Used 2014 Chevrolet Impala Consumer Reviews
25000 K and cracked head replaced in the last two weeks. What's the problem with the ABS, I haven't heard anything about it. Should I be scared driving it? NOT HAPPY
Purchased new in April of 2014. 20" GM wheels rub during low speed turns. Two defective steering wheels - leather stitching falls apart. Electronic parking brake will not disengage resulting in smoking brakes and red hot rotors + fire hazard. Back-up camera display goes black when gear selecter placed in reverse. Collision alert system false alarms when no vehicles are in the road in front. Navigation system does not recognize voice commands and gets you lost. Has trouble finding adresses. The constant problems with electronics and wasted return trips to the dealership for repair make this a not recommend vehicle. Got rid of it at 7500 miles and 6 months use. Lost 50% Value.
GM's latest navigation system: Routing "Style" provides for "Fastest", "Ecco Route" and "Shortest Route". Fastest this directs to 4 lane roads, freeways / interstate roads regardless of longer distances. Shortest this directs you over unsurfaced roads. Ecco this does pretty effective routing. There is no option to "Avoid unsurfaced roads.
This is my third Impala in a row, 2000, 2007 and this 2014 and I've liked each one a bit less so this will be my last. Love the styling, interior comfort and drivability but the car was recalled twice the first year although they were minor repairs, but the fuel line ruptured within the first six months, and a wheel bearing went at less then 50,000 miles. It's not very good in snow with a lot of wheel spinning on very slight inclines and am now getting a hum from the rear that is pretty annoying. Just doesn't seem as well built as the other two.
Pros: - Great exterior design - Great interior design - Got all the little things right Cons: - Got the most important thing wrong: the ride is terribly uncomfortable. Extremely stiff ride. Feel every bump and road imperfection in the car. Enough to make me hate getting in the car to drive anywhere. Also feel much more engine vibration through steering wheel, frame, and seat than I would expect from this level of car. There is enough vibration to give me headaches on my commute to and from work. Dealership says it is normal for the car and thinks it rides smoothly. If that's GM's definition of a smooth ride, then it is time to look elsewhere.