Used 2019 INFINITI QX80 Consumer Reviews
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We have a limited number of reviews for the 2019 QX80, so we've included reviews for other years of the QX80 since its last redesign.
Love MY QX80
Walter from Stockbridge, 11/01/2018
updated 11/04/2019
2017 INFINITI QX80 Signature 4dr SUV 4WD (5.6L 8cyl 7A)
31 of 32 people found this review helpful
Owned my QX80 Signature Series for over a year, and still love it. It handles excellent on dry roads, and in the rain, and high winds. It has the comfort that is needed for trips. It has the power to continue to perform when loaded with passengers. And a cargo trailer.
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My 5th INFINITI
JTitan, 04/21/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
41 of 44 people found this review helpful
This is my fifth INFINITI product, I had have many of their smaller cars and suvs in the past and was very happy. I decided to get something bigger for family use to travel comfortably. The ride quality and interior are excellent, safety systems work great! Reliability keeps me coming back to the brand as all of my INFINITI products have been flawless! This is a very comfortable long distance cruiser, the rear seat entertainment is easy to use and the heated/cooled seats work quick. Leather quality is good and is resistant to discoloring (I have the wheat colored quilted leather). Overall the only knock is the technology is badly outdated but still does the basics. Gas mileage is predictable for a large naturally aspirated V8, the sound it makes is great and has strong, smooth acceleration! Overall I would buy again as this is an excellent luxury family do everything proper (truck based) suv!
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2019 INFINITI QX80 for sale near you
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Best Full Size Luxury SUV......
Avid Driver, 09/12/2018
2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
22 of 23 people found this review helpful
The QX 80 by far is the best luxury SUV out there. The power, the gas mileage the comfort, safety and off course the ride. It is the absolutely the best value for its money. the gas mileage in the city is 16 and in the highway is 19-20......(Recently took it to Florida from Texas). You know what else is best about this luxury SUV, it takes regular gas and don't have pounce on the premium gas (recommended though for optimum performance). Towing is amazing also and even though it comes with RWD, it has snow and tow mode. Leather and quality are great.
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Exactly what we needed.
scott, 03/01/2019
2017 INFINITI QX80 Signature 4dr SUV (5.6L 8cyl 7A)
18 of 19 people found this review helpful
We wanted to upgrade one of our Acura MDX's to something more spacious. We purchased our 2017 QX80 in 2017 and I have been driving over a year. It's been great so far. My wife and I were really surprised about the maneuverability compared with our MDX. It's a big vehicle but is quite responsive and does not drive like a truck. The cabin is quiet and comfortable. My wife thought it was big at first but after driving a couple of times she is perfectly comfortable with the larger size. The QX80 responds more like a mid-size SUV. It fits in our garage fine and accommodates 6 comfortably. Access to the third row seating is excellent as the 2nd row seats allow for easy access. Now that my wife is working from home more frequently (with me), she is now prefers driving our QX80. As do I... Our daughter will get the MDX soon and I suspect we might need another QX80. It's our first Infiniti and I can say it will not be our last. I have found it to be a solid vehicle and have been extremely impressed with the Infiniti Dealership. We have had absolutely no problems with it. The storage space is excellent with the third row down and provides the additional space we needed. I am happy with the Bose sound system and although the MP3 USB utilization is a bit outdated with old FAT table limitations. It works fine if you structure the music library accordingly. We did not want the full entertainment system package so I cannot comment about that. I was able to get the front to play AVI but it requires some tech know-how for the video formatting. I find my IPad with streaming more efficient anyway. Really the only downside is the gas consumption compared to our previous MDX although I doubt it's worse than any other V8 in it's class. I get about 12.5-13.5mpg around town. It does much better on the highway but I rarely need to drive long distances anymore. We love it!
