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Used 2012 Ford Flex Consumer Reviews

4.3 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2012 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
2 out of 5 stars

6th time on the power steering! Gone wrong

Licy, 10/15/2022
2011 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

Hello, even a month ago I got it fix and it failed! The mechanic is very Frustrated that is happened again! I just want it right. I love my flex!

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4.5 out of 5 stars

Very Good...Almost Great

aohurst, 12/08/2011
2012 Ford Flex Titanium 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
26 of 49 people found this review helpful

Price $3,000 under invoice. I test drove the 2012 Durango on the same day as the Flex. Noise level - much quieter in the Flex Ride - I had a 2007 Durango, and the 2012 is much improved, but the Flex is still as smooth as a sedan. Handling - Durango R/T handles mountain roads better. Little body roll in the Flex unless pushed hard. Drove it in the snow and grade assist works well. (live in Colorado.) Brakes- horrible. Mushy. GM and BMW much better. Ford needs to improve here. Flex seats are very comfortable and soft-you sit in them. Durango seats are harder and you sit on them. Dodge seats have side bolsters that hold you in place- Flex seats have zero bolstering. Entertainment- Durango

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2012 Ford Flex for sale near you
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1 out of 5 stars

2011 Ford Flex

Carl F Planck, 10/23/2018
2011 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
8 of 14 people found this review helpful

I have a family of 5 and that's why we bought this vehicle. The vehicle is great in handling the road but last year suddenly it lost power steering. Paid over 1000$ for the repairs initially then steering pump broke. On top the air condition started not working. Paid couple hundred for that too. Ford sync is very strange, cant do the updates easily and is not working properly with our phone. I would not recommend the vehicle to anyone out there to be honest.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Reliability
1 out of 5 stars
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4.25 out of 5 stars

Great vehicle overall beware dealer transfers!

prjklass, 01/02/2012
2011 Ford Flex SEL 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
5 of 9 people found this review helpful

Overall the flex is great however I was disappointed with missing paint on bumper (where bumper meets sheet metal), some squeaks in ceiling air ducts and undisclosed minor hail damage to my vehicle. I will never do a inter dealer transfer in the future. Further my dealer (Maclin ford) also told me the vehicle had no break in period. After I received the vehicle I was disappointed to read that there is a 1000miles break in where the engine speed needs to be varied. Unfortunately the dealer tranfer involved a drive of almost 1000m. Seems to me like ford sales either does not know the product they are selling or they were dishonest in order to fininsh the sale.

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3.75 out of 5 stars

Head rest a failure

bootsboy, 03/18/2011
2011 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
10 of 23 people found this review helpful

The head rest pushes against the back of your head. Guess the ladies are really going to appreciate their hair-do being redone. They claim it's a "safety" feature. Bull. It's a bad design. Mercedes & Lexus don't re-do your hair for you nor poke you in the back of your head, and they are no slouches in the safety department. This is just a lousy design.

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