Used 2017 Ford C-Max Hybrid Consumer Reviews
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Great Value
To give a little perspective, I'm 5'7", 155 lbs. and coming from a 2010 Toyota Matrix. I've had Toyotas for years mainly because of their superb reliability. I've had 3 Fords in the past and swore I'd never get another one, again, mainly because of their reliability or, more precisely, their lack thereof. However, Toyota no longer makes a Matrix and its CH-R has horrible visibility and acceleration - two qualities very important to me. The Ford C-Max, by contrast, has both excellent visibility and very good acceleration - 8.1 seconds 0-60 mph according to Edmunds. I was leery about buying another Ford because of my concern with reliability, but given some of the other qualities I was looking for in a car I decided to take a chance on the C-Max. For example, it has very good gas mileage. I bought it on 8-17-17. Back then I was getting 52 mpg driving locally (far superior to the EPA estimate of 42) and 38 mpg on the highway. I live in MA and in the cold, e.g. 10-30 degrees F, the mpg has dipped considerably to about 35 locally and 33-36 on the highway depending on how fast you go. On a trip up the Maine turnpike at Christmas I got 34 mpg going 75 mph; on the way back and going 65 mph I got 37 mpg. Basically, when it was warm I was getting over 700 miles per tankful (13.5 gal. tank) with mostly local driving and now that winter has arrived I'm getting about 460 miles per tankful with mostly local driving. As you can see cold weather and high speeds really knock the mpg down. Another quality is its visibility in both front and back unlike several of the Japanese designed cars. As mentioned above, its acceleration is very good as well. With the Matrix I was fearful every time I had to merge onto a highway with oncoming traffic or get through an intersection with oncoming traffic. Those fears have been allayed with the C-Max. Also, the seats are very comfortable. It has adjustable lumbar support for the driver and the seats sit higher than my Matrix did for a better view of the road, but not as high as an SUV. It is by far the most quiet car I've ever owned and it feels very smooth. Steering is responsive. The brakes are fine. Headroom is terrific for anyone over 6 feet tall. In the snow it's fine. Granted, this car does not have awd, but for a fwd vehicle it's fine. I'm sure the weight of the car helps too. It's very heavy. One can feel it just in the weight of the doors. It weighs 3640 lbs versus 2830 for my Matrix. I'm approaching the 6000 mile mark and have had no problems thus far (knock on wood). Long term reliability remains to be seen, but so far so good. As far as negatives go, I wish the ground clearance was higher. I believe it's about 5.5 inches comparable to a VW Golf, Honda Civic, or Subaru Impreza which means I need to be very careful when going over speed bumps. I also wish it had a spare tire. The battery is located where the wheel well is located for most cars leaving no room for a spare. That means that whenever I travel up north, e.g. through the White and Green Mountains of New Hampshire and Vermont respectively, I have to pray I don't get a flat because the chances of driving into a dead cell are good, thereby making it impossible to call roadside assistance or AAA to get towed. If the lack of spare doesn't bother you, I highly recommend the car. As far as price goes, the sticker price on my SE model with the cold weather package was about 25.5K. I got it for 20K. And the Ford dealer gave me what I wanted for my Matrix in trade - Kelly Blue Book value for a car in very good condition. Why Ford doesn't advertise this car is beyond me. So far it's been a real pleasure to drive. (Update: 6/28/18) I'm currently at the 11,500 mile mark and I recently had a flat. I hit a curb and the rear passenger tire blew. Luckily I was in town and able to make it home to my driveway. It was on a Saturday at 5 p.m.; therefore, all the service stations were closed. I called the Ford roadside assistance number and set up an appointment to get towed to a Ford dealer (Acton Ford) two miles away on the following Monday. Thank God I wasn't in the boondocks somewhere. Because the belt was broken they had to replace the whole tire. So, feeling that I dodged a bullet, I asked the owner's son of Acton Ford if it was possible to get a full size spare. Doughnuts are only good for about 40-50 miles. He was able to find me an after market rim from tirerack.com and was able to mount a cheap Kelly tire onto the rim. It fits behind the rear seats. I went to Walmart and bought a folding lug wrench and a jack. There's a small compartment next to the battery where they fit perfectly. At least now I have peace of mind. I also renewed my membership with AAA. Ford roadside assistance provides towing for only up to 30 miles and when you call they want you to have a smart phone so they can send you a text to arrange service. At least with AAA you can talk with a live person.
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Very happy with purachse
We bought this car simply because it was was one of the very few hybrids you could tow behind an RV. Very happy with purchase. Averaging 40.5 MPH overall. Very comfortable seating. Extremely quiet interior. Good comfort. Very happy with purchase.
