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Pros
Cons
1 out of 5 stars

Multiple major issues within 6,000 miles

Jason, 08/19/2021
2021 Chevrolet Suburban Z71 4dr SUV 4WD (5.3L 8cyl 10A)
36 of 38 people found this review helpful

Own a '21 Suburban Z71. Have had multiple recalls and issues with Lifting/Lowering System. Major issue with Engine Lifter going out at 5,000 miles. Spent 2 weeks in shop awaiting parts and repair for Lifters and Rods and Gaskets. Just picked it up YESTERDAY and now the same Warning Light is already going off again after 24 hours! We spent $73K on this piece of garbage. Smaller issues with Paint peeling off the front fender after the 1st week of purchase. It looks awesome. Comfortable inside. But if it's in the shop all the time, it is useless. GM will only give us $45 for a rental. They claim. I still have not seen the money yet from the last 2 week repair.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

It would be a 5 if not for Entertainment System

Daniel, 01/07/2021
2021 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 10A)
25 of 26 people found this review helpful

The Suburban is everything we wanted out of a vehicle for our growing family. We love the new independent suspension and the over all look and feel of the Suburban. Now the bad the entertainment system is all based on HDMI plugs I tried everything to get it to work and the only thing that worked was a firestick. That is even shotty if you don't get the WIFI in the vehicle. The headphones they gave us dont connect and we had to take it to a dealer to get them to work and they even had some issues with it. We had to use other bluetooth headphones to work with the system. But alas the cargo area is awesome, the panoramic sun roof is beautiful and the power is exactly what we needed for us!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Didn't last over 5,000 miles

Bummed out, 05/11/2021
2021 Chevrolet Suburban Z71 4dr SUV 4WD (5.3L 8cyl 10A)
56 of 61 people found this review helpful

Broke down on a road trip out of town, undrivable,in a Saturday I made it to a dealer but no mechanic on that day no rental cars available so stuck at a hotel till Monday with my dog. I bought it for multiple state travel but now I learned the engine has defect that will break down over and over even after fixed as I need to drive 3,000 Miles per month for next 3 months, first new Chevy in 37 years of owning buying them never had any issues, so had to buy another car to get on my way for my son's graduation as I couldn't wait for repair to get done ,and can't trust engine in future for any more long distance travel.so I wasted 70,000 do not buy.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Engine failed before 5k miles

Samantha, 06/03/2021
2021 Chevrolet Suburban RST 4dr SUV 4WD (5.3L 8cyl 10A)
51 of 56 people found this review helpful

We had bought a 2021 Suburban RST in Dec 2020, my husband and I were our way to my surgery and check engine light came on and the SUV started shaking and making weird noises on the freeway. Get home the next day (Friday) and didn’t feel comfortable driving it..take it into Chevy that Tuesday and the whole engine failed and needed to be replaced (took over a month and kept giving us the runaround). Traded it in for a 4Runner because they told us this is a problem with all new Tahoe’s and Suburbans. Will never consider buying Chevy again. Waste of $70k.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2021 Chevrolet Suburban

C P, 05/05/2021
2021 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 10A)
39 of 43 people found this review helpful

I purchased a 2021 Suburban in December My pushrods and lifters on the left side of the engine has to be replaced after 6k miles! My SUV is going on week 2 of being in the shop while awaiting parts! I had 2015 Suburban and had to replace the transmission at 115k and pay $4500 out of pocket! I will never purchase another Chevorlet product in my lifetime! I had to cancel my family vacation to Disney because of this!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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