Used 2016 Cadillac XTS Consumer Reviews

XTS

This car is the best car that I have owned. The car rides quietly, runs great and looks great. Did I say that it produced in North America not Asia. Service just down the road with plenty of GM dealers to take care of every need. The quality of the car for the cost is excellent you will not be disappointed with the xts take a look. I've had the car for one year and it had proven to be excellent on the road in upstate New York's winter wonderland. With snows on all four wheels it will go through almost any snowy conditions. The XTS now has 27,000 miles on it and is running very well. Only routine maintenance has been preformed on the car and it is included in the price of the car so there are no out of pocket expenses in caring for this vehicle. We have taken the XTS on several long trips to the Carolina's and it gets over 30 miles per gallon while on the freeways and it is very comfortable to drive long distances. The xts has 37000 miles on it and was recently in for service for rear axle service. Was loaned a new Cadillac to drive during the service. Received excellent service from the dealer warranty is excellent. Oil changes are included with this car another great feature. Very happy with the vehicle and all of the features it offers.

Problems with the GM 6 speed transmissions

Buyers should be aware that Cadillac has problems with the transmissions. I read online that other owners have had problems after 100,000 miles. Mine is already hard shifting! Dealer claims nothing is wrong. Took it to a two third party transmission shops and both said that they are aware of transmission problems with the GM 6 speed transmissions. Buyer beware.

Life with our XTS Cadillac is a beautiful thing.

Look for what you get for the money. The XTS has a elegant appearance, it is large and comfortable thru out. Performance is every good, just drive one and note the fine brakes, steering and ride. The warranty is excellent and Cadillac dealers are not difficult to fined. If you can't fined a Cadillac service center there are GM dealerships everywhere. This car has a lot to love. Why buy a German car that cost twice as much?

Better than the MKS I had.

I traded in MKS for this vehicle and I have been rewarded with a more comfortable, more stylish and more efficient vehicle that has just been easier to live with. The engines are rated similarly, but I assume the Caddy is a lighter vehicle because the acceleration is healthier and the fuel bills smaller (The engine turns 2000 rpm @ 80mph). The MKS had an elegant interior, but it was tight for everyone. The XTS also feels like an easier transition from the imports I had always driven before owning the MKS. No one will confuse this car for a Buick, as they often did with the MKS and where the MKS did give the impression of being more expensive than it was, the Caddy is sleek and high tech-sometimes a little too much so, as I feel like I am driving the Starship Enterprise at times-the technology works and works well, but somehow the MKS seemed to have a bit more soul at times. Those things not withstanding, I couldn't possibly go back to the MKS. I've only needed servicing and maintenance-no repairs even at 125,000 miles. 10 hour drives don't beat me up anymore and I just feel better since I bought it. At 195000 miles, nothing has changed. My only gripe would be the electronically controlled shocks/struts are $300 a piece and I cannot in good conscience tell you whether or not they actually improve the ride or handling. The car is still rock solid and anything that has needed attention was either a maintenance item such as tires, brakes and shocks or headlights and taillights. Strangely, the decorative LED strip on the passenger side has fallen victim to a leak in the headlamp housing and this must be a common issue because I see plenty of other XTS with this same malady. Otherwise, it is hard to beat this vehicle in it's overall goodness. I have parted with the XTS for over 2 years now, but everytime I see one I consider getting another. It did everything well, but there are many choices on the market. Test drive one to judge for yourself. It is an excellent used car, especially if the price is right.

Feel Young Again Drive a Cadillac XTS

Love my car. I am enjoying the ride, the music, talking on the phone, the seat adjustments are perfect, the backup camera is best thing ever, easy to park, the radio super, car locks excellent, Only negative seats to narrow and not plush enough.

XTS 2016 DISASTER

This is my second XTS Sedan. I owned the 2013 which had multiple service issues including the Cadillac Cue System and the Stabilizer System. In the end, the problem was never resolved with the computer system. On my 2016 XTS, I had a leak with the sunroof, where as the factory neglected to connect the sunroof drain. I had to have the head liner, back seat cover and electrical wiring redone as a result. The Stabilizer has also failed in is currently undergoing repair. The XTS is a beautiful looking car, if you want something to impress the neighbors while sitting in the driveway. However, if you need a reliable vehicle to drive, the XTS is not it. The car is over-priced for the VALUE - I CANNOT WAIT FOR THE LEASE TO EXPIRE - THIS IS MY LAST CADILLAC

Trans. problems

My 2016 Cadillac XTS is on its second trans. the new trans. is in the dealership for the second time!! (they have had it for 2 weeks this time) Hard down shifts and uncertain up shifts. Car has 41,000 miles and Cadillac doesn't seem to know what to do. Loved the car up till now!!

