Used 2012 Cadillac SRX Consumer Reviews

Very happy with the SRX

2012 FWD Luxury model. Great lease value compared to competetors such as Acura MDX. Infinity EX, FX, etc. Delaership experience excellent. SRX rides fantastic. Road noise non-existent. Handling, acceleration, shifting of the transmisson all great. Seats are firm, but I find the SRX to be very comfortable. Great feature content on the Luxury trim level. Averaging 21 mpg with mostly highway driving. Very pleased with the exterior & interior appearanc eand build quality. I was in the market for a luxury SUV/CUV and found this to be the best value out there. I have not had a GM product for quite a few years, and I'm very impressed so far!

Good All Around SUV

My 2012 SRX is front wheel drive luxury model with 18 inch wheels. Original owner and no reason to get a newer vehicle. Good handling, quite, and good pick up and smooth and I drive it aggressively at times. One repair other than normal maintenance, hit a pot hole and replaced one front wheel bearing. All around MPG is 20 to 21 MPG which is better than the AWD models. The 2012 model has buttons which I like better than touch screens.

2012 SRX Performance

Bought this car a month ago. Also considered the Lexus 350. It wasn't even close. The SRX seems much roomier inside and has many more nice features. The exterior is chiseled yet sleek, the interior is roomy and comfortable. Seats are very supportive and love the pull out thigh support on the drivers side. Haven't used the GPS much but no problems with accuracy when I did. I actually like the push button parking break. Drive is very quiet, acceleration is quick, steering is responsive, shifting is ultra smooth, this car is a joy to drive.

Fairly new yet but

The car overall is A+ the seats could adjust up on the front side more. The road noise is very little there is some engine noise when getting on it but I kind of like that

2012 SRX- Style and Luxury!

Recently traded our 2008 RX350 in for this car, i'm extremely happy with the SRX. The Caddy has such style inside and out, its a treat to look at! The performance is also very pleasing, it gives up nothing to the competition in this area, we crossed shoped this vehicle with several others (except the Lexus Rx as we were not all that happy with ours) and the Caddy came up on top.

Buyer Beware!

Loved the look and the ride of this car. At about 40,000 miles things started to go south. The check engine light began to come on intermittently. Had it checked by the dealer, but after several rounds of tests, they found no cause. Next I began to notice condensation in my headlight casing. This stayed for a couple of years, now both headlamps have stopped working on the same day! Again to the dealership, where I was notified it was a $3,000 repair! This was for the labor and head lamp assembly! Outrageous! I googled the issue and find this is a well known issue with this car starting in 2010. GM will do nothing and act like they don't know it exists. Ironically, while shopping the car to trade in on a "non GM" car, all the other dealers are very aware of the problem. I will never by a GM car again! Horrible customer service.

2 for 1 and did my homework

I traded in my 05 Infiniti q45 and 04 Chevy trailblazer in for the Srx. I wanted all the same features both vehicles had together. I look at the Lincoln, Mercedes , Infiniti and BMW. But for the value you could not beat Cadillac. I am a 6'3" male that's sits comfortably inside and do not have a problem getting in or out. Cadillac services or will maintain the vehicle for the next 3 years all free. I test drove a 2015 but settled on the 12. Didn't want big car payments. Plus the only difference is the navigation radio system but everything else is the same. It has 22000 miles and certified pre-own. I had it a month a get 21 mpg around town and 25 on the highway. This is great compared to my last v8 and v6 engines. And it takes regular gases. The dealer also washes it at every service a sweep as give you a brand new loaner. I do recommend you test drive.

Caddy SRX is a Winner

The addition of the new 3.6L V6 engine made the already good SRX a class leader in its category. While it possessed head turning looks and a luxurious interior, it lacked the performance necessary to run with the Big Dogs. The new engine provides a throaty growl when accelerating and provides plenty of passing power on the freeway. When combined with excellent fit and finish inside and out and great driving dynamics, braking and acceleration, the SRX now has the total package. Having moved from a Lexus RX 350, which I loved, the SRX is more powerful, stylish, engaging and dynamic vehicle that possesses excellent ergonomics and technology.

Sexual white chocolate

Let me start off by saying this vehicle is gorgeous! A real looker, and there aren't too many of them out there alongside all of those Ford Edges and Nissan Muranos. The interior is impressive, even though we don't have the large nav screen, it still looks great. Expensive looking. The leather is high quality and the reason we bought the 2012 is because it really doesn't look worn at all.. We've only recently figured out why it doesn't look worn - it's very uncomfortable!! I'm 6'0 and had to sit in the backseat for 4 hours, and honestly it was less comfortable than an airplane for me. My head kept hitting the roof, i couldn't put my knees straight out, and for some reason this models' back seats don't recline (thought that was standard but it may only be for Performance models) so you're literally sitting stick-straight the whole time and the seats don't give in any way. The front seats are much more comfortable than the back, but still less comfortable than our 2013 Jetta SE. If it's beauty you're after, and something with a sturdy interior that will last, then this car is for you. If comfort is priority, look elsewhere (we test drove an MKX and it was very very comfy all around).

