Used 2021 Genesis GV80 Consumer Reviews
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Only my 1st month
alanbones, 03/29/2021
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
65 of 80 people found this review helpful
The ride i would give a "4+" though it is semi-scary when you veer slightly out of lane and it pulls you back, one may feel temporarily out of control for that millisecond. I am 67yo (was in software for 20 yrs) and easily frustrated by the logic flow of the advanced technology inside (i even got a text my window was open and i went down and no windows were open??) CALLED CONNECTED SERVICES 5X FOR 5 SEPARATE ISSUES AND NO ONE KNEW ANY ANSWERS and did not elevate me to someone who may know...SO SUPPORT IS A "ZERO"
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Paint falls off
Bill W., 06/25/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
14 of 16 people found this review helpful
8 months old. Paint is falling off all around the wheel wells and rust coming from behind chrome trim on all doors
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2021 Genesis GV80 for sale near you
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- 2.5T 4dr SUVMSRP: $40,7545 mi away
- 2.5T 4dr SUVMSRP: $38,4675 mi away
- 2.5T 4dr SUVMSRP: $32,39095 mi away
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Really well executed design - great fit and finish
Tech God, 11/20/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
10 of 11 people found this review helpful
I haven't had my 2021 3.5T Prestige for long and it isn't perfect, but it is a real luxury SUV that doesn't force me to deal with the local Teutonic service crowd. The engine is smooth and powerful, and interesting enough the manufacturer specifies any grade of unleaded fuel - the only proviso in the manual being that you get a bit more power when running 'premium'. Lots of tech in this vehicle and the manual doesn't really make the process of understanding where everything is as simple as I'd like - a bit of searching on YouTube and I came across a well made consumer's video that walked me through it all and now it is pretty much second nature. All is not, however perfect in GV80-land. My vehicle's sound system (by Lexicon) sounds very nice, however the sub-woofers don't work and one of the tweeters doesn't tweet. The dealer will look at it next week when it goes in to have the atrociously expensive winter wheel package installed (I went for the 19" wheels, because I find the 22" summer wheels to give the vehicle a harsh ride over bad roads). Two other issues with the sound system are that the Bluetooth media channel and the AM radio have poor quality sound - the good news is that the AM radio station I listen to happens to be available on an HD radio channel and if I want to, I can tune it in on the Iheartradio app - though the latter probably would use the substandard Bluetooth connection. I will try it at some point And people at headquarters, if you are going to supply Android Auto and Apple Carplay, which, in their wired configurations require special Gen 3.2 USB cables, provide the cables with the vehicle. For my part I am waiting to receive a wireless adapter that I've ordered which obviates the need for the cable and makes the inductive charging actually useful. Certain things do bother me; No tech is perfect and that applies to the GV80 as much as anything else. As far as I can determine there is no way to disable to crash mitigation system and twice the vehicle mistook shadows on the street for vehicles and initiated the 'imminent crash' protocol, beeping loudly, tightening the seat belts and mashing the brakes. The good news it that no one was tailgating me either time. The manufacturer has chosen to use HD radio for their live traffic service. Unfortunately there is no HD data were I live, so I don't get to see active traffic on the native navigation app. Separately, the navigator doesn't display the names of upcoming cross streets - the former could have been dealt with by using SiriusXM for traffic the way Chrysler and Ford do and the latter . . . . well, there is simply no excuse. I am located in Canada, so we have fewer variations of the vehicle available and I chose the 3.5 Prestige to get the electronic speedometer and all of the other accoutrements. The vehicle sells in Canada for $85K Canadian and that the middle row seat isn't power (it is ventilated) and the vehicle doesn't come with smart card support or NFC locks the way it does in the US is simply wrong, but for that I can't fault the vehicle, it was a marketing decision. Another complaint is that there simply isn't much in the way of storage space - my last SUV had lots of places to stuff things into - this one doesn't even have a decent organiser for the console storage. I have a background in human factors engineering - there are things that could be done a bit more intuitively and features which should be improved - nothing fatal - but software is easily modified, so why not be the best that it can be? To date I've only had little 'nits' - the self parking is a neat gadget, but is somewhat slow to execute (I can park it quicker) and the cameras and lane keeping tech is pretty good, if perhaps mainly gadgetry, since the adaptive cruise suffers the universal problem of speeding up when the car ahead of you enters a curve and on curves it can simply lose the line - no climbing into the back seat for me!! Would I buy it again? (I purchased, rather than leasing.) It might have been better to lease and then purchase the electric version when it comes out - the resale value is going to be miserable unless there's a major lithium shortage over the next few years. But it is a REALLY nice vehicle to drive in and the Cardiff Green exterior (which reminds me of the color of my old 1972 Datsun 240Z) with its Green/Brown interior and suede roof lining cradles me in luxury.
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Smooth ride, wonderful cabin, neck turning looks
GV80, magnificent, 07/21/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
10 of 11 people found this review helpful
I cant be any more satisfied with purchase. I got the v6 drivetrain with AWDfor my wife. Ride quality is gloriously magnificent, does not lose to any other luxury brands in this category, feels as if I am riding through clouds instead of hard asphalt road. Inside cabin is simple and yet refined and elegant - I much prefer this over some other makers' cluttered panels. Lastly, I notice many people doing double takes of this car. I am mightily pleased with the design - those on the design team (interior as well as exterior), along with the chassis and drivetrain team definitely nailed this one. I am also looking to purchase gv70 for myself as I prefer smaller vehicle when it comes out.
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Great car, terrible “service”
Snowskier68, 05/24/2022
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
9 of 10 people found this review helpful
2021 GV80 2.5t Prestige. Wonderful car with a couple little minor annoyances which I’ve not bothered with yet. Have had this car one year so it’s time for its first service appt (6k miles now). Schedule service/valet through the app (all the tech was one major reason for purchasing). Got confirmation text. Service appt time came and went with no valet. Called dealership and they’d never even heard of me. (I bought the car out of state but during the purchase they asked which dealer would be servicing it.) Gave them all the info that they should have already had. Then, said first available appt with valet service isn’t for another month. REALLY?? So now I’m driving my car myself to the dealer (an hour away). No big deal EXCEPT that the service valet is supposed to be part of the “luxury ownership experience” and I’m paying for that. Monthly. A lot. Called the next closest dealer to my home. This was fun! Asked the guy when their first valet service appt would be available and I got, and no, I’m not making this up, “Do we service Genesis? Do we even sell those?” I’m not joking. I’m furious. Love that beautiful car sitting out in my garage but my god, this is not the experience I was hoping for. (Sold a Dodge Durango Citadel for this and had a MUCH better service experience the 10 years I owned it.) You’ll love the car. You’ll HATE the “service.”
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