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2024 Chrysler Pacifica Consumer Reviews

3.9 out of 5 stars
27 reviews

Pricing

Edmunds suggests you pay
$38,004
Prices based on sales in MS thru 6/2/25
Final assembly in Canada

We have a limited number of reviews for the 2024 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.

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Pros
Cons
2 out of 5 stars

Its A Chrysler for goodness sakes

NoMoChrysler, 07/07/2024
2023 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
8 of 11 people found this review helpful

Unfortunately, I rented a Chrysler Pacifica summer of 2024. It was extremely hot. So, I figured the same entertainment cluster problems was due to heat. Bkank screen, no audio, no a/c control, dropped BT, unrecognized BT, etc..etc..etc. Other threads have people shutting off the car, pulling fuses, pulling battery cables, etc. For a 2023...no one should be experiencing massive system failures as described. y others. Chrysler shkuld be ashamed...but they dont care. Never did with all the poop.products that (may look good) but don't live up to the expectations (abd sticker price) of modern automobiles. No radio should be blanking off by current standards! I feel sorry for owners who are stuck with these lemons! I was stuck with a rental for 3 days and was frustrated from day 1.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Connnnnneccccctivity, not so much.

Onda road, 05/16/2023
2023 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
6 of 8 people found this review helpful

This newish rental drives decently, front reasonably comfortable, 2nd row not so roomy. We are making a trip using phone navigation. Connectivity stinks. A cable movement starts errors. Blue tooth is not reliable, two phone hook up brings screen freeze ups that don't go away even when phones are disconnected. We changed cables ant the freeze ups continue. Navigating thru a large fast paced city becomes a nightmare.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

We still love a mini van

Jerry P, 07/17/2024
updated 01/21/2025
2024 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 5 people found this review helpful

Great van. The days of affordable vehicles are over. The days of minimal electronics and manual controls are over. The standard model has way more bells and whistles than I would ever choose to have on a vehicle. The auto manufacturers leave us no otherchoices. I have owed a Plymouth Grand Voyager, Dodge Grand Caravan, Chrysler Town & Country and now the Pacifica. I feel the Town and Country power train was smoother than the Pacifica. The shifting is a bit clunky at times and throttle response is sub par. It has a nice ride quality and is very comfortable. I hope this rig lasts as long as it's predecessors. I feel the Pacifica was the best over all mini van choice vs the competition. The mid seats that are stow n go have a terrible headrest release system. There is a weak point that connects the latch to the headrest. It's going to break if you use the stow n go. They should be ashamed of the failure rate and repair cost. $150 for the entire headrest and dealer install cost to repair a .10 cent piece of plastic. I just repaired my father in laws headrest on the passenger side. I plan to make a metal replacement part for that plastic bit. Same design for years with no changes from them. Google it. Pacifica stow n go headrest failure.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Max Value in a Mini Van Plug-in Hybrid!

Rev. Nick, 08/19/2023
2023 Chrysler Pacifica Hybrid Pinnacle 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
4 of 6 people found this review helpful

So some people have had nothing good to say, but that is not me. Being in Texas I have enjoyed spending near $40.00 dollars a YEAR in gasoline and since a new law passed in Texas costing full EV cars $200.00 dollars a year to register the Plug-in Hybrid is exempt from such a fee. No other Hybrid has the space to haul people or things around in comfort it has all the bells & whistles you could want and owning one since 2019 it has served me well with little or no cost to repair, it did have a few recalls that the dealer took care to upgrade in a timely manner making it even better to own! there will always be nay-Sayers but not I as it is the best all around Mini van to drive in all weather, and yes we see snow in Texas just not more than a few days a year. I have changed out the tires with Run-Flat type to make it even better and got an adapter to use Tesla charging stations when on the road plus added a charger that I plug into the electric dryer plug in my utility room since my dryer is gas with a long enough cable to reach when I park it in my garage, at a much reduced price than adding a 220 Volt charger in my garage which has saved me a great deal of money to add extra stars to my review so I get a MAX value out of this Mini Van.Plus all the people who ask me about it and love the deep blue color with light tan interior.it is a head turner any where I go.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Unashamedly Mediocre

bmrider71, 01/06/2024
2023 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
7 of 12 people found this review helpful

We bought this van (Touring L AWD trim) to accommodate our family of four plus an au pair for road trips and child-ferrying duties. We had written off the Honda Odyssey (I hate Hondas, irrationally, but there it is) and Toyota dealers were price gouging Siennas to ridiculous heights and had none in stock anyway). I had low expectations for the Pacifica, and they turned out to be justified! First, the good parts: 1. Cargo space is big and easy to configure with the "Stow N'Go" 2. I like the electric tailgate operation, as you can hit the button and have enough time to grab your bags and start moving before it starts closing 3. Our kids enjoy the second row captain's chairs 4. It isn't too terrible to drive. It steers and brakes predictably, is acceptably quiet underway, and the transmission shifting is no worse than many slushomatics I have driven, and even incorporates some engine braking on descents etc. The rest of the van kind of sucks. The most egregious of its offenses are the following: 1. The front seats are uncomfortable. Despite all their adjustments, both my wife and I are squirming with discomfort after about an hour of driving. We've owned a broad spectrum of cars whose comfort ranges from acceptable (e.g., my Tacoma, which has traversed the country a few times) to good (e.g., Mazda CX-9) to sublime (i.e., SAABs and Volvos, which are pretty much flying Jaccuzzis), and this Chrysler is by far the worst. For a road tripping machine, this is disappointing. 2. The electronic gizmos are intrusive and annoying, with crappy execution on things like the adaptive cruise control (jerky), blind spot warnings (too loud and startling), proximity parking alarms (scream when you're a mile from hitting something: you should wear ear plugs if you ever drive in a parking garage), and the automatic parking (a joke, really, both for parallel and perpendicular parking; even the salesman was nervous about it when I asked to try it out). 3. For multiple drivers, the memory settings are annoying in that they don't recognize or remember who was last operating the vehicle (the seat would adjust to my wife's settings every time I'd stop for gas, even though I had been driving and continued to drive and the doors hadn't been locked or anything). And the memory settings don't even adjust the side mirrors. The side doors only creep closed and open via electrics, so you can't get that satisfying sliding door slam. 4.The infotainment is clunky and flakey and only pairs with our phones without trouble about 60 percent of the time. And no USB ports for the third row? Why? 5. The stock Pirelli tires are crap and scary on anything remotely wet or slippery (dirt roads), despite the AWD. 6. The controls and interior feel flimsy. For example, the cowl over the rear view mirror attachment jiggles with every bump and feels like a plastic potato chip. The blinker stalk feels like a wet noodle. A mysterious loose bolt turned up in the Stow N' Go storage well. I could go on. Happy Meal toys have a better build quality. 7. Finally, the van looks like something a whale coughed up, a phenomenon that is not helped by flat gray paint (the only available color in our area within our budget). Plastic chrome? Yuck. In summary, we'll bite the bullet until we can function with a smaller car, and will trade it in as soon as possible for something that doesn't fill us with despair every time we look in the driveway.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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