Used 2014 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A) Consumer Reviews

Name: 2014 Ford Transit Connect Review
Brand: Ford
Rating: 3.5 (2 reviews)

More about the 2014 Transit Connect

3.5

2 reviews

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Sussudio Harvey, Tujunga, CA, 04/16/2017

Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)

6 of 7 people found this review helpful

I have had this van for 31,000 miles now. At first was very happy . Comfortable an a zippy ride. Plenty of cargo room an access. Then things started to break. Pulled down the visor and the attachment broke. Pulled on a inside door handle and it came off in my hand. Now transmission is making a funny noise. But somehow the mechanics cannot hear it? Of course not, because it costs Ford money to check a Sealed transmission out. I have had many service vehicles over 40 years. I wanted a small cargo van because in certain areas the larger is bulky and not fuel efficient. The build quality on this van not very good though it looks it. And while it is very expensive initially I received a shock to see its resale value is Very poor.

Safety: 3 out of 5 stars

Technology: 4 out of 5 stars

Performance: 3 out of 5 stars

Interior: 1 out of 5 stars

Comfort: 5 out of 5 stars

Reliability: 3 out of 5 stars

Value: 1 out of 5 stars

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Bad experience "Again"

Upset customer, Bronx, NY, 11/29/2015

updated 12/05/2016

Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)

13 of 18 people found this review helpful

16k Miles took it for oil change, the service man ask me to come with him to the service bay. The transmission was leaking from the left axle. 10 years prior I had a bad experience with Ford and swear myself never buy a Ford again, forward to present here we go. After seeing this leak at 16k, I had the chills from 10 years of bad experience back again. I took it to the dealer and they replaced the seals, they told me the transmission oil was low and they top it off (never had any dashboard alert the oil was low) At 20k the transmission is shifting erratically, sometimes it doesn't shift when merging into a freeway, going up in a hill feels like the power disengage at times, or the whole car shakes trying to reverse from a parking, all this without any instrument light. Open the hood to check the oil, to my surprise the transmission does not have the stick to check the oil level, the users manual says you'd have to take the car to the dealer to check the trans oil. OMG..for real? Took it to the dealer thinking there is a diagnostic computer to the OBD terminal would tell me the oil level. The dealer service manager told me they have to drain the oil out to see how much it has or see how much is missing... How stupid that it? They didn't want to take the car into the shop since there aren't any check engine lights to diagnose the problem, he say ford would not pay them for the warranty work unless they can prove the problem. He say to keep on driving it until something brakes..sure this is a 25k miles 2014. Last week one the plastics they put to cover the windows holes on the sliding door fell off, thank goodness my driver was in a local road. Took it back to the dealer, to find out there is recall for that matter, but parts are not available until sometime jan-feb 2016, so if the other plastic in the other door falls off in the freeway and causes an accident, whos fault that would be? The engine has decent power and I get 21/22 mpg. I had in mind to purchase 10 vehicles for my service business within three years. Definitely not ford, unless I go back to the guzzlers at 9-12/mpg my grandpa drove. Update 12/03/16 Ford dealership replaced the transmission under warranty as well to the sliding doors panels that were falling off. The vehicle has now 33k and we haven't see any problems. The engine is very responsive. I am still not totally confident that these will last as much as our faithful full size chevy 5.3L we still have. Waiting to pull the trigger on full size or connect. Fuel price stabilization is the biggest factor.