Used 2016 Cadillac SRX Consumer Reviews
Used SRX for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Broke down mountain
Bob Reinherz, 06/04/2016
2016 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
117 of 122 people found this review helpful
Within 2 days of lease, after having driven 517 miles, the vehicle suffered a severe internal transmission failure. The transmission was rebuilt and failed a second time. We told both the dealership and G.M., we did not want the car back. They refused a buyback!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Nothing out there compares to a Caddy
P.P, 02/23/2017
2016 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
58 of 60 people found this review helpful
Unbelievable the reliability, and the comfort is what you would expect from a cadillac...like riding high in a truck, can pull like a truck, and load and haul like a truck..buts the ride is all cadillac!! Love all the safety features..the interface within the computer system "HUE" many have complained about it not being user friendly and sometimes awkward,,,just another device you soon learn to use and how it works for you..after that its a champ!! Love everything about the SRX! comparing to new XT5 hands down like the looks of the SRX better inside and out...the only thing I say the new XT5 improved with is the rear window wiper being hidden under the spoiler...which I am sure if it bothers me enough I could get one for my 2016 SRX. I fell in love with my 2016 within the first 20miles I drove it! It was like AHHH finally I am home... I come up with reasons to drive...LOVE IT LOVE IT!!
- Performance
- Comfort
2016 Cadillac SRX for sale near you
Showing 3 of 20 listings
- Luxury 4dr SUVMSRP: $14,495In-stock online
- Luxury 4dr SUVMSRP: $15,685In-stock online
- Standard 4dr SUVMSRP: $14,998In-stock online
See all 20 listings
Scatty Caddie!
David Edwards, 02/20/2017
2016 Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
72 of 75 people found this review helpful
Simple what you should know is the big guys got this one wrong! This is amazing car. Gas mileage is a little lean but should not be buying factor if you can afford this car anyway. I drove x5 and the Audi and Range Rover here is what made me choose the SRX. Four of my best friends are in the car business owners and buyers all four said the Cadillac will out last the aforementioned cars, give me less headache, and will not require a speciality dealership to work on it. That sealed the deal for me! Buy American buy Cadillac.
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
Luxury automobile
Thomas Mulligan, 05/06/2016
updated 11/16/2023
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
61 of 64 people found this review helpful
I've owned this 2016 Cadillac SRX for one week and it's stopped running while my wife was 150 miles away from home. I spent upwards of 40k for a car that malfunctioned with less than 300 miles on it. I don't know what the dealership (Barton Birks Chevrolet in Newburgh NY ) did to prep this car for delivery but obviously something got missed? This is not the outcome I expected after trading in a Honda CRV that never needed anything other than oil changes and tires. The dealership where the car was towed advised that the code read "throttle body assembly". This car just came out of the factory!!! I bought a new car so I could trust that when my family was away from home that the car we bought would keep them safe. Perhaps this is why they push the extended warranty at purchase. Update: 5000 miles, no problems since last mishap. Dealer extended warranty. Happy. Update: 11/2022 Have since brought car in for recall on rear toe adjusters. They were adjustable and due to recall they were changed to non-adjustable. Dealer did the switch and failed to align rear wheels after recall service, I had two bald rear tires after 3000 additional miles. Hilton Head Cadillac refused to replace or warranty Michelin tires on car. Car had less than 26000 miles on it. Took car to alignment shop after purchasing new tires at Discount Tire and was told he could not get carvto align in rear because of non adjustable rear link. Bought adjustable links at Parts Geek, installed at alignment shop and now rear tires align to manufacturer specs. Subsequently rear electronic differential part needed replacement, $1500 later back on the road. Car is not reliable, Hilton Head Cadillac is a rip off and does not support customers, a part that fails just outside the warranty is a sign of poor design and engineering. Would not buy again. Update : another $4000 on a rear diff/stabilitrac pump. Please do not but a cadillac or any GMC with stabilitrac.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Cadillac SRX 2016, Thoughts
