Used 2017 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
DO NOT BUY THIS VAN
Pokey, 01/09/2018
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
11 of 14 people found this review helpful
DO NOT BUY, IT IS DANGEROUS! My sliding door opens on its own...came out from eating at a steak house and my van door was open, pulled in my garage the sliding door opened on its own....the radio and USB is crap, it works when it wants to....this van will cause your nerves to be shot...because you don't know when you come out of the grocery store if everything you left in the van will be stolen because the door is wide open...to many problems....or at least mine is a big yellow lemon and Chrysler won't do a thing for me!
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Too soon to tell (updated as “a solid purchase”
Allan b, 07/15/2016
updated 06/10/2025
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
20 of 27 people found this review helpful
6/2025 update Still a great car. Chip in windshield was repaired by me immediately, but still cracked. I’ll have that replaced. Brake pads and rotors will need to be replaced in the near future. I change my own oil and rotate my tires and wash the car regularly. No rust, no dings. The inboard armrest has cracks where I put my elbow. I’ll replace that myself. Planning a few long trips this summer. I have no qualms about taking the van. Really happy about the purchase. 12/2024 update Going on eight years of ownership. No problems, just oil change and tire rotation that I performed myself. For the amount of tech the car has, I’m amazed every thing functions properly including data ports. Love the red velvet pearl exterior and the cognac inside. 6/2024 update The panels underneath the van were missing a few fasteners. Replaced them. Other than regular maintenance, that is it. It’s a pretty good daily driver. Tight turning radius. Very maneuverable. Very happy with the purchase. 11/2023 update This vehicle does everything we ask it to do. It’s comfortable, drives very well, and has the right amount of tech. We are up to 85k miles. No squeaks. Very quiet and great gas mileage. 6/2023 update 75,000 miles (give or take) Six years into purchase and still satisfied. Everything I’ve said about the van still rings true. New tires and battery and wiper blades. AC compressor replaced. My two teenagers prefer the “van life” over our other car. Paint and interior still in great condition. Needing a third vehicle soon and everything seems dis-satisfying compared to our beloved van. 9/2022 update. 67,000 miles. No problems, no recalls. No reason to return to the dealership. Continuing to perform my own oil changes and tire rotations. Five years in and the paint still looks fabulous. Van drives flawlessly around town and on the expressway. The tech is still “modern”, mpg is 28.5 and sound system puts a smile on my daughter’s face. 9/2021 update. Versatile vehicle. Drives and handles the road with superb ease. Problem free and 28.5 mpg in mixed driving. This summer, two family trips. Michigan to Virginia and Lower Peninsula to Upper Peninsula. The Virginia trip, six people (2 teenagers in third row), plus luggage. No problems or complaints from anyone. Having climate controls in last row and second row blu ray was great. There is a lot of tech in this van and it has been working flawlessly. 3/2021 update. Going on five years owning this vehicle. Hoping for ten more. Everything works, good gas mileage, very comfortable interior. Occasional transmission quirks. I took the van because the powertrain warranty is up in June. Dealer provided a loaner for us while it was being looked at. Very happy with the purchase 08/2020 update. 41,5k on odometer. Continuing to be a trouble-free vehicle. Finished moving parents, used stow and go. Very spacious. Averaging 28mpg on mixed driving. Seeing 34 mpg on highway. Have a few scratches on paint, which is a bummer, but overall, mechanically-sound. Changing my own oil at regular intervals, rotating tires, that’s it. Very pleased 2/2020 update. Recently helped my parents move to a retirement home. It’s really great for swallowing up large amount of stuff and moving it from place to place. Easy for my mom and dad to get in and out. Handles rough Michigan roads and winter conditions with no problem. Since my last update, I’ve had no reason to bring it in to the dealership. I do regular maintenance on my own. Lastly, the pearl red velvet exterior looks great when I regularly wash it. 8/2019 update. Three years in and still loving this car. Very quiet and smooth ride. It’s very comfortable for long road trips. My kids are fighting over who’s getting the car when we sell it. Some details: Corrosion on hood, dealer matched paint really well and replaced. They even detailed the car inside and out. Occasional transmission lurches, dealer replaced torque converter. No other issues. 