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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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Pros
Cons
3 out of 5 stars

Stop when it wants

Charles Slocum, 04/04/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
7 of 8 people found this review helpful

We owned the vehicle for 14 months (26,000) and its has been in for maintenance 12 twelve times. The Pacifica has had the engine stop twice while driving. Both times it was very brief (1-2seconds) but still causes great concern. The dealer can't find any errors in the onboard computer and can't find any issues to cause this problem. The transmission every once in a while clunks so severely that you would think you were just hit from behind. Again, the dealer can't find any errors in the onboard computer and can't find any issues to cause this problem, although the module that controls the transmission was recalled and replaced. We love the van and many of the features but feel very unsafe driving it.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

grat van

Dano, 01/24/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful

Nice van if you need one!!! owned several Honda Odyssey's and made the switch. Very comparable at much better price

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Pacifica

Greg, 09/10/2018
updated 09/27/2023
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful

Owned this van since April 2017 and have almost 16K miles on it. Has been flawless, except for about 3 recalls (software fixes and seat belt fix) which were all completed in one hour visits. Combined mpg is about 23 and it lives up to its reputation beating out the competition on the comparison tests on youTube. This is my 4th Chrys van and the last one was a 2012 T&C Touring L plus. Granddaughter was so impressed with the van she wrote a school paper on it..... buy it you'll love it. Tech and Entertainment options are the best. Update at 19K miles: On the Pacifica Forum (Internet Web site) you can find out lots of info on this van. One issue that many owners have identified is paint blisters on the aluminum hood. A number of owners have identified this issue with pics. I have one blister on the hood. Have not taken it in for repair yet. Chrysler is replacing hoods or repainting hoods to fix the problem. Problem is concurring because of the galvanic interaction between the mixed metals (aluminum and steel) and failed primers, etc.... Other than the hood issue the van is great, have owned it nearly 2 years and no regrets. Update 22.3K miles, 2.5 years: Again on the Pacifica Forum a small number of owners have noticed that where the front bumper fascia meets the drivers headlight there is a very small gap. Mine has that as well. Chrysler has replaced the bumper fascia for at least one owner. Apparently the bumper wasn't installed correctly causing the clips not to grab or fail. I will have this serviced when the hood blisters are remedied under the 3 yr 36K mile warranty. Other than these 2 cosmetics (bumper and hood), best vehicle I have owned. A friend in the development has a 2018 Toyota Sienna, says the Pacifica rides better and has smoother shifting, etc.... I agree. Have 30 K miles on the van and no new problems or surprises. Got the hood blisters fixed (hood primed and repainted) under warranty and the gap in the front fascia gap fixed by a body shop while I waited. When you know what you're doing like this body shop did, it was an easy fix and no charge. Dealer said if the hood blisters come back they'll fix it under the 5 yr 60 K warranty. I have been driving nearly 50 years, and this is the best vehicle I have owned or driven..... Although I was impressed by the Ford Explorer seats that give a heavy duty massage...... Update March 2021. Owned the van for about 3 years. I am getting about 24 mpg in mixed driving which good. Have about 35,000 miles on it, trouble free. Original tires are Kumho and should be good for 50K plus miles. No problems with the van; it's my daily driver. Still the best vehicle I have owned. Very versatile, load it up with visitors, taking weekend trips or loading it up with trash cans of yard debris going to the recycle place.... I still love it and have not regrets.... Have 45,000 miles on the van. The only thing that changed is that when you use the volume knob on the radio there is sometimes a delayed reaction. When you use the steering wheel controls for volume, there is no delay. Other than that the van has been flawless. Update 3-22-34: Nearing 50K miles. Time for a new set of tires. The Kumho OEM tires have been great and since they are less than the Michelin's, I'll probably go with them. I am on my 3rd battery. The first two were on Chrysler, this one is an Interstate (about a year ago) and I usually get about 5 years from an Interstate. Other than that the van has been trouble free, a great purchase and good fit for my needs. Just cleared 50K miles and put on a set of Michelin Defender 2 tires. I love those tires. I would recommend tire dealers that use the newer Road Force balancing (Discount Tires) and not the old spin balancing. Did 2 DIYs to the van: changed the antifreeze and replaced trans fluid. Amazon has the Mopar antifreeze and also the Valvoline ATF compatible. Van is running great, but I am only putting about 8K miles a year on the van......

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Top of the line...but...

Sam, 08/19/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful

The gearshift lever has been replaced by a rotary dial. This dial is dangerously close to the radio volume dial. The driver could accidentally move the gear dial, thinking that he was reaching for the radio volume. In my estimation, this was very poor engineering. Why could not the previous model's dash mounted gearshift lever been retained?

Performance
5 out of 5 stars
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5 out of 5 stars

Pacifica is a perfect family car!

Barry Pickett, 04/11/2018
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
4 of 4 people found this review helpful

Check all available options for best mix. Ask about transmisssion shifting issues. Mine is slow to re-engage from near stop/slow roll.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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