Used 2012 Hyundai Equus Consumer Reviews
Hyundai customer service is awful
Car is great except that it is unreliable. Car was stalling out and died in the middle of make turns (even on the highway). Dealer kept the car for a month and finally replaced the wiring harness for the entire car. The transmission had to be replaced. The electronic controlled suspension died. Now the dealer says that there is a short somewhere but they can not find the cause. They have had the car for 2 weeks. I call them and leave messages but no one calls back. Hyundai has a special tel number for Equus owners. I called and they turned the matter over to a regional rep. The person called me once and told me that they would call back. She never called back (and yes I left numerous messages for her as well). I then called the "special" 800 number. They told me that I just have to wait for the regional rep to call me back. That was 4 days ago. Still no word. THEY JUST DO NOT CARE. Do NOT buy an Equus. Do NOT buy a Genesis. DO NOT BUY ANY Hyundai. You will be sorry. Update Hyundai finally fixed the problem. They had my car for a month. Returned it with scratches on rocker panel and dashboard. Now at 85,000 miles and out of warranty (except for drivetrain). After 3 major repairs under warranty keeping my fingers crossed. Engine burns about a quart of oil every 1,000 miles.
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An outstanding car at an ordinary price
We have had our Hyundai Equus Signature Sedan now for several weeks. It is an outstanding large luxury car at the price of an intermediate size premium car. The car is silky smooth and quiet in all driving modes and is a joy to drive. The interior is exceedingly comfortable, and the fit and finish is superb. Our only complaint is the rather pedestrian looking exterior styling.
- Signature SedanMSRP: $9,95039 mi away
- Signature SedanMSRP: $9,995380 mi away
- Ultimate SedanMSRP: $9,500489 mi away
What is it ?
Most people want to know what kind of car it is and I tell them it's a Korean Mercedes. Love the cloud like ride, its so smooth. Quite no road noise. I think the hardest thing to get used to is the adaptive cruise control. Yo.u can select hiway, town or heavy traffic control and it will handle the setting. At first you always keep your foot ready to brake but it beats you to it. The only real negative is the STUPID cost of updating the navagation maps. $199 on sale about every 2 years and it takes forever to install updates. Get a garmin with Free updates for life. Lousy corperate decision.
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Outstanding car and value
I found, to my surprise, that I really like the forward looking camera. The ride and comfort are very good. Quiet and lots of conveniences. Could do without the ashtrays and would like a bit more storage in front. Auto closing trunk is great. I drove LS 460s for 20 years but could not turn down the fabulous value of the Equus. I'm not sorry I switched. I didn't feel I needed the 5 liter engine or 8 speed thansmission. I don't. I wouldn't hesitate to recommend this car to anyone. It is a great machine and the service at the dealer has been very good so far.
It a nice car.
Make sure turn every light and check every single sensor before signing any paperwork. Check the TPMS sensors and rear vanity rear reading lights especially because I missed the rear reading light and they want to charge 500.00 to replace it. If I didn't test drive and notice TPMS sensor light I bet it would have cost a small fortune!!!! But I caught it in time and yet They keep saying the part is on back order so we will see what happens.....
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