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Used 2012 Ford Flex Consumer Reviews

4.3 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2012 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
1 out of 5 stars

$3,000 repair for a 2012 with 70 thousand miles

dan, 06/21/2016
updated 06/23/2017
2012 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
8 of 20 people found this review helpful

The engine completely blew on the car and had to be replaced, at a cost of $13,000. The car still had $18,000 left on the loan and was blue booked at about $21,000. Ford dealer said that since I was late on an oil change (by about 4 thousand miles), that caused the failure. They said when they went to drain the oil, it was thick and black and that is what caused the engine to fail. I said BS, the engine, in the process of failing, CAUSED the oil to become black and thick, because there is NO WAY that missing one oil change by only a few thousand miles can cause anything close to that kind of damage. Bottom line: I paid for the new engine then DUMPED (sold) the POS as fast as I could. I have had great experiences with Ford trucks going back to the 90's. I think this may have been simply a LEMON, but the dealer didn't give a crap. Believe it or not, I replaced the Flex with a 2015 F150 with ecoboost engine ... we'll see how this goes. The AWD transfer case (part of the transmission) fails on these cars! Cost $1,600 (with labor, the part is about $1000) to replace it ... that is IF they don't find other issues due to RUST on the parts that have to be removed to replace the transfer case. In my case: the right side control arm had to be replaced because they could not get the ball joint to release, so the ball joint got ruined in the process AND since Ford in its quest to save FORD money has front control arms with the ball joints built in and not replaceable means that bottom line: ball joint (a $20 part) fails, you end up buying a $200 control arm and paying $100 in labor to change it. So now we are at $1,900. Next is the passenger side turbo charger .. it is located forward and low on the engine and has no protective covering or anything to protect it from the elements, so it RUSTS - badly! It has to be disconnected to replace the transfer case. The mounting flange and bolts rust so bad that they break when attempting to remove. Now we are buying a new turbo charger at $586 plus $560 in labor! So NOW, the cost of replacing this transfer case is a whopping $3,046!! My advice: if your Flex is going over 60,000 miles GET RID OF IT!!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

It's okay, but there are better choices...

jeffyb, 10/05/2011
2011 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
9 of 29 people found this review helpful

After spending considerable time driving my 2011 Flex on different types of roads, under varying conditions, I'd say it's good as a people-mover, and a good alternative to a mini-van. However, it is not as sporty as it's image portrayed on TV. After 11,000 miles the drivers window squeaks like a pig, and the auto tailgate is very annoying (way too slow opening & closing). Unless you have 6 or 7 people to haul, I would suggest an SUV like the Honda CRV or Toyota RAV4 instead. They have as much useful cargo room, handle much better and get better gas mileage.

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2012 Ford Flex for sale near you
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5 out of 5 stars

Versatile Wagon

Eric, 10/10/2020
2012 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 2 people found this review helpful

Fantastic car drives well, smooth ride and has room inside for tall people. With seats down it can hold more than many pick-up trucks.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Improve the ride

don kuehn, 01/14/2017
updated 07/22/2019
2011 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 3 people found this review helpful

It is still a truck ride

Safety
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars

WOW! I LOVE YOUR CAR!

Christina Tachmazian, 07/11/2019
2012 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

The car has 135,000 miles on it. The interior is a light tan leather and with the dark colored weather tech mats added for the preserving of this vehicle, I very much take pride when I get behind the wheel of my Ford flex. The exterior is the light green shade. The best color as everyone says.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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