8/2018 update. Really enjoying this car. Rides quietly and is very comfortable. Seeing 33mpg on the freeway/31mpg while towing. The red velvet pearlcoat paint looks gorgeous. Trying to keep it washed and looking good. Lots of convenient features including radio controls on the back of the steering wheel. Took care of two safety recalls without any problems. The sliding, second-row doors are making grinding noises so we are having the ball-bearings replaced. Apparently, the bearing are on back-order, so we are waiting on those. Engine and transmission are smooth and quiet. AC is cold and love the auto-temp feature. 2/2018 update. Radio replaced since last update. No reason to visit Chrysler service (and I’m picky). Only fair that I upgrade the reliability in Edmunds to 4stars. Love the way it rides and how comfortable the front seats are. Don’t love that Uconnect is a subscription service. Kids don’t use the apps on Uconnect anymore because they cannot be added to. Like I said, I’m picky. 8/2017 update. Oil change was straightforward. Oil filter is on top of engine instead of underneath. Tows my 14 foot fishing boat smoothly. Added weathertech floor mats to match interior. Only issue is radio (sound and presets are acting wonky). Dealer is waiting for new radio to come in (backordered). Spreading a wide net for a good deal. Dealer added nav, wheel group, inflatable spare, tow group, locking lugs. First minivan. First Chrysler. No problems. Ten days in. washed it already. Seen 33mph on freeway.
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2017 Chrysler Pacifica for sale near you
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- Touring Passenger MinivanMSRP: $10,89513 mi away
- Touring-L Plus Passenger MinivanMSRP: $14,49522 mi away
- Touring-L Plus Passenger MinivanMSRP: $9,68910 mi away
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Bad transmission
Nr, 10/26/2018
updated 04/30/2021
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
6 of 7 people found this review helpful
Bad transmission dealer is not allowed to replace transmission, Chrysler won’t let them even though tech at dealer said it needs to be. Chrysler called me and told me if I wanted money. But car stalls in middle of intersection because it won’t shift, I told them I won’t put a price tag on my family just to go away. Still ongoing transmission issue stoped going to dealer because they can't do anything chrysler stop responding to emails and phone calls, put in several star requests but no call back now it is out of warranty so we have to pay for any diagnostics and chrysler won't cover out of warranty. It's a lemon but they won't do anything. Hands are tied. I hope they get sued big time by someone with lots of money. And since I don't have any money I can't do anything about it. All eventually have to answer to a higher power so it's on them. My life goes on.
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Change of Mind
Tony G, 01/14/2017
updated 07/16/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
17 of 23 people found this review helpful
We went from being extremely excited about our new minivan, to increasingly frustrated. First of, this van shows off well. The features, the ride, and its looks we thought set it apart from the competition. It wasn't until we drove off the dealership when the headache began. Driving off and seeing the engine light come on is the most disheartning thing an owner of a "new" vehicle can experience. So now, we are stuck with a loner as we wait and see whats wrong with our new Pacifica. I reached out to Chrysler to see if they can expedite this process (its going to be a week before my van gets looked at the dealership), but they didn't seem too concerned with the idea of one of their products coming off the lot and going straight to the shop. I'm hopeful our situation gets better. At this time, I would tell others to beware of Chrysler products.(initial review) After owning our van for a year and 9000 miles, we are extremely pleased. There were a couple hipcups in the beginning with dealership service being the primary concern. The van had a few minor glitches as well, but reasonable considering it was a first year model. My family and I would buy this car in a second if we had to do it again. One year and a half later, I would buy this van again.
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Not the quietest
Tej, 09/11/2016
updated 03/12/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
19 of 26 people found this review helpful
I have turned in my 2012 Sienna and got the l plus. The claim that Chrysler makes "quietest in its class" is absurd. My old sienna was much quieter. The road and wind noise levels even with active noise cancellation is high compared to sienna that does not have active noise cancellation. The adv safety tech is okay, but is more like beta and needs lot of improvement. The stop and go is decent but active steering is awful, don't even try it. Interior is good, comparable or better in its class.
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