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Used 2013 Cadillac SRX Consumer Reviews

4.1 out of 5 stars
38 reviews

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Pros
Cons
3 out of 5 stars

No speedometer

Kathy Marshall, 06/14/2017
2013 Cadillac SRX 4dr SUV (3.6L 6cyl 6A)
5 of 6 people found this review helpful

I speedometer keeps going out. After two times at service center, we were told that when it happens to pull over to side of road and cut car off to reset it. What kind of Crap adivise is that??? Also it does lock with keys in it. Can't seem to find out this problem either!!!

Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

super comfortable and luxurious

JeanAZ, 12/31/2019
2013 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
3 of 3 people found this review helpful

This is my first Cadillac. The ride is amazingly comfortable and it's very responsive and fun to drive. The Cadillac Cue system does require a bit of learning before being able to take advantage of the functionality. The seats could have a bit more padding, but that's about it. Otherwise, this car is amazing and I'm loving it!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

2013 Caddy

Paula Berry, 04/25/2018
updated 10/28/2024
2013 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
6 of 8 people found this review helpful

It is not a luxury SUV............ruff ride over bumpy road. Blind spots front drivers side post by front windshield. Talking to Navigation it can not understand what I am saying. Had a issue with electrical system. Got in car everything was black on console and steering wheel only had AC light on but that worked.No radio or Cue screen. My friend took off battery cable left it over night put back on and it started and all was fine. Month later get into car no power at all car was dead. We sat for a minute then everything came back on.called the caddy place and he told me it was the battery..by God he was right...so check your battery for the right voltage before you pay the big bucks to have them check out your car at the caddy place. Replaced the display screen about 2yrs ago it was under warranty…….now it is starting with hairline cracks and spreading on entire screen. I can’t change clock,or answer phone with screen. To replace would cost $1000…..Now it is 2024 Cue screen was replace….just the screen….make sure you get the right one….$115 from EBay. It wakes great. Now AC problem just blows hot….had to take out the whole dash to fix. Now it takes 10 min before it cools off. The caddy is getting older and so am I.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

GM just can’t seem to get it right

Bob Baker, 03/15/2020
2013 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
5 of 7 people found this review helpful

There’s a lot to like about the SRX. The styling is distinctive, there’s plenty of interior room, it hauls a lot in the cargo area, the ride is comfortable, and the voice activated navigation system is easy to use. Now the flip side. The mechanical and electronic reliability is highly suspect. The nav screen had to be replaced after the system died. Both front seat heaters stopped working. The fuel pump failed (leaving my wife stranded), the transmission started to shift very abruptly, a whining noise developed in the rear differential, the check engine light illuminated on a few occasions for no apparent reason. Fortunately, all of these expensive repairs were covered by the CPO warranty. But worst of all are the low beam headlights. They are incredibly dim, barely brighter than the daytime running lights. And their brightness has continued to deteriorate as the vehicle ages. After years of denying that a low beam problem existed, GM has finally (in 2020) owned up to the issue and is willing to replace the headlights (at a coat of over $1600), which the vehicle owner must pay up front and then request reimbursement from GM. This will be my last Cadillac.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Very good suv

M brown, 10/17/2019
2013 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
2 of 2 people found this review helpful

Great suv!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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