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- SE WagonMSRP: $12,599114 mi away
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better mileage than I expected
I am overall very pleasantly surprised with the quality, refinement and gas mileage - consistently getting over 40 mpg on most trips without crazy driving. The value for the money, particularly when compared to Prius, is incredible. Front seats are a bit hard and can get uncomfortable over longer trips. Noise level is very low, and even the basic stereo is pleasant. Unfortunately, Ford discontinued the model, but I would bu another in a flash!
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It's Sportier Than You'd Expect
I was in the market for a used car and was originally looking at the 2016 Ford Fusion Hybrid. After test driving the Fusion Hybrid, I felt that the car lacked the roominess I was looking for. For the last 12 years, I've been driving a 2005 Mercury Montego Premier which has an incredible amount of space inside the cabin, between the front and rear seats, and in the trunk as well. I had hoped the Fusion would emulate that cabin space and was disappointed at how cramped the car felt overall. I noticed the dealer had a 2016 C-Max Hybrid SEL on the lot, and I was curious at how the C-Max stacked up against the Fusion Hybrid. On initial test drive, I was very surprised at just how much cabin space the C-Max had, especially considering it's relatively small size. The seats were tall and the doors large which made it easy to get in and out of, and overall were quite comfortable with lots of adjustments for the driver. With the driver seat set to fit me (I'm 6'0", 225lbs, with a 32" inseam), it was easy to get in and out from the driver side rear seat. The cabin felt spacious and the controls were easily laid out and easy to get familiar with. The cargo space was definitely small because the hybrid batteries take some significant space, but not terrible. I could easily fit a couple of large suitcases back there, but not much room for anything else. The view from the driver seat was impressive with a clear view forward and around. The moon roof provides a fantastic view for passengers whether in town or out. The headlights provide excellent forward and side lighting in low beam, and great distance on high beam. The thing that really surprised me was the powertrain. The 188hp hybrid motor attached to a CVT felt much faster and more responsive than the 205hp V6 that came with my Mercury Montego. The engine is quick to rev when under heavy acceleration but because of the CVT, it never feels or sounds peaky or revved out. Instead, it provides decent initial acceleration on take-off and when passing. On a curvy road at night in mixed weather (some wet and dry pavement) and uneven road surfaces, I was surprised at how composed and quick the car felt. Accelerating hard out of the corners, the traction control felt neither overbearing nor inadequate, and instead the car remained fairly flat and composed. I drive for Uber and Lyft, and I have received several compliments at the amount of space available for my passengers. As well, I am pleased that spending 5-10 hours in the driver seat doesn't make me feel like I need acupuncture or chiropractic care, unlike my wife's 2006 Mazda 3 Wagon. The overall gas mileage has been impressive as well. On an average Lyft/Uber night, I've seen 42 mpg regularly and up to 47 on several different shifts. Currently, my overall gas mileage has been 44.3 mpg with mixed driving in heavy traffic and on the freeway. So far, I really like the C-Max and I look forward to revisiting my review in a year to see if my opinion has changed.
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Save the Planet and Have Fun Too!
I think the C-Max never found its market niche. Environmental types wanted the Toyota Prius because of its better gas mileage. Families wanted an SUV because it can haul more stuff. Performance enthusiasts wanted a sports car because they craved more horsepower. But the brilliance of the C-Max is that it combines high levels of fuel efficiency, performance, and cargo capacity in one impressive vehicle. Over the past 1100 miles, our C-Max has averaged 42 miles a gallon in combined city and highway driving. Despite this frugality, it is a blast to drive. On the freeway, it rides like a bigger car. On a twisting two lane road, it is a real joy, with nimble handling and plenty of power. On a recent two-hour drive down Vermont’s Route 7, I passed everything in sight! Our previous car was a Saab 9-5 with a 250 hp engine, but the C-Max feels quicker. There is also a surprising amount of space in the car. With the rear seats folded down, I can load up my bike without removing any wheels, add all of our stuff for a long weekend away, and still see out the back window. Pros: - great gas mileage - precise steering and sporty handling - lots of power - surprising storage space - quiet interior - large display screen with SYNC 3 Cons: - the brakes are touchy. For best fuel economy, you need to use them very gently. It took me a couple days to get used to this. - the tailgate is not as handy as it might seem. It opens up automatically if you have the key in your pocket and you swipe your foot under the bumper. But you have to stick your foot pretty far under the bumper to make this work, so it’s a little awkward.
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