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Used 2021 GMC Sierra 3500HD Consumer Reviews

4.5 out of 5 stars
10 reviews

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We have a limited number of reviews for the 2021 Sierra 3500HD, so we've included reviews for other years of the Sierra 3500HD since its last redesign.

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Pros
Cons
5 out of 5 stars

WHAT A TRUCK

Bill S., 04/06/2020
updated 04/08/2021
2020 GMC Sierra 3500HD Denali 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
19 of 19 people found this review helpful

I purchased this Denali two weeks ago. I absolutely love this truck. The ride is so smooth and power band is incredible. What a huge difference between my 2008 GMC 2500HD Duramax, its like night and day... I love all the high tech features with the 2020's from the cameras to the front and rear LED lighting. Oh yea forgot about that first of its kind tailgate. Now that's a very useful tailgate, I can see Ford, Dodge and Chevrolet using the same basic tailgate in the near future. I really cant wait to haul my 5th wheel with this truck. Once I make that first trip I will update this review regarding the towing... A big thank you for Thompsons GMC in Placerville, CA for such a great purchasing experience. It’s been about a year since I purchased my GMC 3500 Denali and wanted to update my review. I still love this truck so much. I’ve towed my 5th wheel RV approximately 8000K miles. This truck tows my 5th wheel like a dream. The cooling system is definitely a 100% improvement over my 2008 while towing in the warmer weather. About the only thing I’d like to see is GM add more information to the heads up display (HUD) like your blind spot indicators. I’m glad we bought when we did because I hear that dealers are having a tough time receiving new trucks. Bottom line is this, I’d buy this truck all over again absolutely No Regrets!!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Heavy Duty tuxedo surpassed expecations

Corey, 08/30/2020
updated 09/07/2023
2020 GMC Sierra 3500HD Denali 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
11 of 11 people found this review helpful

In my 3rd year of owning the new 2020 GMC 3500 HD Denali after replacing my 2012 F250. Choose the GMC because I did not care for the new Ford styling. I still can not believe this is a HD 3500. While commuting around town, I think I am in my wife's German SUV because the ride and amenities are excellent. Visibility and Camera system are great and the interior seats comfortable and supportive. When I hooked up the 3x axle boat and set out to the lake I was amazed at the poise and power. It made towing enjoyable! I really like my F250, but this truck is awesome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Incredible

Ron, 03/13/2020
2020 GMC Sierra 3500HD Denali 4dr Crew Cab 4WD LB DRW (6.6L 8cyl 6A)
11 of 13 people found this review helpful

After waiting for several months and production delays I was finally able to get my hands on a 2020 3500 Denali DRW and I have to say that this truck was well worth the wait. It drives smoother than any truck I've ever owned and the safety features are incredible. I have absolutely no complaints and with it being a Denali there really isn't any more stuff I will need to add. (other than a fifth wheel hitch) I love the 10 speed transmission and the 6.6 diesel has more than enough HP and torque. GMC hit it out of the park!

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2 out of 5 stars

Trailer issues

Mario, 09/13/2021
2020 GMC Sierra 3500HD Denali 4dr Crew Cab 4WD LB DRW (6.6L 8cyl 6A)
5 of 6 people found this review helpful

Extremely disappointed with my 2020 Denali 3500hd. I own 6 trailers and only 1 works with the "new" trailer integration system. I get trailer not connected display, brake lockup on connecting, flickering lights. Trailers work perfect on other rigs. GM dealership basically said to pound sand and update my trailers to work with their system.

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5 out of 5 stars

Good!!!

Shasong, 07/12/2020
2020 GMC Sierra 3500HD SLE 4dr Double Cab 4WD LB DRW (6.6L 8cyl 6A)
4 of 7 people found this review helpful

I have one, purchased in 2017, used for pulling boats and RVs. It ran more than 50,000 kilometers, with strong power, low fuel consumption, and no trouble. It is a very very good car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great truck for towing!

Nick Odenath, 09/02/2023
2021 GMC Sierra 3500HD AT4 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
1 of 1 people found this review helpful

This truck is a beast when it comes to towing our 12k lbs fifth wheel. It is comfortable for the family on long trips and the tech inside is great!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Awesome truck

WFlanigan, 01/08/2021
2020 GMC Sierra 3500HD SLT 4dr Crew Cab LB DRW (6.6L 8cyl 6A)
1 of 2 people found this review helpful

Best truck hands down !!! Work or play you’ll getter done as Larry says!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Top running Lights!!!

GMC , 08/17/2020
2020 GMC Sierra 3500HD AT4 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
3 of 14 people found this review helpful

Why do they need to to put the running lights on top?? Think it makes it look cheap. Think looks more rugged without lights on top. Fender lights don't bother me although. Beautiful truck.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

What a BEAST

Dave, 08/17/2023
2020 GMC Sierra 3500HD SLE 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
0 of 0 people found this review helpful

Drove this truck 1,000+ miles up and down crazy steep grades through the Rockies and all over the Southwest pulling a 32ft trailer. This thing handled it like nothing. What a breeze to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Impressed with this rig

John, 08/21/2023
2020 GMC Sierra 3500HD Denali 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
0 of 0 people found this review helpful

Ours is the Duramax. We traded out Tundra mid road trip because it was struggling with our RV. I am a Toyota guy all the way but this truck has been unbelievable. It is 7700 lbs and we get over 20 MPG easy. If I need to get on it to merge with traffic, it slams you into your seat. I have had over 500 miles on a tank with 240 of that pulling our trailer (and I still had 1/8th of a tank left). Oil change was less than I expected and finding diesel has not been an issue. I know there are significant issues with the lifters in the gas burners but not with the Duramax. Don’t shy away from this diesel truck. Our only issue has been with the nav, it takes some getting used to but once you bend to its will life is good. Hope this helps

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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