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It's true, best for the money
Bob M., 02/19/2018
updated 08/21/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
39 of 43 people found this review helpful
I've owned a 2015 qx80,a 2016 qx80 and just took delivery of a 2018. This is by far this sharpest looking , best value luxury suv. Drive one and you will be impressed by the interior, every surface is soft to the touch with nicely stitched leather. It is rated as the quietest suv on the market and drives and rides like a dream even with the 22"wheels. Just before this purchase I shopped the competitors and yes the Benz is small and overpriced, GMs, Yukon and Escalade are just not as soft and comfortable as the qx80 and too much plastic for this price point. Didn't actually look at the Navagator except online, it's also too pricey.Engine and transmission of the qx80 nicely compliment one another and performance power is more than adequate for a 3 ton suv. Got nearly every option except the Deluxe Technology package. Go check one out.
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QX number 2
Murray, 02/04/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
47 of 53 people found this review helpful
Its is my seconf QX since the updated body. I had a 2011 QX56 (Vin 1499). In case you didn't know, The first 1500 of these had bad timing chain tensioners and oiling issues. Mine started to rattle at about 83000 miles. Infiniti was VERY good to me and offered me a nice trade as well as a very nice price to move into my 2016 QX80. There isn't much difference over the years with these. Only the seat stitching was different. Both had the Technology and Theatre packages.Don't waste your money on the Theater package. Its difficult to use and I never used the one in my 2016. The headphones are still in the original plastic wrap! Other than the bad engine in the 56, both have been mechanically flawless. Tires every 36000 ,iles, Brakes (which are VERY good BTW) at about 60000 miles. They are huge, quiet and comfortable. Plenty of room for whatever you may need to put inside. They do drink lots of fuel. Mine averaged about 9 mpg in the city but I got as much as 23 mpg on long trips. These are no sports cars. The lean in turns, are heavy and 400hp is just enough. The only thing I didn't like about them is the transmission. The shift points are just all wrong. I assume its programmed to shift where it does to save fuel, But it just feels wrong.Down shifting itself on the highway with the cruise on is crazy! 7th to 3rd going up a hill is a bit much. For the price I'd like to see them do better with the leather coloring. Mine in sand or wheat or whatever they want to call it this year, wore off of the steering wheel fairly early in its life. The gold piping on the seats also comes off pretty quickly though I will say, its not noticeable unless you really look at it and know what you are looking for. While the paint seems to look pretty good, it is fairly soft. Not as soft as Audi, but its soft. Water spots are deep and take some serious detailing to remove on the black paint. I didn't notice it as much on the dark current QX56 though. Depreciation is pretty rough on these. $90k sticker and 3.5 years later its only worth about $32k. Not great in my book. It had been updated significantly since 2016 though. I personally don't like the look of the new ones.
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Drive it love it QX80 SOLD
Andy hales, 01/15/2019
updated 07/22/2024
2017 INFINITI QX80 Signature 4dr SUV (5.6L 8cyl 7A)
14 of 15 people found this review helpful
Great drive good economy for its size only let down is that it’s not overly good for carrying cargo. Tows very well and everybody in the family loves it.
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Great SUV if can overlook a few small things
Ken Smith, 09/14/2017
2017 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
29 of 33 people found this review helpful
Top priorities for this purchase were safety, luxury and value. The QX80 delivers in all these areas. Great ride and comfort, top of the line safety features and a big luxurious package. Only small things I can pick out include a hard time getting the SUV in gear from park, maintenance light already popped on after 2 weeks ( I though this brand was more reliable than it's turning out to be) and the fuel economy is worse than I thought. That said I'm very pleased with the purchase and I'm happy knowing my family is in big safe SUV.
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Retired in style
P C F, 08/20/2018
updated 02/27/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
17 of 19 people found this review helpful
I have owned a QX 4,56 and now 2018 QX80. I love it. I get 18 mph on the road. Visability and safety are great deal of comfort. I do not use the back up mirror. Being retired, I do alot of traveling mainly up and down the east coast and through the mountains of the Carolinas, Virginia, Pa and New England. It has never let me down. I trade every 40,000 miles. My only wish is they have a reduced inventory to choose from and very little info as to when new models are available. Add three more inches to the front seats.