JTM, 09/07/2016
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
112 of 119 people found this review helpful
PROS: Engine, Handling, Front Passenger/Driver Room, Technology, Road Holding, and Ride Comfort. CONS: Fuel Economy, Curb Weight, Rear Passenger Room, Visibility, Noise (from Panoramic Window). 2016 Cadillac SRX was heavily discounted during the month of August 2016 and I decided to purchase one. Here are my thoughts after the first 500 miles. The car is pretty nimble for an SUV, actually 0 to 60 in about 7.5 seconds. Brakes feel very spongy, therefore, one needs to press the brake pedal harder than normal for the car to stop. I presume, the car is still "breaking in" so I will monitor the braking issue and update after 3000 miles or so. The huge panoramic window is great, however, at highway speeds, it does get noisy. Have the Cadillac dealer adjust the windows to reduce the noise. Fuel economy is poor (so far). Again, I was told the engine needs to break in for max fuel efficiency. The transmission "jerks" between 1st and 2nd gear, however, this is normal. This SUV tries to balance the "sporty" aspect and the "family hauler" aspect so it does handle "sportier" when you push the vehicle. Moreover, this is ideal for a family of 4 to get around as well. If you have a larger family, Cadillac is working on another SUV between SRX/XT5 and Escalade. It is slated to be released around 2018. The SRX does have great warranty (4yr, 50K (basic) and 6 yr, 70K mi (powertrain)). Also, the first 4 years of maintenance are included with a new vehicle (oil changes, etc). The tires are Michelin Latitude and they ride pretty well. The ride comfort, in general terms, is excellent and the suspension soaks road bumps/imperfections pretty well. I have not had a chance to ride in the snow yet. I will update with the snow performance at a later time. The CUE system is mediocre and some folks may find the small lag time in response from the system frustrating. If on highway, use care when operating CUE as you may need to take your eyes off the road to adjust settings on the CUE system. Music/Entertainment options include: CD, MP3/HDD, XM, Radio. My unit did come with the Navigation/Bose 10 speaker set up. I did not have the Driver Assistance Package so cannot comment on it. Reliability: one has to keep in mind that the SRX is at the end of its life, therefore, unlike the XT5, one is buying a proven car which has most of its "kinks" worked out. For example, in 2010, GM decided to use the 2.8 Turbo and the 3.0L V6 on the SRX. The Turbo did not sell well and there was reports of engine trouble since people were using "regular" gas to power the Turbo engine (which is a big no-no in the automotive industry, NEVER use Regular gas in a Turbo engine, no matter what the manual says). The 3.0 V6 was underpowered to move the heavy SRX and was also discontinued. Then GM decided to use their corporate 3.6L V6 and that was the best match for a heavy SUV such as the SRX. Hence, you are getting a proven vehicle in the SRX. The XT5 is on its first year in 2017 and I, for one, do not feel comfortable being the guinea pig for GM's new vehicle line, especially, when I am shelling out 40K + on a new XT5. The SRX seems like a solid choice in the Cadillac lineup as far as reliability is concerned. Now, there are sensors everywhere on this vehicle. So, expect some kind of sensor failure at some point during ownership, however, the engine/transmission combo is a "proven" for this vehicle. By the way, use "regular" gas for the 3.6L V6 engine. Cadillac has been trying hard to "remake" their image. They have moved their HQ from Detroit to New York and has taken on the "Dare Greatly" motto in an effort to set themselves apart from the rest of GM's vehicle lineup. With this in mind, I found the dealership experience to be very pleasant. All I had to do was show up and agree on a price. The sales team did the rest of the work including, calling my insurance to transfer the policy from my trade-in vehicle to the SRX. They did a lot of "leg work" to have me out of the showroom in about 1 to 2 hours. They did offer food and beverages for the Cadillac customers and was very polite and pleasant to deal with. Currently, the Lexus leads the pack in dealership experience, but Cadillac is not too far behind.
