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Used 2013 Cadillac SRX Consumer Reviews

4.1 out of 5 stars
38 reviews

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4 out of 5 stars

Obsessed!

phytkv, 05/11/2017
updated 11/29/2018
2013 Cadillac SRX Performance 4dr SUV AWD (3.6L 6cyl 6A)
9 of 10 people found this review helpful

Craved a 'caddy' ever since forever! Art 'n Science design themed SRX offered best of what I wanted/needed; snazzy style, ample cargo space, loads of comfort & safety technology. A better torque-to-speed ratio would definitely be a useful improvement! Gas mileage is acceptable for a vehicle of this weight, but ONLY if you stay on top of required maintenance schedules, replace tires ahead of suggested interval, maybe treat it to a fuel system cleaning from time-to-time? Downside, buzzy, slow-ish acceleration. When I want to pass, I want to pass then, not later! However, once it gets there, it moves!! This vehicle would definitely benefit from enhanced engine compartment sound insulation. Perhaps higher quality materials could've/should've been used?? Getting accustomed to the fat 'c' pillar blind spots is a thrill, but also potentially dangerous. All things considered; electric vs. gas, coupe-sedan-truck, vanilla vs. rocky road, I love my SRX waaaayy more than not!! Unfortunately, now have to consider a competitor's product due to the XT5's size and lack of appeal to me. The new XT4 is too small for my needs and lacks same/similar verve, so I'm forced to consider replacing w/ a competitor vehicle i.e. Jaguar F-Pace Sport, Range Rover Discovery or a yet-2b-determined vehicle. Because SRX's unique design stands out (in a good way!) among the industry's current smoother, softer design direction, I'm pleased Cadillac isn't completely abandoning the A & S theme. Hope something new and exciting is forthcoming in Cadillac's 'XT' series!?

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

UPDATE 05/29/24 - I still own this vehicle!!

Ms Payne, 05/23/2019
updated 05/30/2024
2013 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful

New Update - 11 yrs/98887 miles - still no major repairs or issue - still a great vehicle. ANOTHER UPDATE - 10 yrs/95657 miles - no major repairs or issues! Still a great vehicle!! UPDATE - I've owned this car for 8 years/79,500K miles. With the exception of the recent recall (#N212340980) on this specific model, I have no new pros or cons regarding this vehicle. The car continues to run great and I have not encountered any major expenses. ORIGINAL REVIEW - I purchased the 2013 SRX new with 5600 miles on it. Six years later I'm at mile 61K and still enjoy my car. PROS - smooth, dependable road car. I love taking long trips driving this car. The performance is great; it accelerates and shifts very well. The power heated seats are very comfortable and is adjustable to multiple positions. Love the lumbar seat adjustment feature of this car. The large sunroof is great. The BOSE system has great surround sound. CONS - Visibility. I'm a 5'1 female and can barely see from the sides because the side pillars obscure my view. I have to be extremely cautious when making turns or pulling out into traffic. The glass on the CUE Infotainment center started de-fragmenting (I learned this is a flaw of several Cadillac models with CUE) and I was unable to use any of the CUE features - GPS, Radio, Heating/Cooling. It cost me almost $400 to get the glass replaced. I'm very disappointed the dealership didn't replace this flawed glass for free since the de-fragmenting is no fault of the car owner. The stored radio channels cannot be deleted after they have been set. Your only option is to set a new channel over the old one. Back seats are only comfortable for young kids and teens. Rear storage is very limiting. Overall, I enjoy this car but recently learned dealerships are no longer offering the free oil perks that I always enjoyed with all my Cadillac purchases. That added to my disappointment with the CUE system has me looking at other luxury cars.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

A great little SUV

Larry Schadle, 06/02/2016
updated 06/12/2019
2013 Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
8 of 9 people found this review helpful

A great over the road car.... Good mileage, 24-26 highway and 20-21 city... Comfortable for 400 mile runs and great looking.... It drives great with very little correction needed to keep it straight. Two bad wheel bearings since my last review....... No other problems since last review

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Ride with style

Cynthia Brown, 07/18/2016
2013 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
7 of 8 people found this review helpful

Classy look inside & out. Love the touch screen controls or voice command options. I did have to take the car in for engine work within the first week after I bought it. The work was fully covered by the factory warranty!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

poor visibility

Sanford, 02/19/2018
2013 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
6 of 7 people found this review helpful

visibility is hampered by the roof support and the rear view mirrors, there is alarge area that is blocked to see oncoming cars from left and right.

Safety
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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