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Used 2022 Genesis G90 Consumer Reviews

4.4 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2022 G90, so we've included reviews for other years of the G90 since its last redesign.

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Pros
Cons
1 out of 5 stars

genesis ignores its warranty and service agreement

Waldemar Kissel, 08/02/2021
2020 Genesis G90 5.0 Ultimate 4dr Sedan (5.0L 8cyl 8A)
20 of 22 people found this review helpful

i bought a G90 new and paid full msrp price. Genesis states it provides required vehicle maintenance for 3 years and provides a loaner. I have found out that genesis does not provide loaners and I have been trying to get the routine service and a serious warranty issue handled since june 16, 2020. It is now 8/2/21 and again today they failed to pick up the car for service. No loaner is to be provided.

Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The South Korean Mercedes S class sedan

Russ M, 04/30/2020
updated 11/08/2024
2019 Genesis G90 Ultimate 4dr Sedan AWD (5.0L 8cyl 8A)
14 of 15 people found this review helpful

After almost 5 years of ownership, I have just over 30 thousand miles on the odometer, but my view of the car is that it is still a terrific bargain. The car I purchased at the end of February 2020 was/is a brand new 2019 Genesis Ultimate G-90 V-8 all wheel drive sedan. I have previously owned two new Lexus LS Sedans (before buying a new LX 570 in 2015 and another new one in 2021 after trading in the 2015). The G-90 is every bit as good as the Lexus LS sedans. And I didn’t like what Lexus did to the NEW LS sedan, by taking away the V-8 and making the styling so swoopy and ugly. The G-90 Ultimate V-8 AWD is a handsome and competent machine with an excellent ride, outstanding road feel and its fit and finish are impressive. And it is a bargain compared to what Mercedes and Lexus want for a comparable machine, that I think is even BETTER than the Lexus. With a 124 inch wheel base, the ride is limousine smooth with a competent suspension. On our Southern Virginia back roads, my wife complains that I drive it like my Corvette, because it takes the curves and hills and high crowned roads at high speed with aplomb. The eight speed transmission is silky smooth and the 5 liter 420 horsepower fuel injected V-8 makes passing on 2 lane back country roads a snap. The cars being passed must wonder what that blurry Bentley-like car was because it went by so fast, they had no clue as to its make. The interior is incredibly comfortable and I can load up the trunk with many hundreds of pounds of cargo and the engine, tranny and suspension barely notice. This all wheel drive V-8 powered silky smooth machine is a bargain at $50,000 less than a Benz S-class................just like the original Lexus LS sedans in the early and mid 2000’s before Lexus ruined them and upped the price. Snag a {used} low mileage V-8 one because the turbo V-6 engine they are putting in the new Genesis cars is an embarrassment compared to the V-8. The all wheel drive works wonderfully in slippery conditions at low and high speed........these cars are a joy and a steal. Everywhere I go and park, I return to find someone gawking at the car and inevitably asking me what it is and how much I like it. This car is a keeper. Along with the Lexus LX 570, the V-8 G-90 AWD Ultimate is a road car with manners that handles road imperfections with aplomb and carves through sharp hilly curves as if it was a train on railroad tracks. BUY IT. Comfort, excellent handling, smooth and powerful acceleration and amazingly good gas mileage. And the Service has been great at my local dealer. If I didn’t already have a G-90 AWD V-8, I would go looking for a 2022 (the year they stopped making the V-8) today. EVERYTHING I said in the original review still pertains. We have taken this car on many long road trips and it performs almost as well as my Corvette ragtop, yet the ride is so silky smooth and comfortable that my wife with a just replaced knee can ride home from the hospital in it comfortably in the back seat as if she was in a stretched limo. The right rear seat has a 22 position adjustment with heat and cooling. 2022 was the last year for the naturally aspirated 420 horsepower 5 liter V-8, so if you can snag a newer low mileage G-90 Ultimate AWD, hurry up before they are gone. The 2023 and later models are V-6 ONLY and the price tag has gone up by almost $30,000. HURRY UP before the 2022’s with the V-8 are gone ! You will not regret it. UPDATE in November of 2024: still a great touring sedan with impeccable road manners and an athletic suspension with an agile and responsive drivetrain. If you can find a used G-90 Ultimate all wheel drive with the 5.0 420horsepower V-8, BUY IT. That wimpy V-6 with turbos is no match for this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Update 8/2021 My second Genesis and perhaps last.

