Used 2022 Genesis G90 Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Great vehicle with tremendous value
Been driving from luxury cars to Honda Civic for 40 years . Merely the best car I've ever owned for this price. Feel like I drive space ship.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2022 Genesis G90 5.0 Junk - Terrible customer expe
I just wanted to share my Genesis experience. I loved this vehicle for 11 months. Then the trouble started. After owning several Mercedes and a couple of BMWs I wanted to buy a full size luxury sedan. Besides price what really attracted me was the concierge service they offered. I live 50 minutes from the nearest dealership and confirmed with everyone at the dealership I was covered for this ( 3 years or 36k miles). My first two PMs I had to call 3 times and had to talk to 3 different people all who told me I was not covered. After finally getting an appointment they did not show up. The missed the second appointment and finally showed for the third. Believe it or not this also happened on the second PM appointment. It took 3 more appointments. Each time it took 3 45 minute phone calls to reschedule another. I probably had 10 hours on the phone arranging PMs. A month after my second PM the vehicle shut down while I was pulling of the interstate. It had been shaking after decelerating from higher speeds for several weeks. It had to be towed back to the dealer. It took them a week to even look at my car. The service manager told me "they were busy". First they blamed my gas and charged me 600$ to remove the gas. Then two weeks to get parts. Then two more weeks to get more parts. Fuel injectors and sensors were replaced. The car has never run the same since. For the last 6 months it still shakes when decelerating and service can not find the cause or reproduce the issue. Apply car play shuts down after 20 minutes, dashboard settings and units change with out touching it, the screen goes blank. I can not get anything done about it. In June a crack formed in the center of the windshield. Safelight looked at it and said it was defective. There was no sign of impact. The windshield could not be found. My customer service rep found an OEM one for me and arrange the dealer to replace. She said it would be paid for by Genesis. After it was changed and I assume the old windshield destroyed they gave me the bill for 2900$. 3 months later the windshield cracked again. In 40 years of driving I have never had a cracked windshield. There probably a few other things I am forgetting. Customer service for a vehicle that costs 100k is awful and opening a case on their customer support line is useless. They have no way of communicating except through the Genesis portal. I have asked to talk to a supervisor at least a dozen times, NOTHING!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 3.3T Premium SedanMSRP: $47,999379 mi away
- 3.3T Premium SedanMSRP: $42,000402 mi away
- 3.3T Premium SedanMSRP: $44,596844 mi away
Genesis is all class
I have the 2020 Genesis G90 that I have fallen in love with. I am a car guy and have owned North of 25 cars so far... This includes a Mercedes 600 sedan, multiple other Mercedes from the 500 to the 350. I have had 3 Lexus ~ 2 LX 470 and 1 ~ 450. Then a slew of other fun muscle and luxury cars. I am going to put the Genesis at the top if not #1 in itself. I went with the V6 twin turbo for I am a family man and did not want my kids having all my controls in the backseat! :) The quickness is still there when needed and 20 mpg is nice at almost 500 miles per tank full. The quietness inside is impeccable and the sound system is delightful. The 2020 I think is a great year for it is packed with Nappa leather everywhere and real wood throughout. This ride is luxurious as they come in the luxury category. I have had compliments from young men on my sporty rims too. I also went with the AWD living here in Colorado. I feel blessed and plan on running with this car to 100,000 miles to see the quality last. Truly, I give 5 stars throughout this vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car with a horrible ride
The ride at speeds above 35 mph was bumpy. The steeling wheel was shaking as well as the front seats. Took the car back to the dealer and returned it. Unfortunately for him he let out 5 lbs of air from the tires and it rode considerably better. The car manual called for about 35-36 lbs. of air and he lowered it to 32 lb. and then tried to convince me that 32 was proper and not to pay attention to the manufacturers instructions!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
5 Star G90. No Joke!
Do buy anything until you drive the G90! It will impress you like it did me! I got the 2017 and will be looking at the newly appointed 2020 G90 to add to my fleet soon! Don’t believe me, drive if for yourself and let me know what you think!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value