Used 2012 Cadillac SRX Consumer Reviews
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Buyer Beware!
Grug, 11/27/2017
2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
31 of 33 people found this review helpful
Loved the look and the ride of this car. At about 40,000 miles things started to go south. The check engine light began to come on intermittently. Had it checked by the dealer, but after several rounds of tests, they found no cause. Next I began to notice condensation in my headlight casing. This stayed for a couple of years, now both headlamps have stopped working on the same day! Again to the dealership, where I was notified it was a $3,000 repair! This was for the labor and head lamp assembly! Outrageous! I googled the issue and find this is a well known issue with this car starting in 2010. GM will do nothing and act like they don't know it exists. Ironically, while shopping the car to trade in on a "non GM" car, all the other dealers are very aware of the problem. I will never by a GM car again! Horrible customer service.
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2 for 1 and did my homework
JC, 10/04/2015
2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
28 of 30 people found this review helpful
I traded in my 05 Infiniti q45 and 04 Chevy trailblazer in for the Srx. I wanted all the same features both vehicles had together. I look at the Lincoln, Mercedes , Infiniti and BMW. But for the value you could not beat Cadillac. I am a 6'3" male that's sits comfortably inside and do not have a problem getting in or out. Cadillac services or will maintain the vehicle for the next 3 years all free. I test drove a 2015 but settled on the 12. Didn't want big car payments. Plus the only difference is the navigation radio system but everything else is the same. It has 22000 miles and certified pre-own. I had it a month a get 21 mpg around town and 25 on the highway. This is great compared to my last v8 and v6 engines. And it takes regular gases. The dealer also washes it at every service a sweep as give you a brand new loaner. I do recommend you test drive.
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2012 Cadillac SRX for sale near you
3 of 23 listings
- Luxury 4dr SUVMSRP: $5,25095 mi away
- Luxury 4dr SUVMSRP: N/A23 mi away
- Luxury 4dr SUVMSRP: $8,49584 mi away
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Caddy SRX is a Winner
dtrotter61, 09/15/2011
2012 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
113 of 127 people found this review helpful
The addition of the new 3.6L V6 engine made the already good SRX a class leader in its category. While it possessed head turning looks and a luxurious interior, it lacked the performance necessary to run with the Big Dogs. The new engine provides a throaty growl when accelerating and provides plenty of passing power on the freeway. When combined with excellent fit and finish inside and out and great driving dynamics, braking and acceleration, the SRX now has the total package. Having moved from a Lexus RX 350, which I loved, the SRX is more powerful, stylish, engaging and dynamic vehicle that possesses excellent ergonomics and technology.
Sexual white chocolate
Amanda, 10/19/2015
2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
32 of 36 people found this review helpful
Let me start off by saying this vehicle is gorgeous! A real looker, and there aren't too many of them out there alongside all of those Ford Edges and Nissan Muranos. The interior is impressive, even though we don't have the large nav screen, it still looks great. Expensive looking. The leather is high quality and the reason we bought the 2012 is because it really doesn't look worn at all.. We've only recently figured out why it doesn't look worn - it's very uncomfortable!! I'm 6'0 and had to sit in the backseat for 4 hours, and honestly it was less comfortable than an airplane for me. My head kept hitting the roof, i couldn't put my knees straight out, and for some reason this models' back seats don't recline (thought that was standard but it may only be for Performance models) so you're literally sitting stick-straight the whole time and the seats don't give in any way. The front seats are much more comfortable than the back, but still less comfortable than our 2013 Jetta SE. If it's beauty you're after, and something with a sturdy interior that will last, then this car is for you. If comfort is priority, look elsewhere (we test drove an MKX and it was very very comfy all around).
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Poor Navigation system
kytom1, 05/03/2012
2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
46 of 53 people found this review helpful
Purchased 2012 SRX with Navigation. Entered my home address and the Nav System gave totally wrong directions. Cadillac dealer ordered new Nav disk - but error ( and wrong additional addresses) remained. Called Cadillac customer service - and only response I get is 'we're working on it'. I have a handheld Garmin that takes me to my driveway - but the Cadillac Nav system puts me 1/2 mile away. My dealer attempted to drive another 2012 SRX with Nav to my address and that vehicle also made wrong turns. AVOID this option. If and when cadillac repairs this disater - I will be happy to report it. Meanwhile - use caution if you intend to purchase this option. Better yet, DON'T.