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Used 2021 INFINITI QX50 Consumer Reviews

3.5 out of 5 stars
42 reviews

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We have a limited number of reviews for the 2021 QX50, so we've included reviews for other years of the QX50 since its last redesign.

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Pros
Cons
3 out of 5 stars

Electrical Wiring & Other Issues

C.Y., 02/14/2021
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
10 of 10 people found this review helpful

• Backup sensor warning light randomly comes on when sitting at a red light. Took it to the dealership in December 2020 and sensor has not come back on. • Both screens went completely blank yesterday, 2/13/21. This is the 2nd time since my purchase on 7/4/2020. • Both screens have frozen up and will not unfreeze unless I restart the vehicle. • There is a wind sound during highway driving. Unsure where it is coming from. • Overall I am happy w/the vehicle thus far. The electrical issues need to be addressed. I’ve scheduled an appointment with Infiniti of Tampa 2moro to look at my blacked out screens. The gentleman I spoke with yesterday states they have been receiving many service requests to address the blacked out screens.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Bad gas smell

Debbie, 04/12/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
30 of 34 people found this review helpful

Very bad Gas smell when parked in garage. Dealer ‘claims’ they are not aware of the issue. Many posts online for the same issue with the 2019 so the issue is ongoing. Beware....

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1 out of 5 stars

Problem with electronic system

L, 03/12/2021
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
13 of 14 people found this review helpful

Apparently when you drive QX50 and have iPhone this is where the problem starts. While you are on the road, all electronic system and all the screens in your car all of a sudden go black and restart. The phone gets disconnected and even the maps sometimes gets lost after restarting. Very inconvenient when you are on the phone or using GPS. Especially frustrating when it happens a few times in a row. Sometimes you cannot even count how many times it happens during your trip. Infiniti Canada doesn't want to do anything about it and blame your phone and phone provider.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great Truck

CCYOUNG , 06/14/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
18 of 21 people found this review helpful

Absolutely love this truck! My truck drives great and I don’t have the issue of the light steering wheel that others have noted. I test drove two at two different dealerships the first one did have the light steering but my second one didn’t. It appears that this problem is car dependent and not across the board. I would recommend test driving several.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

POS

Amanda , 02/23/2023
2020 INFINITI QX50 PURE 4dr SUV (2.0L 4cyl Turbo CVT)
6 of 6 people found this review helpful

I had a 2012 Infiniti G37XS and it was great! It had a leaking issue with the moonroof but other then that was a wonderful car. My new 2020 GX50….. wow! This car is such a piece of crap! It’s like they are [non-permissible content removed] now but still way over priced. I will NEVER buy another Infiniti and I can’t wait to unload the one I have as soon as I can! The turbo sounds like a dying animal, alignment already has issues after getting it aligned one month ago. The CarPlay only works half the time and I have spent so much money buying actual APPLE brand cords but it still don’t work. Problems with oil pressure and the interior is much less quality then my old car. It’s so sad. This was my favorite car brand for many years. Don’t spend the money on this [non-permissible content removed] brand. Over priced Nissans lol I feel like a fool for how much I raved about this car brand.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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