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Used 2012 Chevrolet Cruze Consumer Reviews

3.7 out of 5 stars
160 reviews

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4.75 out of 5 stars

Great Car for the money!!

ginman522, 01/03/2012
2012 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)
31 of 40 people found this review helpful

I just bought a 2012 Cruze LS w/ auto and the Connectivity Package, MSRP: $18,740.00. I test drove the 2012 Civic LX, 2011 Corolla LE(there is no 2012 version yet as of 01/02/2012), 2012 Hyndai Accent and the 2012 Kia Rio5, before I discovered the Chevy Cruze. The Corolla was the worst of the bunch, and the Cruze was the best (Dollar for Dollar on a lease), here is why: Only 2 Cons: 1. No Cruise control (LS only)

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2 out of 5 stars

Should have bought the Corolla

Jake, 05/10/2016
updated 05/14/2020
2012 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6M)
10 of 12 people found this review helpful

This is a cheap unreliable car. Electrical problems, Numerous recalls, cheap interior, A transmission that cannot decide which gear it wants to be in, 5000 mile oil change intervals by me with Mobile One fully synthetic and now the Turbo is out with only 56,000 miles. THIS CAR IS A JOKE. My daughter is still driving this car. Coolant leaks have been a huge problem with this car, water pump, thermostat housing, hose fittings. I have all the leaks repaired at this time. My daughter traded this car in on a clean used Toyota 4 runner. She got a whopping $1500 for it and was proud to get it. Less than 80,000 miles were on it.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.13 out of 5 stars

Things start going wrong at 35k miles

jayleesummers, 04/03/2013
2012 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)
10 of 12 people found this review helpful

I am a home health nurse and I bought my car because it was supposed to have great gas mileage and so far I am happy with it. There is a weird noise coming from the drivers side front of the car that the service department has not been able to figure out. It idles rough at times. The service department replaced a valve cover that they said was faulty, but the car still has problems with idling. The transmission seems like it is slipping at times when I am trying to accelerate and lurches when downshifting My car has been in the shop for 5 days now for the noise and the idle. They also found a faulty water pump since it's been in there. All in all, I still love my car, just wish they'd fix

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1 out of 5 stars

You WILL be replacing a transmission

rotary, 11/13/2017
2012 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)
10 of 12 people found this review helpful

I purchased a brand new (at the time) Chevy Cruze back in May 2012 and since then have put 70,000 miles on it over the course of 5 years. Pretty standard, I'd say. Last week I was on my way to work and the check engine light came on, the engine started revving high, almost like it was downshifting, and when I pulled it to the side of the road it no longer would accelerate. I turned the car off, turned it back on, it would drive a bit but then the same thing would happen. In a nutshell, I took it to a transmission shop and I have to replace the whole dang thing. $3400. Apparently these transmissions are notorious for doing this which leads me to this: Why hasn't GM fixed this in affected vehicles? Wanted to make all aware that are thinking about buying this vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Honeymoon Is Over

John Philips, 04/10/2016
updated 10/11/2016
2012 Chevrolet Cruze Eco 4dr Sedan (1.4L 4cyl Turbo 6M)
10 of 12 people found this review helpful

I have owned my 2012 Cruze Eco since 2012 and it now has 75,000 miles on it. Until recently I did not have one issue with the car that wasn't covered under warranty. The car has also been recalled about 5-7 times, again for free repair and not for anything that ever impacted the way the car operated. Recently I had a pool of oil under the car and was told it was a broken oil line which connected to the turbocharger. This in my opinion is that infamous Chevy "quality" rearing its ugly head. Something like this should not fail in any car with my mileage. This repair was not covered under warranty (it really should be!), but was relatively inexpensive to fix, only $120. I have owned two Chevys in the past (late 90's/early 2000's) and had horrible quality problems. It took me more than a decade to get back into my Cruze, which I still enjoy. It's fun to drive and has some points to it that are much nicer than any other car in its price class. The electronic button that opens the trunk has also failed recently, so there isn't any other way to open the trunk except for the button on the key fob. Again, this is a quality problem that should not be happening to any car. My friend owns a 2012 Cruze and his button has also failed as well. Not covered under warranty, and the quote I got to fix it was $360. It's more of an inconvenience than anything else, and I elected not to spend (waste) $360 on a simple button replacement. The recall letters keep coming fairly steadily, but the ones I am getting recently ask me to bring the car in only if I should start experiencing certain problems. I am afraid that I have more quality issues on the horizon. I'm beginning to question whether I should trade it as I am nervous that more repairs and out of pocket expenses are coming. I'll probably just drive it until that's not possible any longer. The fact is I have over 75,000 miles and it has run really, really well. I think that 100,000 miles will be easily achieved within the next few years. We'll keep our eyes on it and see what happens.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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