Used 2014 Chevrolet Impala Consumer Reviews

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$11,573 - $19,498

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Motor problems

wmailey, 05/29/2014
5 of 9 people found this review helpful

25000 K and cracked head replaced in the last two weeks. What's the problem with the ABS, I haven't heard anything about it. Should I be scared driving it? NOT HAPPY

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Full of Defects

dsn888, 10/13/2014
16 of 34 people found this review helpful

Purchased new in April of 2014. 20" GM wheels rub during low speed turns. Two defective steering wheels - leather stitching falls apart. Electronic parking brake will not disengage resulting in smoking brakes and red hot rotors + fire hazard. Back-up camera display goes black when gear selecter placed in reverse. Collision alert system false alarms when no vehicles are in the road in front. Navigation system does not recognize voice commands and gets you lost. Has trouble finding adresses. The constant problems with electronics and wasted return trips to the dealership for repair make this a not recommend vehicle. Got rid of it at 7500 miles and 6 months use. Lost 50% Value.

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Impala navigation

Dean Sellers, 03/06/2015
LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
2 of 3 people found this review helpful

GM's latest navigation system: Routing "Style" provides for "Fastest", "Ecco Route" and "Shortest Route". Fastest – this directs to 4 lane roads, freeways / interstate roads – regardless of longer distances. Shortest – this directs you over unsurfaced roads. Ecco – this does pretty effective routing. There is no option to "Avoid unsurfaced roads”.

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End of the line!

Ed Purmann, 06/07/2017
LTZ 4dr Sedan w/1LZ (2.5L 4cyl 6A)
3 of 6 people found this review helpful

This is my third Impala in a row, 2000, 2007 and this 2014 and I've liked each one a bit less so this will be my last. Love the styling, interior comfort and drivability but the car was recalled twice the first year although they were minor repairs, but the fuel line ruptured within the first six months, and a wheel bearing went at less then 50,000 miles. It's not very good in snow with a lot of wheel spinning on very slight inclines and am now getting a hum from the rear that is pretty annoying. Just doesn't seem as well built as the other two.

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Stiff and Uncomfortable Ride

brianl19, 01/06/2014
20 of 55 people found this review helpful

Pros: - Great exterior design - Great interior design - Got all the little things right Cons: - Got the most important thing wrong: the ride is terribly uncomfortable. Extremely stiff ride. Feel every bump and road imperfection in the car. Enough to make me hate getting in the car to drive anywhere. Also feel much more engine vibration through steering wheel, frame, and seat than I would expect from this level of car. There is enough vibration to give me headaches on my commute to and from work. Dealership says it is normal for the car and thinks it rides smoothly. If that's GM's definition of a smooth ride, then it is time to look elsewhere.

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