Used 2014 Chevrolet Silverado 1500 Consumer Reviews
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Great Improvement By GM
My last GM was a 2009 Suburban. It was mechanically and aesthetically disappointing and after getting rid of it, I never wanted to get another GM vehicle again. During my recent search for a truck, I decided to give GM a try, mostly just to be complete about my research. I was extremely surprised by the quality and improvements of the new Silverado, so I bought one.
not happy w my chevy
I traded my 12 Silverado for a 14 Silverado. Big mistake. I have been at the dealer to many times for recalls. The truck shakes at the start off from a stop and at hwy speeds. The dealer said it was the tire pressure. Not so even with correct pressure. I have also had a rear whining/grinding sound which I was told it was tire noise. After 3 trips back to dealer I was told it was the rear bearings. After replacing the bearing noise still there. The truck now has 15k mi and I am ready to look elsewhere for a better product. Good thing I leased the vehicle.
- LT Crew CabMSRP: $14,98876 mi away
- LT Double CabMSRP: $12,08468 mi away
- Z71 LT Double CabMSRP: $20,99950 mi away
This one's a dud
Only 17k miles on this truck after 2 years of ownership. At this point I'm even hearing from service people that this year 2014 Double Cabs are trouble. The paint job is the cheapest I've ever seen and started chipping the first week. The dash came loose and had to be "tightened". Now I have a horrible smell coming from the HVAC vents. TURN RADIUS is awful. Didn't realize how bad until I rented a truck (happened to be Ram - same class as my truck size) and it was like night and day. No problem turning, u-turning, parking, etc in the Ram. Hate all those things in my Chevy. (I'm a repeat Chevy owner and never had such low quality) I'm actually worried about the value of my vehicle down the road when all the problems become public knowledge and it's branded a bad year to buy. The responsiveness is like driving a 50's or 60's vehicle instead of 2014. Sluggish. In addition, Chevy has moved to a new fabric for their interiors. As a result the interior is not nearly as comfortable as older models. They say the new fabric is easier to clean. Well I have found the opposite to be true. Having a dog that I like to take with me, has been a nightmare. The fabric attracts the hair and actually gets stuck in the weave of the material. I have to take a rubber brush as hard as I can to "comb" the hair out of the seat material, while I have a vacuum in the other hand to try and grab the hair as soon as it's even partially free from the material. Previous seat fabrics were never a problem to clean and vacuum hair. Service reps actually had the nerve to tell me I just needed to change the setting on my AC/Heat to exterior air before turning off and getting out of the vehicle. That somehow the way I use my HVAC is causing the problem! Every concern I have bought up to service is dismissed immediately as something I must be doing wrong. And that was from the Service department manager! In addition when the dealer "fixed" the dash, they managed to put a dent in the door of my truck. While it's now scheduled to be fixed and they took ownership, seems to me maybe they need to look within for who is doing something wrong as relates to these trucks. I have 2 positives for this truck: 1. The stay in place floor mats. 2. The 4-door double cab as an in-between to the crew cab. I have now contact Chevrolet corporate. So far I'm being put off in a noncommittal let's get dealer to address issues… Really? Don't really think a dealer can fix an inferior product with design flaws.
- Performance
- Interior
- Comfort
- Value
I'll never buy another Chevrolet
I have a 2014 Silverado that I bought new in 14. At 75k miles I started having issues with my transmission. Every dealership near me was 2 weeks out, minimum, on being able to diagnose my issue and noone had loaner vehicles available. At 103,344 miles I was finally able to get my truck into a dealership, after MANY prior attempts, and recieve a loaner vehicle yet they are still out 2 weeks on being able to diagnose. The man in the service department told me that he would be able to get warranty to cover my transmission since I was only 344 miles past my factory warranty. 3 weeks later a recieve a phone call telling me that warranty would not cover due to my mileage. GM warranty department has been a NIGHTMARE to deal with!! I have owned nothing but GM products an as bad as I hate to say it, I will be a new loyal Ford customer.
- Comfort
- Reliability
- Value
Best Truck I have ever owned
This is the first brand new truck I have ever owned. My previous vehicle was a 2006 Dakota and this was a huge jump up. I picked the Chevrolet because I am a firm believer in their product and paid attention to all of the high ratings from various reports. The truck sits well and is very comfortable. I love the leather seats and the cabin is extremely quite. It rides very smooth and shifts well. The backseat offers a lot of space. I have two small kids and they have no problems with room.