Poor Navigation system

Purchased 2012 SRX with Navigation. Entered my home address and the Nav System gave totally wrong directions. Cadillac dealer ordered new Nav disk - but error ( and wrong additional addresses) remained. Called Cadillac customer service - and only response I get is 'we're working on it'. I have a handheld Garmin that takes me to my driveway - but the Cadillac Nav system puts me 1/2 mile away. My dealer attempted to drive another 2012 SRX with Nav to my address and that vehicle also made wrong turns. AVOID this option. If and when cadillac repairs this disater - I will be happy to report it. Meanwhile - use caution if you intend to purchase this option. Better yet, DON'T.

Now I know why Cadillac's are so highly rated!

This is a wonderful crossover. I love the color (red) and the way the outside of the car looks. It rides and handles wonderfully. I wish it had a navigation system but the OnStar is good. It's hard to read the display in the middle of the console as the overhang makes you have to duck down to see the numbers at the top of the display.

Fan not shutting off

We have had a serious issue with some kind of fan (blower) of some sort that will continue to run after the car is shut off. We have figured out that removing a fuse ( yellow 90) will stop the fan. If for some reason i don't catch the "noise" of the fan still running, it of course runs my battery down within 30 to 45 minutes. We've already had to replace the water pump ( 900.00 , isn't cheap) and the front end by the front right tire had to be repaired also. It is a beautiful car but man oh man it seem's to be a money pit.We bought the car used , so it had no warranty. Has anyone else had any of these issue's? Thank you. Deirdre Baker Tx

Cadillac

This was a used car. The previous owner really took car of this car. With the exception of the Bluetooth system the options on this car are working great. Performance is great. I would recommend a Used SRX

Great All-round Vehicle

I purchased this vehicle in September, 2011, replacing a 2010 SRX. Super for longer trips; comfortable, quiet, solid, efficient. Fuel economy through 50,000 miles of mixed driving: 24 mpg. Unfortunately, this model has increased in price by ~$7,000 since I purchased my 2010, though I still believe it is a good value.

Loving it !

After test driving over 10 cars, I kept on coming back to this one. I drove the 2011 and agree with the comments about it being under powered. Mind you the 3.6 is no Ferrari, but at least the engine doesn't seem stressed under hard acceleration. Even with the 20 inch rims, the car sacrifices little interior noise. Reasons for buying this car vs competitors: Q5- RELIABILITY ( we've had 6 Audis/VW- ALL HAVE BEEN A HEADACHE) GLK- Too small inside. Lexus RX- Too Boring to look at and drive. Evoque- nice, but see Q5 comments and multiply that by 20= Land rover.

46K miles and still not a problem

With the exception of tires recently changed, this car has been absolutely a pleasure to own and drive. I waited specifically for the 2012 model to get the larger V6 with increased HP, and it has not disappointed. Extremely comfortable car to drive.

2012 SRX or how to loose money!

Bought this vehicle new after suffering with a 2009 SRX and its timing chain issues. Had it 5 years and 2 months, 51000 miles and everything quit. Drivers seat won't heat, keys get locked in car (not suppose to be possible) and now a service rear axle warning. Of course all of this is now out of warranty. Contacted a Cadillac dealer and he states "everything breaks - go ahead and buy a jeep, I don't care", contacted Cadillac and got the "sorry for your luck" statement. BUT if you check online all of these are know issues. The axle issue includes Buick and Corvette a well. Besides these issue the residual value of the thing is terrible. (10/2019) Its been gone for 2 years and we DON'T miss it!

2012 Cadillac SRX

Everything was great except the low beam headlights which should have been recalled by GM. California won a class-action suit against GM, because of the rubber O-ring/seal/molding at the back opening allows moisture to get in and destroy the reflective material overtime. The low beam headlamps get dimmer and dimmer to the point of severe danger. Cost for GM to repair $1700, and they put the same crap in. Saw one individual who had LEDs installed on Youtube, and only cost $250.00. Not sure what state though. Other than that I would have never sold the car. Loved that car. If you are in the city/suburbs with street lights you will never notice it. Also, my one co-worker is 6' 8" and loved the passenger front seat, because he had room for his legs and was not against the ceiling. Lots of cargo space too.

my 2nd

Have had friends and relatives drive this, all very impressed. My father was a ford or chrysler man that also purchased one after me. Excellent quality inside and outside. Tremendous performance and acceptable economy. Only complaint is large blind spot.

Unreliable Nav System.

While I enjoy all the reasons I chose the SRX (ease of entry/exit, style, seat comfort, handling, etc), the expensive Navigation system is a joke! The map display is fine, the audible prompts are OK, the way it works with POI's is confusing, but the main reason for having a GPS system (guiding you to a destination) is totally unreliable! I, like so many others I now discover, have, in only a few months of ownership, experienced numerous incidence of inaccurate directions. Apparently the map database used is woefully out of date and inaccurate. To compound the disappointment, GM knows it's bad and offers no fix! Back to Japan or Korea for next car!

