's ok to not have completely flat fold down rear seats, your storage in back is now at an angle compared to old QX56. Infiniti also reduced the hideaway storage in the back where you put your trailer hitch when not in use. Do they not understand that you also need to put other things back there like straps and such? They also remove the side storage compartment in the back as well that was nice to hide things in when you stopped someplace and did not want someone to see it, like your wife's purse. Stupid things Infiniti did was things like putting the heated steering wheel button low and down to the left so it's hard to get at and see. Rear entertainment that has two headrest mounted screens only has one HDMI input in the back so the kids can only watch one thing at a time from their phones or other peripherals. Why did they change the volume button to be different then the source button on the steering wheel, you can find the source button without looking but finding the flat volume button is harder; what one do you use more? They put this over sized knob for switching into 4wd down by the shifter but make you have to reach to the control knob for the menu system on the dash; which one do you think you use more here? Removing the trailer hitch cover is overly complicated and needs to be re-engineered. Performance is great, power is substantial, fit and finish is great, shifting is not as smooth as I think it should be but it's ok and is something to get used to. Getting in and out is not as easy as the old QX56, seat adjustments is not as good I think and mirrors are smaller in some ways that make things tougher when backing up trailers.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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