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Used 2012 Cadillac SRX Consumer Reviews

4.4 out of 5 stars
38 reviews

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3 out of 5 stars

2012 SRX or how to loose money!

Kathy Molinski, 10/20/2017
updated 10/24/2019
2012 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
17 of 21 people found this review helpful

Bought this vehicle new after suffering with a 2009 SRX and its timing chain issues. Had it 5 years and 2 months, 51000 miles and everything quit. Drivers seat won't heat, keys get locked in car (not suppose to be possible) and now a service rear axle warning. Of course all of this is now out of warranty. Contacted a Cadillac dealer and he states "everything breaks - go ahead and buy a jeep, I don't care", contacted Cadillac and got the "sorry for your luck" statement. BUT if you check online all of these are know issues. The axle issue includes Buick and Corvette a well. Besides these issue the residual value of the thing is terrible. (10/2019) Its been gone for 2 years and we DON'T miss it!

Safety
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

46K miles and still not a problem

moscoman, 09/10/2014
2012 Cadillac SRX Premium 4dr SUV (3.6L 6cyl 6A)
12 of 15 people found this review helpful

With the exception of tires recently changed, this car has been absolutely a pleasure to own and drive. I waited specifically for the 2012 model to get the larger V6 with increased HP, and it has not disappointed. Extremely comfortable car to drive.

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5 out of 5 stars

my 2nd

D Stangeland, 04/11/2019
2012 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
4 of 4 people found this review helpful

Have had friends and relatives drive this, all very impressed. My father was a ford or chrysler man that also purchased one after me. Excellent quality inside and outside. Tremendous performance and acceptable economy. Only complaint is large blind spot.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2012 Cadillac SRX

kerry f., 03/06/2019
2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
4 of 4 people found this review helpful

Everything was great except the low beam headlights which should have been recalled by GM. California won a class-action suit against GM, because of the rubber O-ring/seal/molding at the back opening allows moisture to get in and destroy the reflective material overtime. The low beam headlamps get dimmer and dimmer to the point of severe danger. Cost for GM to repair $1700, and they put the same crap in. Saw one individual who had LEDs installed on Youtube, and only cost $250.00. Not sure what state though. Other than that I would have never sold the car. Loved that car. If you are in the city/suburbs with street lights you will never notice it. Also, my one co-worker is 6' 8" and loved the passenger front seat, because he had room for his legs and was not against the ceiling. Lots of cargo space too.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.38 out of 5 stars

Unreliable Nav System.

tweeder, 06/03/2013
2012 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
12 of 17 people found this review helpful

While I enjoy all the reasons I chose the SRX (ease of entry/exit, style, seat comfort, handling, etc), the expensive Navigation system is a joke! The map display is fine, the audible prompts are OK, the way it works with POI's is confusing, but the main reason for having a GPS system (guiding you to a destination) is totally unreliable! I, like so many others I now discover, have, in only a few months of ownership, experienced numerous incidence of inaccurate directions. Apparently the map database used is woefully out of date and inaccurate. To compound the disappointment, GM knows it's bad and offers no fix! Back to Japan or Korea for next car!

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