Used 2013 Ford Focus Consumer Reviews
POS
Transmissions suck. Nothing but problems and Ford refuses to fix problem. Ford does nothing for its customers safety. Once you drive it off the lot you are on your own
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Lemon, lemon, lemon
I bought this brand new 2013 focus one year ago three months after I had it I had to put new tires on it because they were almost bald, then it started to shutter like my transmission was going out(they have finally recalled that part) terrible terrible terrible in the snow and now the air conditioning is out.. Mechanically This car is a piece of crap! DO NOT BUY THIS CAR RUN AS FAST AS YOU CAN AWAY FROM IT!!!
- SE SedanMSRP: $3,995297 mi away
- SE 4dr HatchbackMSRP: $6,390308 mi away
- Titanium 4dr HatchbackMSRP: $6,999238 mi away
Worst transmission ever built. Worst car company.
Don't buy this car. Ford experimented with a dual-clutch transmission and it was a complete failure. Had a 2012 and 2013 Ford Focus that I bought for my kids and both were in the shop constantly due to the transmission. The 2013 had the clutch assembly replaced twice. Ford would never admit that the transmission was a flop even though they extended the warranty on it for 7 years. I contacted the regional customer service rep and they just gave me the standard line that "Ford will continue to repair the problem." What good is the car if it is always in the shop being repaired. This was my first experience with buying a Ford and it will be my last. Traded in both cars for a Chevy Cruze and a Toyota Corolla. Since Ford won't admit their mistakes and take care of their customers, I will never be a customer of theirs again. I guess the old Ford motto still holds true - Found On Road Dead. Since the time I got rid of both cars there is now a class action lawsuit regarding these transmissions. All they had to do was admit they had a bad product and take the cars back. They could have had a lifetime customer. In 2020 I am still waiting for a settlement from Ford since their transmissions were found to be defective.
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Purchased the Focus Hatchback 2013 in Jan. and was very pleased with everything for the first week but the second week it began making noises upon acceleration and continued to get worse. Brought it into the Dealership and they said I needed to drive it till the 1,000 mile mark. The noise cont. so I brought it back at 1000 miles and Ford stated that this is occuring with other 2013 Focus and
Have had the Focus Hatchback for 2 months and was very pleased with everything for the first week but by the second week it was making noise when accelerating and cont. to get worse. I brought the car to the Dealership and they said they could not do anything till 1000 miles. I brought it back at 1000 miles but Ford says this problem is occuring on the 2013 Focus but the engineers do not know what the problem is so they can not fix it yet. They returned the car to me and told me to keep driving until the problem is fiqured out. This makes me very nervous, what could happen to it next. I would think about another car until they have fiqured these quirks out.
nothing to write home about
I've owned this for about 4 months and I was having difficulty with the auto transmission. I looked up some reviews/ technical information and found that Ford has a fix for the transmission issue and has even extended the warranty on these to 100,000 miles. Since buying it I've learned to get around the transmission problem that I was having by feathering the accelerator or hammering it (heavy footed). This vehicle has adaptive learning and it takes a while for it to understand the way you drive (1500 miles) no matter if you're the first owner or the tenth. Overall the cars fit and finish is just ok, nothing to write home about. This is my first automatic tranny small car and I just had to figure it out. Check out that warranty, no BS on that.
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