Very Happy with Purchase

I traded out for a Luxury 2012 for a 2011 premium MKX with low miles… which was horrible (going on 5th visit to the dealer in 4 weeks . FYI the MyLincolnTouch is a disaster). While the MKX had way more stuff (mind you none of it worked well), the caddy is a total hit! Awesome! I read complaints about the 2011 engine revving up and down and tried it. I agree. I have had mine for about 5 days now (lol). The 3.6L is very nice and I have been driving it in the ECO mode for the past 2 days. Plenty of power and am getting about 20.7 MPG. The inside is very refined, comfie and stuff is easy to get to.

Great vehicle!

Great ride. High quality leather interior. Heated steering wheel & seats. 308 horses

Great car! A little leaky but fixable.

This 2012 Cadillac SRX performs great, very comfortable, and easy to drive. Second day I had it, a rainstorm left a puddle on my driver's floor. I did some research and found it's a known problem but easy to fix with a little handiwork on the draintube from the sunroof. I look forward to many years of comfort and safety in this SRX.

It's very nice

Yes I like my car I wanted it because it was getting hard for me to get out of out truck and the SUV I'd so much better. But the Insurance is high because it's a Cadillac.

Trustworthy

This car has been so good to me. I have had no problems except for the battery every 4 years? If it had the technology that new cars have I would keep it forever! My car has only 53,000 miles on it and has been a joy to drive and own.

Bad Headlights

Absolutely terrible visibility with original headlights. Expensive to upgrade which helped minimally. Lots of road noise despite several tire changes.

No brake Cadi!

A lot of road noise with expensive tires on it. Also the brakes GIVE OUT when they feel like it. Had it brought to shop and of course they couldn’t find anything AGAIN. Driving with the grandbaby and guess what....NO BREAKS AGAIN. Dealership can not find a problem. You pay for the NAME👎🏻

2012 Cadillac SRX

I bought a 2012 SRX - Premium in November 2011. Performance: great. It is a quick car for what it is. It rides good. However... there are a lot of "little" things, details, that were missed. I am convinced that the people they let drive the pre-production versions of this car were people that had a vested interest in keeping development cost down, and getting the car to production on time. I traded a Nissan Murano for this - I like the Murano better. I hate the car; my wife loves it. Go figure.

2012 SRX is a lemon

I purchased a 2012 srx luxury model in march of 2012. Since then a rear shock broke car was 2 days old. Next the brakes made a strange chirping noise, front pads and rotors, now the engine misfires. It has been in shop for a total of 45 days for this problem. GM cannot fix it not the dealer where car was purchased or the GM engineer dept. The car just misfires when it feels like it. GM tried cols 1,4 map sensor,throttle and alot of other parts. Today the steering make noise. Nothing but problems and headaches. I have driven many caddy loaner cars all 2012 srx and at least 3 of them had this misfire problem. My ADVICE STAY AWAY FROM THIS CAR. THE NEW STANDARD OF THE WORLD DISSAPOINTING.

Wonderful ride

Added ram air intake. Front bra and bug deflection . Trailer hitch, but has never pulled anything.

Start up noise when vehicle is COLD

I love my SRX 2012 however i am now experiencing annoying and embarrassing noises when my car starts up ONLY WHEN ITS COLD AND ON IT FIRST STARTS. When it’s warmed up and driven like if i go to store and then restart car, it will not make this noise. It’s very weird. I e taken back to dealership i bought if from and they can not diagnose noise because it’s only on first start. Can anyone give me any ideas? A luxury Cadillac should NOT make these noises at all!

SRX - Best Ever

This Cadillac is the best one I have ever owned and expect many more trouble free miles. I bought it new, not used. I sold it and bought a new XT5 (SRX replacement).

Perfect Bling to Wear

Everyone stops and take a look at my new 2012 SRX. Design is like none other. Nothing on the road looks like this. The Lex twin looks small to this. Mine is Black Raven with Stone interior. In the past I was a huge Ford Explorer fan buying 2 in the last 6 years. Trust me, they never offered the luxury of this. Buttons galore including rain sense and power turn in side mirrors for the car wash and bank drive in windows. All the interior of my new SRX have leather with French Stitching on the dash, all side door parts. So much attention to detail. Rides like being on a feather.

Cadillac Forgot Comfort

I have had this SUV for 7 weeks and 3500 miles. The seats are VERY uncomfortable. The bolsters are too hard to the point that I have black and blue marks on the back of my thighs. The space between the bolsters is 11 1/2" but my rear end is 13 1/2" and I am not a large man. Maybe a larger person would have their own padding, but I don't. The seats are too hard. The back seat has no leg room and is also very hard. My biggest problem is with the head rest leaning to far forward. I can not sit straight in the seat. So I had to remove the head rest.

Sexy caddy

Best car I ever drove. Love it and will always drive a cadallic

Good! Better! best!

I have had the 2012 Cadillac SRX for 6 1/2 years! Best car ever!

my review

Love it