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
Love this suv
SUSIE ANDERSON, 09/19/2016
updated 09/20/2017
2016 Cadillac SRX Standard 4dr SUV (3.6L 6cyl 6A)
16 of 17 people found this review helpful
I just love this SUV. I feel safe driving it. The warranty and maintenance is awesome plus too. My dealer was an absolute pleasure to deal with. Had my SRX just over a year now and I still love it. Did have a couple minor problems and the dealer, again, was a pleasure to deal with.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Our third SRX
B in NM, 04/26/2017
2016 Cadillac SRX Performance 4dr SUV AWD (3.6L 6cyl 6A)
12 of 13 people found this review helpful
We bought our first SRX in 2012, no problems. Great trade in value. Purchased another in 2016. Two weeks after purchasing we were rear ended. The vehicle that hit us was traveling in excess of 80 mph. We received minor scratches and bruises. Purchased another 2016 SRX, no problems as of yet.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awesome
Brenda, 10/05/2015
2016 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
49 of 60 people found this review helpful
I was hesitant about this vehicle with the mixed reviews read prior to purchasing. I am beyond happy with the technology, comfort and look of this car. If I want more sporty I'll drive my Mercedes! Besides the engine being a bit loud- this suv delivers in looks, bells , and whistles with performance to boot!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A reason, why it's the Cadillac of "CADILLAC"!
Joanne Grossetto, 06/25/2016
2016 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
25 of 31 people found this review helpful
Superb Comfort, Handling, Great Crossover. The technology is Superb! The Driver Assist Package, UNBELIEVABLE! Well worth the Money for all of the safety & other equipment. As compared to other Manufacturers, Hands down, this Cadillac is the better deal. Very Satisfied with the purchase. After driving a Cadillac, you will NOT want to EVER drive anything else.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Uncomfortable !
mad at caddy, 04/01/2016
2016 Cadillac SRX Standard 4dr SUV (3.6L 6cyl 6A)
30 of 39 people found this review helpful
Do not buy this car if you want to have a comfortable ride! The front seats are terrible! For 50k I expect much more. I had a lincoln mkt prior to purchasing this car and boy do i hate that i ever swirtched back to a cadillac. The seats are hard and the positions of the head rests are a pain in the you know what. Im 5'7" woman that likes to sit with a straight back. I dont want my head pushed forward. From 2007 to 2010 i had a cadillac cts and i loved that car. It was fast, smooth and comfortable! Switched to a lincoln and i truly loved driving my mkt. I decided to downsize and switch back to caddy. Its a nice looking car however i loathe driving it because im terribly uncomfortable. I wished i had just paid the extra money and stayed with lincoln and got a mkx. Cadillac MAKE YOUR SEATS LIKE LINCOLNS OR BETTER! I am looking to sell my srx asap and get back into a LINCOLN!!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Lake Cadillac
Ed Klump, 10/04/2016
2016 Cadillac SRX Standard 4dr SUV (3.6L 6cyl 6A)
15 of 19 people found this review helpful
On hold yet again with GM service center (7th time in two days). There is an issue with the SRX Sunroof drain tubes shrinking and popping off (very poor design). They are supposed to fix this problem up until Jan 2017. GM is fully aware of this and there is a customer satisfaction action that is for only a few States. I live in Michigan so I am not covered. The car has flooded badly and mildew has collected. If anyone has an SRX PLEASE stay out of the rain! TERRIBLE customer service, worse engineering, and costly to own.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2016 Junk
Tammy, 10/11/2018
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
13 of 17 people found this review helpful
I purchase my 2016 SRX July 16th 2016 and on March 2017 the driver right wheel bearing went bad.. I had it fixed at the Cadillac dealership in Charleston. A couple months down the road May 2018 the back wheel bearings went out.. had to go in the shop again for the second time for wheel bearings... and today October 2018 my car is back in the shop because the wheel bearing has gone out in the driver's wheel again.. so this car has been ongoing problem for me and I bought it brand new... so I definitely regret purchasing this car... with that being said I've only had the card two years and it has been in the shop three times because of wheel bearings went bad.... if there's anyone else having wheel bearings problem with your SRX please do a review and make it known two others!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
So far so good
hpbdc, 10/04/2018
2016 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Purchased 2016 SRX performance post depreciation, after 3 years almost 50% off MSRP, w 20K miles! Great stereo and active safety features, poor rear visability, comfortable but "sporty" sl stiff suspension, maybe b/c of 20" wheels?, powerful smooth engine, a little concerned w long term reliabilty of entertainment electronic reliability, although no problems,but consumer reports overall rated it very favorably, overall very excited to have purchased car
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Is this really a Cadillac?