Preacher, 02/03/2021
updated 08/03/2021
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
25 of 29 people found this review helpful

1. Issues with windshield wipers that turn on during the dry, hot summer. 2. Heated and cooled seats stained when used. Dealers keep passing off to the dealership I purchased it from, which is 250 miles away. 3. Scheduling service through Genesis connect doesn't work. The dealer never receives the information about the appointment, so you're waiting for hours to get seen. 4. They lie about the valet service that you get as a genesis owner. The truth is it's the dealer's choice if they offer the service as well as a loner. 5. Service department didn't put my lower bumper screws and underbody soundproofing on correctly, and now I can't even drive over a speed bump anymore without dragging the underbody. I returned to the dealer and informed them of what is going on. They said they replaced it, and when I drove off the lot, I pulled over and saw they did nothing to fix the issue they caused. 6. Calling and trying to voice a complaint through genesis connect is worthless because they are a third party and say they have no way to deliver my concerns to Genesis. 7. Updated March 2021 I noticed that the rear of my genesis G 90 was sagging, and there was no wait in the truck. I went to Genesis of Downtown Birmingham, Alabama, known as Jim Burke Hyundai/Genesis, and spoke with Rusty Pickle. After troubleshooting, they decided to keep my vehicle for about a month to determine what is causing the car to sit so low. They brought in a technician from the plant, and they decided they may need to replace my suspension if they could not get it fixed. After a month, I received a call from Rusty stating my car was ready. However, when I arrived, I pointed out that the vehicle was not fixed. Rusty assured me that it was good when they brought it out, so the next step was to replace the suspension. I had to go to Texas for a quick trip and told him I would bring it back so they can order the parts and correct the issue. Rusty inside the vehicle was still safe to drive back to Texas and was trying to get me to have it done in Texas. I explained that I would only be there for two days, plus they (Jim Burke Genesis/Genesis of Downtown Birmingham knew what was going on with the vehicle since they had it for a month. Rusty said when I return, give them a call so they can schedule the repair. Once I returned, I did precisely that; unfortunately, Rusty did not answer his phone. I left messages with various people at the dealership and have yet to receive a call. I discovered from a salesperson that the dealership doesn’t want to do warranty repairs because they don’t make any money off of it, so they would instead pass it off to someone else. This is what I believe Jim Burke and Genesis of downtown Birmingham Alabama has done to me. 8. Update as of 8/3/2021, after getting a service for my 30,000-mile maintenance at Genesis of Hoover, I drove off the lot, and when I reach speeds at about 65 to 70 mph, a horrible rattling noise was coming from the driver side. I pulled over on the highway because I thought they left the hood open. However, the hood was closed, and I couldn’t locate where the noise was coming from—as I continue to drive, the noise got louder. I would have gone back to the dealer, but they closed on me. I turned up my radio to try and cancel out the noise, but it didn’t work. The sound is coming from the driver's side. I went to the Genesis forum, and many other customers are having the same issues, and no one has gotten a real fix for the problem. I stopped at Genesis of Auburn to have the issue addressed, and a salesman told me that he heard of one car that had the problem. They brought in tech from the Genesis plant but admitted. It took them serval attempts to correct the problem. Genesis knows they have issues with the vehicle but acts like there are no issues. I can respect, and Company gives customers the option to get feedback regarding issues with their car and what they like about it.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Absolutely a Fantastic car

Brian OBoyle, 12/23/2018
updated 07/01/2024
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
23 of 27 people found this review helpful

I enjoy just getting into the car never mind driving it. Luxury at a great price. now 3 years old and people continue to say what a great looking car and my reply s" wait to you drive" even better !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I think it's great!

just a regular guy, 04/09/2019
2019 Genesis G90 Premium 4dr Sedan (3.3L 6cyl Turbo 8A)
16 of 19 people found this review helpful

Only had it for a week but I love the ride and the abundance of luxury all the way around! Everyone at work has been complimenting it! Not too hard to learn the many features. Can't confidently speak on reliability yet.

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