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Yes, indeed, king of the road
Marvin, 10/14/2019
updated 04/20/2020
2017 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 11 people found this review helpful
My every day entertainment palace. A pleasure to own; really easy driving; great visability; envious admiration everywhere; and to me, most important: 3 tons of safety insurance. Its height and weight is the best insurance on the road. The fuel costs are really just safety insurance premiums. I want my wife, young ones and me as safe as can be when one the road. P. S.: it is made in Japan: great work ethic makes for superior factory product. Now own the vehicle for 2 1/2 yeays. Still a floating palace. As other vehiles become smaller this owns seems to grow in stature. Not a problem.
Inferior quality
Normanclifton , 10/07/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
32 of 43 people found this review helpful
When starts to pullout of garage in am motor revs up before pulling out !! ! dealer says that is standard for this car !!!!!!! When turning the steering wheel either way you feel it shudder when turning!!!! Dealer says the tire tread is causing that and they don’t warranty tires !!!!!!! Car has 2200miles on it !!!!! And last the rear axle Assy. Started to howl and they say they can’t tell where the noise is coming from and won’t repair any of these issues. No wonder their sales are down 50%
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Increased Luxury over Usability
TAINS, 03/19/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
28 of 38 people found this review helpful
If you need a large vehicle to just move people or tow something this is a great stylish comfortable vehicle but if you are a weekender who heads to the cabin with all their gear and family it may not be what you need. My previous vehicle was a 2008 QX56 that was one of the best vehicles I've owned, no issues, problems or complaints. Plenty of comfort, storage, versatility and usability so most of what I am doing here is comparing back to that vehicle. What you loose with the QX80 is the larger storage area's in and around the cabin. You loose rear storage cu. ft., you loose the ability to easily remove the 2nd row center council for pet beds or to put long items in through the rear. Why do these vehicle makers think that it's ok to not have completely flat fold down rear seats, your storage in back is now at an angle compared to old QX56. Infiniti also reduced the hideaway storage in the back where you put your trailer hitch when not in use. Do they not understand that you also need to put other things back there like straps and such? They also remove the side storage compartment in the back as well that was nice to hide things in when you stopped someplace and did not want someone to see it, like your wife's purse. Stupid things Infiniti did was things like putting the heated steering wheel button low and down to the left so it's hard to get at and see. Rear entertainment that has two headrest mounted screens only has one HDMI input in the back so the kids can only watch one thing at a time from their phones or other peripherals. Why did they change the volume button to be different then the source button on the steering wheel, you can find the source button without looking but finding the flat volume button is harder; what one do you use more? They put this over sized knob for switching into 4wd down by the shifter but make you have to reach to the control knob for the menu system on the dash; which one do you think you use more here? Removing the trailer hitch cover is overly complicated and needs to be re-engineered. Performance is great, power is substantial, fit and finish is great, shifting is not as smooth as I think it should be but it's ok and is something to get used to. Getting in and out is not as easy as the old QX56, seat adjustments is not as good I think and mirrors are smaller in some ways that make things tougher when backing up trailers.
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Very dissatisfied with this SUV.
Kim, 01/30/2021
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
20 of 27 people found this review helpful
I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.
Cruise Control anomalies
zeph, 09/19/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
14 of 19 people found this review helpful
We have owned this vehicle for 5 months now due to Covid only driven about 5000 miles. We have noticed that issue with the cruise control as described by others here. You'll be cruising at -say- 70 mph and the engine is just purring along at under 2000RPM. Then there is a slight incline in the road, and the gearbox kicks down two gears, the engine revs up to over 5000RPM! Only when the incline has passed will it return to normal. This is very odd and disconcerting, and the mechanic at the dealer felt the same. However, they were issued a directive by Infiniti stating : "This is normal operating characteristic of the vehicle that has been reported in multiple cases. No further diagnosis should be performed." So that's that, I guess. Otherwise it is a fine truck, if you can live with the size and fuel economy. The only other niggle I have is that the fuel gauge will indicate empty and when you fill up it takes just 20 gallons. Spec sheet says the size of the fuel tank is 26, so it signals empty with 6 gallons left in the tank.
