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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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Pros
Cons
5 out of 5 stars

Drives like a nice car!

CarReviewer, 11/04/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
8 of 9 people found this review helpful

CarReviewer 2017 Chrysler Pacifica Limited with Mocha interior, advanced safety tech, towing, 20" tires drives better than anything I compared in it's price range and even ones that can cost more. It has more features and free XM Sirius for a year, 5 years Travel Link, 0%, rebates, etc. You get a lot for your money when compared to other vehicles. Drives like a very good handling car. Traded in 2010 Ford Flex Limited Ecoboost which was a very good vehicle but Pacifica is better. Well designed minivan, very comfortable, handles well, quiet, smooth driving, good gas mileage, very good stereo, easy to use Nav, great looking inside and out, actually fun and enjoyable to drive, roomy, a lot of storage area, stow and go seats, safety features and more. Did a lot of research for many months even before Pacifica was available and test drove many vehicles including redesigned Mazda CX9, Infiniti, Explorer, Durango, Grand Cherokee, Nissan Pathfinder, Acura MDX, Toyota Highlander, Lexus 350 and others. Drove other minivans in past and didn't care for most interior styling. Pacifica drives better than crossovers. Doesn't seem floaty on highways like some crossovers. Very planted. You don't think your driving a minivan. Very well designed vehicle and put together well with quality looks and parts. So far extremely happy. I don't work for a dealership. Just a very satisfied consumer and I look forward to taking drives in my new Pacifica. I owned a first year model 2005 Chrysler 300C for over 8 years with no problems other than a knob breaking on NAV when they had knobs and got a very good trade in on a leftover 2012 Chrysler 300C Luxury Series I bought in 2013 - a very good vehicle as well. Even though one always wonders about reliability and buying first year cars, I've had good luck with Chryslers and they keep getting better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

Love/hate relationship w/ my Pacifica

Gerald, 01/11/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
17 of 21 people found this review helpful

My 2017 Pacifica replaced my 2014 Odyssey. From a driving perspective, it’s a class or 2 above the Odyssey. It’s so much quieter and smoother to drive. However, from a functionality and reliability standpoint, it fails compared to the Odyssey. My Uconnect has many quirks and does not functionally normally. I’ve spent over 3 hrs on the phone w/ tech support but there are still many quirks that tech support can’t fix and they recommended that I take it to the dealer. Who has time for that?! The Pacifica’s interior is stylish, but it lacks many nooks and crannies for storage compared to the Odyssey. Also, all the seats are extremely difficult with car seat installation – seat bottom reclines too much, headrest protrudes too much, latch and tether difficult to use and limited 2nd row width to accommodate 3 car seats together comfortably. The Odyssey was 1000x better in this respect. So far I’m enjoying the drive. But I miss the day to day functionality of the Odyssey.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Wow. Feel of SUV with 20inch tires.

Donna Geslak, 09/29/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 16 people found this review helpful

It is the first car with the sportyness of an suv and the comfort of a mininvan. Room for everyone and everything. 20 inch wheels a must. Only thing that black interior color shows dirt too much, but 2 tone interior of mocha brown and black with light inside top really make the car feel roomy and regal. Classic car with a very expensive feel. Great alternative to Escalade. Better riding views everywhere in car, more comfortable inside without feeling that you are driving a boat. Pacifica handles beautifully and almost half the price of the Escalade. Would recommend to anyone. Get the glass top too. Wonderful driving experience. Just wish it was less expensive so that everyone could enjoy the ride with all the bells and whistles without the high price tag. Lastly it is a very understated car. I like that because people wont think to steal it first like a BMW or Mercedes, but on the inside it is loaded with luxury.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Do not buy! I repeat do not buy!!

AY, 08/10/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
10 of 12 people found this review helpful

I can't even begin to list all the problems with this car. I bought mine brand new less than a year ago. Already so many recalls on it but that's not even a biggy for me. I was driving the car on a regular rainy day and the it just stopped running in the middle of the road (seems it's designed to be driven only on sunny days......large sun roof). Anyway, the car won't start and had to be towed to the dealership. It took my crappy dealership a whole week to figure out what they thought the problem was. They replaced some capacitor only to find out that the engine had knocked. This is over one week later. I was told everything was covered under warranty until they did their tear down and found water in the engine----not covered under warranty; so now I have to deal with my insurance company; all this while running up an expensive rental bill because my useless dealership does not have a loaner. Chrysler is now telling me that paying for my rental is a courtesy that is not guaranteed! Useless car, useless company and useless dealership. DO NOT BUY ANY FIAT CHRYSLER PRODUCT. I am getting rid of both FCA cars (also own a Grand Cherokee) and I am starting an online petition on change.org for FCA product boycott until they get their acts together, feel free to sign on.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Too new! Too many issues!!!

Keila savage, 04/02/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
18 of 23 people found this review helpful

I have had my 2017 Pacifica for 40 days and 15 of it, the car has been in the shop. The 3rd row which is imparitive to my family of 5 is stuck.(and after looking at reviews I see this is common) The dealership (tacoma dodge) has been a nightmare of unorganized and uneducated people attempting to fix it. Chrysler has been a bit non emergent or worried about my issue. I would never spend this type of money on a Dodge/Chrysler or Jeep again. Such a huge disappointment.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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