Used 2016 Hyundai Tucson Consumer Reviews
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stuck on the interstate with a messed up tuscon
deborah a hardy, 08/21/2016
2016 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
18 of 19 people found this review helpful
I purchased a 2016 Tucson in April . this was my all time favorite car, until last week. I drive on the interstate every day and often experience heavy traffic. this day was no exception. I was in stop and go traffic. it was about 90 degrees outside. I took my foot off of the brake and stepped on the accelerator and the car would not go. there were no indicator lights on. I put the car in park and retried and the car would not go. I was in a traffic jam so I put on flashers, called the Hyundai motor assistance and began the wait. the car continued to run not overheating no indicator lights. finally some concerned motorists came to my rescue and pushed me off of the highway, because by this time I was causing a traffic jam. while on the side of the road, the transmission overtemp alarm indicator came on. this was more than an hour after the problem began. I shut down the car. AAA came and he started my car and it was fine. I felt like an idiot. I figured that the dealership would say that I was making it up or that women don't know how to drive. I was on the highway stranded for 3hours and by the way the road side assistance never showed up. they called 5 hours later at my home to ask if I was safe. my car is still at the dealership. they do not have a fix and the service manager was very nice and honest. the big problem for me is that this car is not safe and Hyundai is in denial. I'm going to the tv networks as this looks like it fits the criteria of a lemon.
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only put about 130 miles on so far
Sambo, 09/07/2015
2016 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
67 of 75 people found this review helpful
ok I have been to about 60 dealerships in multiple states for over 2 years shopping and test driving everything in this segment many times, I am very picky, I wish I could take the best things I like and morph them together so I waited and waited for this car to come out and see if I liked it. I had no interest in the old Tucson and the new Santa Fe was of big interest to me but I felt it was overpriced with the added features......I really do like this suv so far, the one thing I think that is overlooked by the "professionals" that test drive this suv is this suv has 195 pounds of torque at ONLY 1500 rpms and that is sustained until 4500 rpms..... I used to drive a Santa fe and I still cannot get used to the power the turbo Tucson has.....I have whip lash pulling out of stop signs. For a SUV/CUV its kind of a smaller lighter one with a high torque rating....I have to drive in ECO mode to try to acclimate myself....I think I would have already killed myself if it had more power - I cannot find an accurate 0-60 yet anywhere- those published are being confused with the 2.0 engine.... I think the "professionals" that do the test drives are so diluted with the massive range of cars trucks SUV's etc that they drive they loose the ability to fine tune what matters to the specific group of people into this type of car.......Also there is a lot of room in the front seat - seems to have endless adjustment to it - I am a huge guy 6'3 and 250 pounds and just to feel like the Santa fe I have to have the seat upwards, I will slowly adjust this back as I get used to the car.....Also no one wants to discuss the arguments about the 19 inch wheels adding a little to the ground clearance - an engineer showed me this huge equation that in the end said it added 1.45 inches........who knows....But I am impressed with the power, I thought it was slightly bigger and more powerful that the CX-5 and handled just as good maybe better off regular roads...... remember I am not a car driver I have drivin the Santa fe for several years previously.... The Nissan rougue: I liked the looks of but did not handle well for me at all the new redesign was a little better but still not good enough (felt like I would flip it around bends). The Rav 4, Honda CRV, and Escape seemed kind of boring and handling was average or below for me and I am also annoyed by both the inside and outside of the Honda CRV and everyone's infatuation with it because the "professionals" are in love with it and it wins awards.......However the Subaru had superior feeling on handling - I came close to buying it - but I could not live with the square shape and boring colors even with the new redesign.... to each his own, I will give updates as I drive the car more....
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BEWARE - TRANSMISSION NIGHTMARES
pap811, 07/31/2016
updated 02/09/2017
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
17 of 18 people found this review helpful
Update. I kept the car until August 2016. The dealer did several fixes and the transmission was still not right. I know the recall work they performed did not fix the issue either. I hope the new owners are still alive I bought my Tucson Limited in February 2016. This was my 3rd Hyundai and I never had issues before. The car was not right from the beginning..,,,the ride was uneven and the transmission was jumpy..I had it in 3 times in the first month for the rough ride and they ended up replacing all 4 tires. Things were ok until a few weeks ago when the transmission started really acting up. I was in traffic and stopped at a light and when i stepped on the gas to go, the rpms went up but the car would not move. It happened 5 times that day. I took it to service and they told me there was "no known issue" and they said they could not replicate it so there was nothing they could do. One week later I went to make a turn and the car would not move. I almost got hit. I called service again and this time they said they did a "software update" and it was fixed. That lasted one week and it happened again last Friday on my way to work. Its in the shop now. They have given me a rental. As soon as I get this car back I am trading it in. I know i will lose a lot of money but I am so scared to drive it again. I have submitted cases to Hyundai Consumer Affairs and the National Traffic Highway Safety Administration. This car is dangerous. Does someone have to get injured or die before they do a recall? It will happen if they let this go.
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Dangerous
Unhappy, 08/05/2016
2016 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
23 of 25 people found this review helpful
Like other reviews the DCT is dangerous and this car should not be on the road. Had 3 occasions when the car has completely failed to accelerate, luckily in each case no one behind me and not crossing a road. After the first occasion took it into the dealership they "updated" the software but did not inform me this is a known issue. Next day happened twice within a few minutes, plus overrevved when changing from 1 to 2 and 2 to 3. Took the car back to the dealership and they admitted this was a know issue and the software update does not work. Hyundai are meant to be working on a new version, timeline unknown. I have requested a buyback from Hyundai and filed complaint with NHTSA, where there are hundreds of similar complaints. Hyundai and their dealerships should be getting this car off the road. Based on my customer service to date I will never buy another Hyundai or use this dealership chain. Even if they provide an update will almost certainly sell immediately.
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If you have bought it yet PLEASE DONT! Horrible
Blanca S, 04/08/2016
2016 Hyundai Tucson Eco 4dr SUV (1.6L 4cyl Turbo 7AM)
22 of 24 people found this review helpful
As of September 25, 2015 I own a 2016 Tucson ECO model. Within one yes ONE week of buying it the gear shifter got stuck,. My car would NOT shift to reverse neutral, Drive etc. After several attempts I got it to go and took it to the dealer. They switched out the shifter for a new one (should have been a red flag at the time that it had to do with the transmission). In Jan 2016, at only 3,000 miles the car started jerking while stopped for over 2 minutes. It was pulling back and forth like if it wanted to continue to go, I took it back to the dealer and they suggested i tried higher grade gas. I tried switching up the gas I used and the problem continued. I took the car is a 3rd time, and this time they claimed it was a computer issue so they reset the computer and I once again drove off, WITH A VEHICLE THAT STILL MALFUNCTIONED. Finally, I took it in a 4th and last time before the determined the issue is the transmission and it needs to be replaced. When have you heard of a NEW vehicle needing a transmission replaced at only 4,000 miles???? Please save yourself the headache and DO NOT buy this Tucson!
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