Unreliable vehicle

I bought this gorgeous, classy, luxurious and very expensive 2016 Cadillac Platinum top of the line Caddy. After five months and 6000 miles it is sitting in my garage unused waiting to be traded in at a major loss. Serious maintenance problems include a complete loss of power overnight while sitting in the garage. Roadside service had problems starting it with his power pack and finally had to jump start it with an old personal truck that he used. The dealer service department could not find a fault after keeping the car overnight to trace the battery drain. A few days later while on a local drive, the transmission failed! It would not move forward or reverse. The beautiful car sat on the side of the road until road service showed up to tow it to the dealership. The dealer determined parts were needed to repair it and it took almost a week to get it repaired. The transmission is now shifting rough but dealer test shows no fault. Being an elderly owner, I have lost all confidence in the vehicle and do not dare drive it on long trips. I am now using my wife's reliable Honda CRV for long trips. Very embarrassing to tell friends, family and neighbors why this beautiful vehicle sits in the garage unused. Buyers must heed the below average consumer reliability ratings for Cadillac. Beware.

Wonderful car

This is a very well designed luxury car that easily beats those offered by Mercedes and BMW. We love the 6 cylinder engine and regular tires with a spare. It runs on regular gas unlike the small turbo engines. We definitely wanted to avoid the runflat tires which are so expensive and problematic. The XTS was the best car for us with the most interior room for 4 adults of any luxury car of this size. Nice going Cadillac!

My personal Limo!

Overall, my 2016 XTS AWD Cadillac was a phenomenal purchase. It is a first class vehicle that is worth more than I paid for it. The inside is luxurious and the exterior makes the statement of pure luxury. It is a large car designed for traveling and riding, rather than a driving automobile. The XTS is not known for impeccable handling. You need to check out the CTS models if you want a sporty ride that hugs the road. This is a luxury cruiser that is quiet, comfortable, safe and has all the amenities you would need. Those that give a negative critique of the Info-tainment system have not researched the manuals. Once you experience the overall navigation system, you will find that it is a breeze...the way we felt back in the 90's about a computer. A car buyer needs to do his/her homework, for all cars are designed for particular buyers. The German automakers accentuate driving, rather than comfort and reliability. If your priority is reliability, get a Lexus or Toyota, though they are a bit "vanilla" in appearance. The Cadillac strikes a balance between driving and riding, and has the Cadillac name plate!

2016 XTS PLATINUM V-Series

I’ve had this car for 7 years and have had zero problems. Maybe others don’t take care of their cars like they should like servicing the transmission as instructed. I don’t know. Can’t speak for them. This car has beautiful lines and looks like a Cadillac, especially with some nice Vogue Tires, unlike their newest models which barely resemble Cadillacs at all. You should be able to recognize a Cadillac from a block away and say “that’s a Cadillac”.. I have the V-Series so there’s way more than enough power at 420hp. The ride is nice but I have the 20” wheel option so it does ride a tiny bit rough over potholes and such. There’s ample room in the cabin unless you’re super big. If that’s the case then get an Escalade or a Mercedes S class if you want more space. All the controls are really easy to figure out after owning it a week or so. Great car!

xts 2016

had this car since new replaced 2014 cadalliac xts premium. wish i had my 2014 back. this car has pulled to the right and left depending on the road serface, had in to dealer 5 times and continues to do same. my 8 year old gmc truck has never done that nor my corvette. but dealer cannot find problem. two weeks ago whole dash stopped working until i shut off car and them came back on. dealer reflashed some unit but could not find problem. now in the last two weeks i am having tro with anti lock brakes. in snow the front wheels lock up and you can't turn the car.you slide right by the intersection or driveway . it goes into dealer monday for i had to wait a week to get in for someone to look at it. my wife refuses to drive the car so a 72 year old pulls herself into a four wheel drive pickup to go to church. i have always had cadalliacs for a road car for travel but i don't believe i will buy another. very unhappy with this car. can't live with brakes not working sometimes.

I love this car!

I Love this car. I am hard on a car, this car handles well, accelerates when I ask for power without lag. Very roomy especially the trunk. Nothing but praise. All the safety features keep Me out of trouble when I’m tempted by the power. It’s the perfect car for Us who are used to the old Cadillacs from the 1970’s and 90’s. It’s your father’s Cadillac. In fact it reminds me of my old 89 Pontiac SSE. Without the glitches ( electronic Dash was new then and unreliable). But the luxury, power , and style are there. Love it. UPDATE: A pleasure to drive, great ride, safety features are many and work well. Haven’t been so happy with a car and such a fun powerful ride since my1989 Bonneville SSE. Very Happy with it.