Glenn, 04/07/2018
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
9 of 12 people found this review helpful
I have purchased about 6 Cadillacs over the last 30 years. I have always loved their styling, but have been disappointed in their claim to be a luxury vehicle. They are luxury in the sense they have many "bells and whistles" and a high price, but I have experienced too many repair services for quality problems. Thank God I have had good warrantee coverage especially with their certified program, but it is both inconvenient and frustrating to contend with this type of nuisance. Luxury should mean quality, and I start to wonder if BMW, Lexus, and even the American made Buick may be better choices in the future. I may have high expectations, but one or two quality problems erode on my definition of quality.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Middle of the Road Crossover
BigMac081, 02/10/2019
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
5 of 6 people found this review helpful
Overall a good crossover that is fun to drive.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
BUYERS BEWARE
C.T., 07/20/2022
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
5 of 6 people found this review helpful
I have a 2016 Cadillac SRX & i am at screen number 5 for the CUE informant system! They are junk screens & the manufacterer will do nothing about fixing them(I called them to see if they will fix it) I bought the Cadillac thinking they would use better merchandise in their vehicles,I was wrong. It's an expensive repair & 5 screens is ridiculous for 1 vehilce! I paid to have heat/ac,a radio & a gps & i can't use any of those things!!!
Worst seats ever, this is not luxury
Sue, 04/09/2017
2016 Cadillac SRX Performance 4dr SUV AWD (3.6L 6cyl 6A)
11 of 16 people found this review helpful
I owned a Lincoln MKZ and decided to switch to a Cadillac and regret every second of it. For the price of this car I would think you could put more effort into making the seats comfortable. I am completely miserable while driving this car. Do not buy this car if your looking for comfort!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
OK but not Good.
Ross, 11/28/2016
updated 12/05/2019
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
10 of 15 people found this review helpful
Bought as a program car from dealer. Came from a national car rental company. Had a Traverse 2013 prior to this SRX. Loved Traverse, a little large but a much better car. Averaging around 16 mpg overall. 21 or less on highway at speed limits. Storage is limited and not large enough.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Solid comfy luxury Sporty
Mike, 03/06/2022
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful
I got the 2016 SRX w/ AWD…. What a solid Car ! Looks brand new, low miles, all is perfect ,hardly used . Runs quiet ,powerful V-6… mileage isn’t great but I knew that anyways …crisp and responsive, AWD is cool…lots of Tech in the dash like my Impala LTZ was… comfortable interior with Quality and style!!! Very fun to drive ! UPDATE: This is my first Cadillac. I got it a few months ago Used/1 owner, super low miles, pristine condition, looked and smelled brand new and. clean record too. I’m very very impressed by the quality. This SUV is SOLID and rides so very smooth…handles great, loaded with everything GM had to offer in 2016. I feel safe while driving this SUV….very stable and easy to drive. Great sound system by BOSE too ! Not the best MPG but I knew that already, not an issue…its a heavy SUV but the V6 is very smooth and fun to drive. Great SUV !
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Gorgeous,but noisy and rides like a lumber wagon.
