Used 2019 Hyundai Sonata SEL 4dr Sedan (2.4L 4cyl 6A) Consumer Reviews
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Good Car and Bad Service
Chakri, Durham, NC, 07/21/2024
Hyundai Sonata SEL 4dr Sedan (2.4L 4cyl 6A)
0 of 1 people found this review helpful
I am writing this review after my 5 years with 2019 Hyundai Sonata. I bought the car in June 2019 from California Bay Area with 22 miles on it and sold the car in June 2024 in Raleigh NC with 85,250 miles. Sold the car and went to another brand only because of bad service. The car is really great to drive in any condition and without any mechanical repairs. Now comes to service , during all these 5 years I drove the car in 4 states and with almost 8-10 dealers and their service is horrible through out all states CA, IL,VA and NC. Hyundai needs to focus on their service to attract and retain customers. I will give 4.5/5 for the car and 1.5/5 for their services :( I have almost 17 services (5000 miles for each service) in all 4 states and not even in one place their service is not up to the mark. The only reason I gave the service is the dealer sold the car with 5 years maintenance plan and which is a scrap it only helped me for their horrible oil changes only.