Navigation system is much too complicated

Navigation system is difficult to master. Voice commands are frequently not understood. I frequently use an I phone connection to Cadillac navigation for more accurate and easier use.

What was I thing of...

I traded in a 2011 pre owned Cadillac CTS, which I had for 2 years (with no problems) to upgrade to a new 2016 luxury Cadillac xts. So far I have been disappointed with this vehicle. Within the two years so far I have had to have shocks replaced, drivers side door wouldn't lock and sunroof stopped opening. Luckily all were under warranty. Needless to say plans are to trade in this vehicle and it wont be for a Cadillac

Finally Splurged

There were limited sources for the Premium model when I was ready to buy, there were lots of Luxury's available however the bells and whistles of the Premium kept it my choice to buy.

Slightly used XTS Platium, but new to me.

There is more headroom than the new CT6, especially in the rear. This car should be one foot longer for more rear seat leg room, bigger rear doors and more trunk storage. Also add 5 gallons to the gas tank for fewer fill-ups.

Cadillac's best effort!

It was a terrific car with no complaints in two years.

Best Car I ever had

My 2016 Cadillac XTS Luxury in white is not only good-looking, but it also drives exceptionally well and quiet I traded my 2011 Cadillac CTS which was a nice vehicle. But this XTS has everything I want in a vehicle including the CUE which I had no problems with. I am happy with my purchase.

Love my 2016 XTS!

I waited 20 years for this car as my career and family grew. I don’t drive it every day, so at 5 years old, it has 21,500 miles. Aside from a small problem with the side mirrors fluttering at 70+mph (they were both replaced), I have not had a single issue with the car. Every time I get in, I still smile with happiness and you won’t believe it, but it still has a new car smell. The leather interior, roomy seating both in front and back, and the smooth ride all brings me back to the Cadillacs of the 70s, when I told myself in high school that I was going to buy a big Cadillac some day!

Awesome Ride

Great vehicle for comfort, ride and fuel economy. Eight years later it still rides and drives like it did on day one, awesome vehicle.

My love of Cadillacs

I love the XTS very nice riding car I've always owned a Cadillac as one of my cars and I'm very happy with this car very good gas mileage very dependable and very safe to drive

Transmission and Que Screen Problems

Well, first of all, I have 147,000 miles on this car and the Que system is out again. This time the screen is gone, the first time with just 2,000 miles, the whole system was replaced under warranty. The transmission is another issue, however. The torque limiter is going out and low speed take offs are like being on a bucking horse. I love the car and with periodic transmission flushes, I can live with a little bump or two when I accelerate.

XTS WOW

XTS v-sport 16

Best car I’ve driven - a modern muscle car

2016 Caddy XTS The Greatness That Was Cadillac

When I purchased this vehicle I thought about the Cadillacs of yesteryear. Big. Floaty. Comfortable. Wallowing. The XTS is the best of what Cadillacs were known for from the sofa comfortable seats to the old style tail fins (look at the rear red tail lamps - they are an ode to the Cadillac fins of yesteryear). The quality however... is traditional General Motors.... squeaky bits and feels loosely put together. The V 6 is by no means weak, but don't expect to win any races from traffic lights anytime soon. Overall, with all the turbo four downsized Cadillacs coming out its a shame that the XTS model was phased out. Remember, the XTS was built on the Chevy Impala body, so expect as such.

XTS Lost in translation

So, rented this Caddy over thanksgiving weekend (no other cars available on elite aisle). Car rental treated like it was a Bentley, its not. Ok, good looks, nice interior. It ends there. This unit had 416 miles upon pickup, I put 2000 additional miles on it. Fuel mpg 23 or better, engine performance, not. The engine was disconnected as was transmission,when forced to work it would, multiple times non responsive at worst times, stutter, no response dangerous. CUE IS A NIGHTMARE! All technology in this car is a nightmare. even power seats are stupid, memory settings require you to hold the button until preferences are restored. Example, you have a seat exit programed, it runs, now you want the seat and etall back to your programmed settings, hold the #1 button for 30 seconds. HORRID. Interior nice finishes, no storage, no outlets, stupid powered dash panel to hide a 90s flip phone with an inaccessible USB jack. WOW. Im gonna stop here this car sucks.

Awesome Car

You get what you pay for. Luxury performance and state of art Technology