Used 2020 GMC Acadia Consumer Reviews
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We have a limited number of reviews for the 2020 Acadia, so we've included reviews for other years of the Acadia since its last redesign.
SO sad GMC not backing up claim of towing power
katie, 10/02/2019
2019 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
23 of 39 people found this review helpful
We are very sad about this car. We needed a three row car that could tow and this one said it would tow 5000 lbs. It does not. We have even sent a letter via attorney with no help. It is sad you spend and research a car that much and the company is so big, they do not care to stand by what they say. Also, the blind spots are pretty bad, and did not get a realistic check of them having the car only 24 hours prior to buying. Trunk space is really small when third row down.
Sunshade
Tee Fair, 10/01/2020
2020 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 9A)
9 of 15 people found this review helpful
Only buy this car if you want cardboard as a sunshade . We bought a 2020 GMC acadia SLT in July. The spring loaded sunshade is a very poor and cheap design for a $40,000 vehicle. With only 800 miles the plastic latch broke that holds the sunshade closed while the car was in our garage. 2 dealers have taken pictures--but neither has called us back. Both did say they plan to use plastic againg for the latch. UNREAL.
2020 GMC Acadia for sale near you
3 of 21 listings
- AT4 4dr SUVMSRP: $29,59562 mi away
- SLT 4dr SUVMSRP: $20,387In-stock online
- SLT 4dr SUVMSRP: $20,995In-stock online
See all 21 listings
Just what the doctor ordered
SUV4ME, 04/30/2022
2020 GMC Acadia Denali 4dr SUV (3.6L 6cyl 9A)
2 of 2 people found this review helpful
My 2020 Acadia SLT has everything. Plenty of power, well laid out cabin, All the creature comforts, whistles and bells. Plenty of cargo space with the 3rd row seats down. Handles like a car with good manners. The exterior is beautiful. Just the right amount of chrome and the wheel round out the package. I only have two hand s so I can only give it two thumbs up. GMC your hit the bull's eye this time. This Acadia SLT with V-6 FWD with 9 speed automatic transmission is the complete package.
Average at best
Gman, 04/07/2021
2020 GMC Acadia SLE 4dr SUV AWD (2.0L 4cyl Turbo 9A)
4 of 6 people found this review helpful
I bought this vehicle (SLE AWD V6) in October of 2020 and have put on 8,000 miles so far. The size is perfect for us and it has a quiet, smooth drive compared to the Explorer and other competitors. I had not owned a GM vehicle in over 20 years, but the pricing and discounts were great at the time. We went with the lower trim because we intend to use this vehicle for a few years running kids around town to their events so we didn't need all of the extras. So far I'm very happy with the ride and drive, but the rest of this vehicle leaves much to be desired. The interior is cheap with many rattles. There is a rattle coming from the driver's side window in cold weather that no one could figure out. The second row sun roof shade doesn't close all the way and rattles as well. I had it in to the dealership for this and it didn't get fixed. I have to leave the shade open so it doesn't drive me nuts. The factory tires are not the greatest and have poor traction. Even in AWD the traction in the snow was poor compared to past SUVs that I have owned. I had read the reviews and didn't have unrealistic expectations when I bought this vehicle, but I didn't expect the interior rattles in a 2020 model from any manufacturer! In retrospect I should probably have spent $8K more and bought the Highlander or Palisade but it is what it is at this point. In two years my youngest will be driving and I will have this Acadia paid off so I will likely be moving on to something a little better.
- Safety
- Technology
- Performance
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- Reliability
- Value
Something smells bad
Unhappy Acadia owner, 11/12/2022
2019 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
4 of 6 people found this review helpful
Shortly after we bought the 2019 Acadia, I had trouble with the key fob opening the door. This happened after the car got wet from rain or a car wash. I was locked out several times. Last summer we noticed a moldy smell in the car, took it in and had the dealership do an ozone clean and the smell did not leave. They found there was a leak and water had been seeping in and collecting on the floor under the carpet. The leak also caused some sort of issue with the system that operates the way the key fob opens the doors. In checking out other car sites, it seems this is a common issue. I paid for the dealership to fix the leak a few months ago but just last week I went to the car wash and the leak is still there. I live in a very small town and it has happened to one other Acadia in this same small town. Unless there is a recall and fix to the issue, I plan on selling this car soon.