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Used 2013 Honda Pilot Consumer Reviews

4.2 out of 5 stars
66 reviews

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5 out of 5 stars

Looking for an SUV...?

hybridman2012, 03/03/2014
updated 03/06/2017
2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)
10 of 10 people found this review helpful

Well....don't look any further. If you have not owned a Honda (my 5th), you don't know what I mean. Honda reliability, over all comfort, safety, service, price, ( did I mention reliability & safety) and the best dealers around...it's a no-brainer! I get a soild 22mpg all the time and get a 25mpg on cruise, level ground, at 65mph. Beat that anywhere. You are also riding in the safest vehicle make on the market! We live were it snows... no worries it performs great! The 8 passenger capacity will haul the gang in style, without leaving that "one" behind. Just go and drive the Pilot you will come home with it! Financing has always beat the others hands down. Go see for yourself!! Update to my review.... Saw the new Piliots... Like this style better! Traded this for a new Ridgeline... Very nice!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

2013 Pilot vibration

kingsheds, 01/28/2014
2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)
53 of 61 people found this review helpful

After owning 5 Hondas with no problems the time came to pull the trigger on our biggest purchase to date..a new 2013 Pilot EX-L 4x4, to accommodate our 3rd child. We purchased our pilot in September of 2012. I immediately noticed a bad vibration in Eco and have taken it to Honda 2 times now. I have also had a problem with the brake pedal being squishy. Honda won't do anything about the vibration, and they bled the brakes claiming there was nothing wrong with them. The dealership is also stating that Honda says the vibration is normal in my make and model..WHAT!!..NORMAL!!!! This is a $37,000 vehicle. Honda I'm opting out of the class action suit and suing. I suggest others do the same.

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5 out of 5 stars

Pilot saved my husbands life!

Jodi, 03/04/2016
2013 Honda Pilot Touring 4dr SUV 4WD w/Navigation and Rear Entertainment (3.5L 6cyl 5A)
17 of 19 people found this review helpful

We bought our 2013 Honda Pilot Touring on a Wednesday, picked it up on a Thursday and it was totaled by Saturday by a reckless driver. My husband was alone at a red light when he was hit and pushed into a building. He survived with stiches to the eye, a broken toe & some bumps and bruises. not sure he would've been so lucky in another vehicle. we bought another 2013 Honda Pilot Touring the next Monday from the same people/place. Amine & Joseph at Boch Honda in Norwood Ma were great through both processes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2.38 out of 5 stars

disappointed88

disappointed88, 09/15/2013
2013 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment (3.5L 6cyl 5A)
12 of 13 people found this review helpful

I now have returned my 2013 Honda Pilot for repair for the fourth time in 10 months for the same vibration issue. After taking the service manager for a 50 mile road trip, he said the vibration was the worst he had experienced. After 3 days I have been advised that all the 2013 Honda Pilots have a similar vibration. How this suddenly happened, I do not know. Honda response is that this is a "Normal Vibration". I have never heard of such Bull. This has to be the worst vehicle I have ever owned and now Honda is offering NO help on this issue.

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4 out of 5 stars

rotor problem

scott, 10/06/2015
2013 Honda Pilot LX 4dr SUV 4WD (3.5L 6cyl 5A)
30 of 35 people found this review helpful

I'm generally happy with my pilot but I'm miffed currently. This summer the truck started to vibrate while braking on the highway. A quick Internet search found many complaints of warped front rotors at low mileage. Honda's position is that repair isn't covered under the warranty. The dealer charged $180 to cut the front rotors. Honda should do right by its customers and issue a recall to cover these defective parts.

Safety
3 out of 5 stars
Performance
3 out of 5 stars
Comfort
4 out of 5 stars
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