Fuzzy Slippers., 02/03/2020
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
3 of 4 people found this review helpful
Try it out first--great for "snob-appeal", but it's noisy,ride is DEFinitely not a luxury feel, and this is a really thirsty car.Great for "snob-appeal", if that's what you want.It IS a gorgeous car and it gets lots of compliments.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Cadillac SRX
JanisD, 02/11/2019
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
3 of 5 people found this review helpful
For a 2 year old car,it looks and feels brand new. It is a true Cadillac!
- Safety
- Technology
- Performance
- Interior
- Reliability
- Value
Great vehicle
Mccombs, 06/24/2019
2016 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
2 of 3 people found this review helpful
Buying one was a great decision. Great value.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car
Cad driver, 01/20/2020
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
2 of 3 people found this review helpful
Comfort and style
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fantastic
Tony M, 04/17/2021
2016 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful
The best vehicle I have ever owned and I’m 72. I look forward to driving it each time I get behind the wheel. It’s reliable and so comfortable with the features winter or summer. It has a quiet and smooth ride. Just replaced the original tires at 48,000 miles.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Just what we needed
Joel, 02/17/2022
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful
The vehicle rides as it should, maybe not as smooth as a DeVille, but it definitely has noticeable improvement over other SUVs. The display is intuitive, and is simple to use once you get the hang of it.
glidin down the highway...slipslidin away <3
retired teacher, 08/24/2022
2016 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful
transmission is a little clunky in the 2nd gear neighborhood..quality of finish is excellent, super smooth and quiet ride... and we can tow it 4 down behind our class A motorhome...da bomb...a real luxoslug fer sure :)
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Casper
Jerronda Richardson, 03/25/2023
2016 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful
Excellent Suv
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Bad headlights and uncomfortable seats
David , 05/13/2023
2016 Cadillac SRX Standard 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful
The 2016 Cadillac SRX has a serious safety issue with headlights that do not provide enough light after the refective surface burns out inside the housing. This is a common issue that you can find by doing a search for videos documenting it, with an entire industry arising to offer fixes. The other issue of uncomfortable seats is perhaps just a personal concern as my wife says they fit her just fine; however, I have seen other people make the same comment. The headlight issue however is a very serious problem and due to this, I would not recommend purchasing the vehicle unless you are certain you will never operate it at night or in the rain.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Super Road Experience (SRX)
EB, 09/15/2016
2016 Cadillac SRX Performance 4dr SUV AWD (3.6L 6cyl 6A)
2 of 5 people found this review helpful
Last year available. AWD hard to locate vehicle, because of incentives cleared inventory.
Love my car.
Ruby Hamilton, 02/23/2022
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
0 of 0 people found this review helpful
Bought it in October. Had a couple of minor issues but overall a good car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Man of the Hour, just in time!
George Wagner for Trisha, 09/01/2022
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
0 of 0 people found this review helpful
My sister was looking for a car and since we live in Alabama, I preferred to stay in state. She was looking in Georgia and had already picked out two vehicles. I found what she was looking for online at McAbee Motors. Shawn was at the auto auction, and we met him after 4 o'clock and she was able to close the deal and drive home in her 2016 Cadillac SRX. She was all smiles and Shawn could not have been nicer! Very pleasant experience.!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Car
duane, 03/04/2024
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
0 of 0 people found this review helpful
It is a very smooth and sweet car, No squarks or rattles and no problems.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Nice ride; outdated transmission technology
DAS, 11/02/2021
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
0 of 1 people found this review helpful
We looked at the Cadillac SRX and a Nissan Murano Platinum edition. Because of the Murano’ trim level both vehicles were similar with features. We purchased the Murano instead due to a much smoother transmission. The Murano’s CVT offered smoother acceleration and highway merging (the Cadillac ‘hunted’ when downshifting to merge onto freeway). Additionally, the Murano offered better highway fuel economy (probably due to the CVT).
- Technology
- Performance
- Interior
- Comfort