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Used 2017 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
168 reviews

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1 out of 5 stars

Get an odessy

Buyers remorse, 11/17/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
8 of 10 people found this review helpful

Dashboard is a pain to use and awfully designed. To many steps and buttons to press for simple thing. A/c and heat do not cool/heat well unless on highest setting, but then cool/hot air blows into you eat and it is so loud you cannot hear music or talk. Doesn’t shift well between gears, doesn’t steer or handle well, no side camera... drive an Odessy for 10 plus years. Wanted to try something new...big mistake

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Lots of features but they are poorly executed

Paul schultz, 12/15/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
8 of 10 people found this review helpful

Traded our 2015 BMW 328d sport wagon in for this after we found out we were pregnant with second kid. Tons of features, too many to list, but theyou are more difficult to use than they should be. Too many simple operationsteps have been in bedded I to the infotainment screen. This wouldn't be a huge issues, exept that the computer is horribly underpowered and the response time is extremely slow. I have also noticed a few mechanical issues with the transmission. Doesn't seem to shift from park to drive or reverse very consistently. The van drives very smoothly but the seats (all of them) are not very comfortable. The van is extremely flexible though. Its very easy to load and unload kids, strollers, and carseats. Tons of space behind the 3Rd row and lots more with the 3Rd row down. Finally, we've made several good road trips and unless you go 60 mph the whole trip you won't get better than 24 mpg. (They advertise 28)

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2017 Chrysler Pacifica for sale near you
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3 out of 5 stars

Transmission issue with no fix from Chrysler

Anonymous, 08/13/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
8 of 10 people found this review helpful

We had a Pacifica van and had a slamming in transmission hitch progressed to more frequently. After having van in shop 5 times and they could not find anything we traded it in. Have girlfriend who also had transmission stop working during snowy season and they were trapped on freeway with children inside. We took van to dealer multiple times and of course their line was we put it on the machine shows nothing. I asked them to drive it and they said they found nothing. There is documented transmission issues with this van. Unfortunately we traded it in to buy a more reliable vehicle. Plelase read reviews before purchasing this beautiful van.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Love our Town&Country. Dissapointed by Pacifica.

LoveTown&Country, 10/18/2016
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
22 of 31 people found this review helpful

We have a 2008 Chrysler Town&Country that we love; but we were wanting a new van, and so we went to test drive the Pacifica with the full intent to buy it. But we were extremely disappointed. When they re-designed the van, the designers clearly did not take into account that most people driving vans have families of more than two children (the whole reason to buy a van). While the Town&Country had 2 DVD screens, giving you the option for the third row to watch DVDs without the second row having to see it ( a great feature when you drive other adults in the car); the new Pacifica ignores the third-row-passengers completely. In the Pacifica, there are fantastic in-seat screens for the second row (they are installed on the back of the first row seats), but these screens cannot be seen from the back row when the 8th seat is installed. Which means that if you have any kids in the last row, they do not have the option to watch DVDs. Which seems a huge design-flaw as I know many families whose kids sit in that last row. We presumed that it would be possible to install these in-seat screens for the third row, an obvious fix, but our salesman informed us that that was not possible. So no DVD watching for the passengers in the third row. Meanwhile, if you decide to go sit in that last row, you quickly realize that the headrests are tilted forward at a sharp angle, which was very uncomfortable for an adult. And they are not adjustable. When we inquired about this, the salesperson told us these seats were meant for children, not adults (so they did want children sitting in that row, just not ones that would want to be entertained by the DVD system). But here is were you run into a bigger problem. Children grow. They do not remain tiny forever. Our oldest just turned 15, and he is 5'9''. Still a child, but too tall for the back row of this minivan, according to our salesperson. Thus, he would have to sit in the middle row, leaving our younger children sitting in the back, whining about the unfairness of the screen situation (and no, you cannot have adjustable headrests installed in that last row). So, while we were really excited about the possibilities of this new van, if you have more than 2 children, the Town&Country was a much better model.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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4 out of 5 stars

Sealant in tire pump, effectiveness & replacement

Jim, 05/30/2018
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
7 of 9 people found this review helpful

I'm Leasing a 2017 Pacifica since last September. While driving I had a flat tire. Took out the kit to inflate the tire, it has some sort of sealer in a can that comes out when you use the air pump . It didn't work. tire did not inflate. Tow truck came to take me to tire shop. The driver said those inflators never work. At the tire shop I was told that they could not repair the tire because the sealer was pumped into it. So the cost of a new tire was very close to $200. and two days to get an exact replacement. Then I found out that I had to replace the inflator sealant , another $80 some.and on order. So a simple flat was going to cost me about $280 something and wait for sealer refill. When if I hadn't used the sealant it might have been repaired. To me this is a very bad system in order maybe to keep cost down or milage up. Also believe it or not I can't turn off the radio. I can only mute it. Fine except when you restart the vehicle the radio defaults to unmute state. Every one in the vehicle says it annoying.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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