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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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1 out of 5 stars

Worst car in my 45 years of owning cars

Peter, 11/29/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful

This car is more unreliable than my 1995 Malibu, which I thought at the time could never be topped as the worst, most unreliable car ever. Don’t be fooled. I’ve owned my limited pacific for less than 6 months and I have a list of at least 15 things that have broken already. I woke up this morning with a non existent uconnect computer on top of everything else, which means you can’t run the heat apparently. Honestly, I am not going to waste my time listing all of the other major problems including the transmission already?! Bad job Chrysler. Worst car I’ve ever owned. Good thing I have the unlimited warranty. You will pay for all my trouble and inconvenience. Horrible

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Problems in the first week

Patrick, 06/02/2017
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful

So, we were super excited about this car (or as excited as one can get about a minivan), and as other people mentioned, it shows really well and has some great features, but 1 week in (that's right, just 1 week) we've already having issues. Picked up the car on Monday; Tuesday it was in the service shop because the TV's didn't work; Wednesday/Thursday was happy with the car; Friday I'm making another service appointment because the rear/trunk liftgate no longer functions. Rating as 3 stars (for now), but anymore issues and I'll lower it to 2 or 1 star. Trying to be patient - but we'll see how long that lasts.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Cross Country Ride

CSB, 02/07/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
9 of 10 people found this review helpful

We bought our 2017 Chrysler Pacifica on May 5, 2016 from the Baumann Auto Group store in Fremont, Ohio. We bought the Touring L model. On August 1, 2016, we took a ”shake-down” trip to Denver, Colorado, driving from Tiffin, Ohio to Denver, a trip of about 1200 miles on the interstate. On the trip west we averaged 70 miles an hour and averaged 32 miles per gallons. While there we drove up to the Trail Ridge Road in the Rocky Mountain National Park and experienced no difficulties with the car. On our return home trip drove 75 miles per hour and the mileage dropped to 29 mpg. In November of 2016, we drove to Florida and again never experienced any problems. We were very pleased with the performance of the car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

ELectronics work at will

bob lewis, 11/27/2016
updated 06/19/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
15 of 18 people found this review helpful

cruise control; set it at 55 going down hill it does not hold you close to 55 it speeds up you will be going 10 to 15 above speed, controls work when ever dash lights blink off and on, The main thing I have 5,438 miles on the car and it has used 3 qt of oil. Going back to dealer with strong words .Dealer doing a oil check every 1000 miles They going to keep car for 2 days to find problem with cruise control, still working on lights. no longer using oil still having problem with cruise control dealer cant get it to do it,but they are going to ride with me to see if they can see it. Dealer is working with me.

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Like riding in a limo

Steve, 10/15/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
5 of 5 people found this review helpful

It's such a smooth ride! The gas mileage is pretty good on the highway. It's huge inside - must look out for the outside of the car - it's really long and hard to get used to. I love the separate climate controls for driver and passenger - and in back. Very good visibility, but not as good as the Subaru Forester I traded in. It's a long step from the front seats to the ground. Not a fan of the front apron, which is susceptible to being beaten up by high curbs. Very smooth shifting transmission. Cruise control is a little jumpy when going down a hill.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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