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Shifting problems
George, 06/20/2021
2017 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
5 of 6 people found this review helpful
Our QX 80 is a beautiful and comfortable car. We just passed 100k miles and it looks almost new. We have maintained and cared for this vehicle in a responsible way. So when the dealer service shop diagnosed our erratic transmission behavior as a faulty torque converter I was very disappointed. I have had many cars over my 71 years but this is my first experience with a torque converter failure. I thought those things were bulletproof.
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Excellent vehicle
RWA, 07/03/2020
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
3 of 3 people found this review helpful
The drive is superior, all the functions work very well. I have a limited trim and it looks very nice on the road. I will replace wit the same brand later once more technology is available.
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Can’t get comfortable on short flat seat
Gretchen, 05/04/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 15 people found this review helpful
This is a beautiful car, but it should be more comfortable. The front seat is so short, there’s no thigh support. I’m a tall female, and have been fighting knee issues since taking over driving duties of this car. The seat sits high like a bus, and my knee and thighs are always under pressure. Moreover, the break pedal is 2.5” higher and 3” away from the accelerator, so I’m constantly moving my right leg, and twisting the knee and ankle to access the pedals. I’ve built up the floor of the vehicle by placing two towels under the floor mat, which is a modest improvement. Am looking at getting the break pedal adjusted. I’ve owned over a dozen cars, and never once thought about the pedal placement. The lumbar support is so low on my back, it actually causes the spine to curl rather than extend. I use a third towel for lumber, which doesn’t feel very luxurious. Driving this car in town is a chore,not a pleasure. Too bad, it’s a pretty beast with a nice engine. I prefer experiencing Infiniti as the passenger.
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Rough around the edges
Travis, 07/25/2021
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 10 people found this review helpful
We bought one of these new. Nice looking car and nice interior. Great in snow and easy to drive at high speed for the size. However, after owning the car for two years we traded it in. There are some design features in this car that make you scratch your head. Here's a list: 1. Cruise control is absolute garbage. You hit a slight incline and the thing downshifts and redlines immediately. It's a joke. 2. The seats are very slightly pitched forward and very uncomfortable after about an hour. You cannot nestle in to these seats and get comfortable. 3. Why are the third row power seats so slow to move up and down? And there is no stop point to indicate they have been reclined back to a normal sitting position. 4. There is some sort of known issue on these that prevents the battery from fully charging. So in the case of a lot of quick trips, at times the battery won't be charged enough to start the car Our brand new car left my wife stranded on several occasions. 5. The door panels are made out if very thin metal. Ding and nick very easily.
New 2018 qx80 review
ASI new, 02/22/2018
updated 09/04/2018
2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
23 of 40 people found this review helpful
My review is negative because of the car quality not the overall company because I had a great experience with the local dealer here. I'm very disappointed with the QX80 2018: Quality of the backup camera and the 360 degrees cameras, this is by far the worst quality of cameras in the car market! It looks like a camera from 10 years ago. The car also love gas too much, I'm averaging 11 miles in the city and 13.5 in the highway, I had big engine cars all my life and this car is the worst in that department. You would expect when you pay over 75k for a car with normal backup camera, that's my biggest complaint with the car!!! At night you can’t even see anything
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Great car
Llama Swaberr, 05/22/2020
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 2 people found this review helpful
Better than any other suv
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Much better
Twin, 06/15/2021
updated 06/21/2022
2017 INFINITI QX80 Limited 4dr SUV 4WD (5.6L 8cyl 7A)
3 of 4 people found this review helpful
After getting the dealer to make the major repairs needed for my vehicle, I’m please with the vehicle. I’ve had it for about a year now and so far it’s done well. I will be taking it out on the highway this summer so we’ll see how it goes.
