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Used 2013 Ford Focus Consumer Reviews

2.9 out of 5 stars
180 reviews

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1 out of 5 stars

Another Lemon DCT owner

Screwed by FORD, 05/17/2017
updated 05/24/2019
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

3 clutch replacements, 2 TCM replacements and more software upgrades than can count, and 1 full transmission replacement. Currently at 46k miles. Bluetooth doesn't work, sync system is unreliable. Tons of intermittent problems that Ford can't replicate so they can't fix. The transmission is just completely dangerous, step on the gas 10 times and you will get 10 different responses. Sometimes the transmission can't decide what gear to go into and will constantly shift up and down, when this happens on the freeway you will change lanes to pass someone doing 70 and the transmission will keep shifting up and down until you coast to a stop. Everytime we take it in the shop they tell us "this will fix it." We bought the car with 10k miles on it 14 months ago for $17k, we now have 46k on it now and when we went to look at trading it in at the same dealer they offered $3k and told us they really don't want it due to the issues. This is a FORD dealer. 90% depreciation in one year and that was on a used car that already should have had the first big depreciation. Look at the latest consumer reports the focus and Fiesta's were rated 6/100. This is a bigger P.O.S than the PINTO. Also the transmission problems have us averaging 24mpg which they say is normal. (UPDATE: 5/23- 63,000 miles now. More clutch and TCM problems, dealers just tell you its the car "getting used to your driving style" and that the shuddering, chattering erratic, dangerous behavior is normal. Can't get 20K out of a set of 70k mile tires (properly inflated, maintained and rotated) as the chattering wears tires. Dealer has "reflashed the TCM" repeatedly and it does not get better. Dealer says its unfixeable but its not bad enough to fail their test to get Ford to pay for the "fix" that itself is only temporary. Easily worst car we've ever owned to the point we bought a Honda Fit to have something reliable and only drive this car when we absolutely have to.... UPDATE 2019.... Luckily the car was totalled in January of this year so I am finally rid of this lemon and last FORD product I will ever buy. We were rear ended and pushed passenger side first into an 18 wheeler at around 20mph, The car was totalled. The passenger side airbags all failed to deploy. When the fire department arrived on scene he removed the door by hand. Overall very disappointed in the way the car held up.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Run! Run Away!

C. Rockel, 11/05/2022
2013 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
2 of 2 people found this review helpful

Buy anything other than this car. My 2013 Ford Focus has been parked broken down in my yard for two months now while I wait for a part. There may be a ton of them for sale now and they're cheaper and get better mileage than their competitors, but don't buy one. I read so many raving reviews of the Focus I thought that Ford had the issues worked out. The car I got wasn't bad when I bought it. It had great fuel economy and could fit five passengers. The vent select stopped working right away and the horn never worked, but it is a nine year old car. I wasn't expecting perfection. I never experienced the slow speed shudder and jarring shifts so many other owners reported. Then two months later it developed the infamous transmission TCM issue. It lost reverse and gears 2, 4 and 6. I could limp it home if I revved the engine and let off the gas like I was driving a three-speed manual, but was told the problems would just get worse and more frequent. The dealer told me the TCM is covered by an extended warranty. Unfortunately there are no replacement TCMs available and no date when they're expected. I'm stuck with junk.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2013 Ford Focus for sale near you
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1 out of 5 stars

Non stop issues

Deb, 05/09/2022
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

I bought this car with 50k miles on it. I've had to have the door latches replaced ( recalled), the entire fuel system replaced ( the gas tank collapsed) also a recall, the TCM replaced ( recall) which i was told that if that was my current issue they are on a 6 month back order but it wasn't that, it's now my clutch assembly and the accuators. I've had nothing but issues. DO NOT WASTE YOUR MONEY on this hunk of crap car. Ford has forever lost me as a customer.

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5 out of 5 stars

Value and Wise Buy! 42 MPG Baby!!!

Sarah Smiles, 09/28/2017
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

This care has never left me on the side of the road. I bought the manual transmission because the reviews were better and I don't care what the car was rated - I GET OVER 42 MPG on average! People - ethanol free fuel keeps a small engine running better and longer. I have over 150,000 mile on this car and it has been great. Yes, it is small but worth the savings!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

Absolutely love it!

focusjp, 08/26/2013
2013 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
2 of 2 people found this review helpful

I love this car! Got it in April, now have just 6000 miles on it. Mileage started out a little low, 31 mph, but am now getting right around 37 mpg and I drive various traffic situations. I waited a long time to get a Focus, rode in several other Focuses and knew this is what I wanted although I had to trade in my 2000 Explorer XLS to get it. I do miss the extra cargo space, but the overall ride, flip down rear seat makes up for it. I have the Focus Sedan SE with 6 cyl. automated manual transmission. Did not see a selection for it.

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