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Stalling
Dimples , 11/04/2021
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
6 of 11 people found this review helpful
Car loses power while driving for a few second and starts again…I’m getting afraid to drive my own car
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QX80 INFINITH
DP, 07/02/2019
updated 01/04/2021
2017 INFINITI QX80 Signature 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 16 people found this review helpful
It is a nice looking vehicle in and out. Took alot of investigating finaally after several service appts and more costs some of the roughness improved. Love the vehicle.
very disappointed - reliability is not good.
Tom Baudhuin, 03/26/2019
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
5 of 11 people found this review helpful
I owned three Nissan Armadas and liked them. My wife got an Infiniti 60 and was happy. I thought I would step up with a little nicer finish. What a mistake. the 2018 Infiniti QX80 has had several problems. For example, while driving down the road a piece of windshield trim starts flapping on the side of the car. When I talk to Infiniti they responded "it might be under warranty, but I need to drive it 1 1/2 to inspect and possibly order the trim. Then bring it back to fix. The car is less then a year old. They don't allow Nissan dealers to work on the vehicle. I understand the distance issue is my problem, but I have had three issues and have given up on even considering a warranty repair. Very disappointing and I will not be buying Infiniti in the future. I will say the Armadas were great vehicles.
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Infiniti missed some obvious festures
Gretchen, 04/29/2019
2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
4 of 9 people found this review helpful
This is an enormous SUV, but the front seat is so short that it stops 8-10” from my knees. I’m a tall female, and without thigh support it doesn’t take long for hips, knees and back to ache. The other issue is the lumbar support, it’s so low that it actually cups your back rather than supporting the lumbar arch. What a shame. It’s hard to enjoy the smooth ride of this car when everything aches. I wish we had bought the Tahoe or Yukon.
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2017 QX80 Limited
Darryl, 02/23/2022
2017 INFINITI QX80 Limited 4dr SUV 4WD (5.6L 8cyl 7A)
1 of 1 people found this review helpful
Awesome vehicle with all the bells and whistles you need in a Large SUV and more
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8 year warranty paid off!!
mike, 04/25/2024
2017 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
1 of 1 people found this review helpful
with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehidles but this dealership has been good to my family for years.
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Very dissatisfied with this SUV.
Kim, 01/30/2021
updated 02/01/2024
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 5 people found this review helpful
I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.
noisy land yacht gas hog rental ?upgrade?
robert goodhope, 06/11/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 23 people found this review helpful
cruise control at 55 mph got 13 mpg on flat terrain. small hill climb caused abrupt lower gear with engine roaring. hard to get in and out. drove and rode like a truck. instrumentation counter intuitive in need of technology upgrade. would not want to get in this in dark rental lot and try to set the mirrors and seat again.
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Just my think
PAPASHA, 09/03/2020
updated 09/10/2021
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
3 of 19 people found this review helpful
I had many brands of cars. now I have this tank. ... not the best. glass sprinklers work just awful. like two jets from a hose. pour on half of the glass. only the bottom. from a place at a traffic light gets under way very badly. no starting energy. the second row of seats has no seat in the middle. and this watchman box takes up a lot of space.
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What doesn't kill you makes you stronger!
Martin Alianelli, 11/29/2023
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
0 of 0 people found this review helpful
My 2019 QX80 Luxe is exceedingly capable around town and particularly on the highway. Some say it is not as good overall as others in its class, but I can't imagine how anything can run better or feel more comfortable. I love the fact I'm still riding a tank-like TRUCK... in total luxury that keeps me in touch with the road below. Yes, the feel-good technology sucks. So what? The safety technology is as good as the competition. So, I’ll keep using my phone for directions. And the fact I spent several thousand less than the competition cost at the time I bought mine, still puts a smile on my face despite the so-so feel-good technology. And, when it comes to looks, none is as pretty, looks as refined, or at least to me, feels so right.
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Reliable QX 80
Pablo , 05/11/2024
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
0 of 0 people found this review helpful
My wife loves it. Specifically the luxury interior and excellent drive. We have kept all maintenance up with Infiniti and Nissan dealerships. We realized there were other brands out there. But we really are satisfied with our decision. We chose the CHAMPAGNE color. Beautiful! Very unique. Don’t see many of that color on the road.
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