Used 2013 Cadillac ATS Consumer Reviews
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Not as great as you might think
Greg Meyer, 10/12/2017
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
9 of 14 people found this review helpful
I have only 38k miles. My camshaft sensor went out in July of 2017, it took the shop two days to replace it and they never called me to say that they needed to keep my car another day. The techs at Putnam Cadillac don't like to talk to customers so they don't call them to inform them of pending repairs. A month after it was in the shop my Cue touch screen started dying and in two weeks was dead. I told them the Cue screen was dead when I dropped the car off yesterday. Today they finally called me after I called them for info. They said the Cue screen was dead, I said I knew that and had told them that yesterday. What's happening with it? The rep, Leo Yi, said he has the parts but he can't do anything until he speaks to his warranty administrator and she does not get in until tomorrow. Does that mean that every warranty job at Putnam Cadillac in Burlingame has to wait for this administrator to confirm the work can be done? Every job in the place must be backed up! The ATS is a fast car. The transmission is very slow to shift even in sport mode. The 3rd to 4th gear shift takes forever and often slips. This is common with most ATS's. It is Very small inside. If you are taller than 5'10", don't buy one. You will have a hard time getting into it. The very tiny trunk is only big enough for a gym bag or two. The CUE touchscreen system is terrible. Due to that particular issue, I cannot recommend this car. The touchscreen works sometimes and fails sometimes. You cannot turn on the A/C without the touchscreen. If you look at the Cadillac forums, you will see the frozen or dead Cue Touchscreen is a very very common problem. Why they are not recalling the cars is beyond me. Consumer Reports needs to look into it. It is nice looking car inside and out. Good paint. It handles well. But the poor touchscreen, poor dealer service, and getting in and out of the car without banging my head are reasons I would never own another.
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STUCK WITH A LEMON
rzuff77, 04/07/2015
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
10 of 16 people found this review helpful
This car has been a lemon since about 5k miles and very disappointed with my purchase. Around 10k miles performance was awful 0-60 in about 15 seconds and I kept taking it back and finally they decided to replace the turbo at 15k miles. Still has the same problem but also shift rough and has a hesitation issue no one at the dealer can replicate. I currently own 5 GM vehicles but it maybe time to thin out my stable or at least dump GM. The dealership has been downright rude and awful and 800 Cadillac service is joke. Never calls you back and wastes your time.
2013 Cadillac ATS for sale near you
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- Standard SedanMSRP: $7,434173 mi away
- Luxury SedanMSRP: $12,995138 mi away
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Best in Class
pghgator, 01/06/2013
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
24 of 41 people found this review helpful
FINALLY! Cadillac and GM have made a car that not only competes with the Europeans but beats them hands down. First let me say that I currently own a MB C300sport, and have owned a BMW 5 series and Lexus IS. I looked at the BMW 1 and 3 Series, the Audi A4, and the MB C300 and nothing compare to the value you get with this car. I was looking for an entry level luxury sedan for my wife and found this car to be superior than anything else in the marketplace. I really wanted to buy the baby bummer, but just couldn't justify against what Cadillac was offering. In years past I wouldn't even consider a Cadillac, but loved the new design so much I thought I'd give it a test drive...I was sold!
Two ATS's Since Memorial day 2013
unsatisfied27, 02/21/2014
updated 08/22/2016
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
6 of 9 people found this review helpful
I purchased a new 2013 ats on memorial day 2013 , i am on my second one now. the first one i had put 5509 miles on it the first 10 days i owned it. i took it back to the dealership in N.C and had a complaint that the steering wheel would get stuck while driving on the highway, they had the car for two weeks . could not find problem, did some computer updates as recommended from cadillac tech support. it continued to happen after they gave it back to me .finally had it towed back for the same problem. they gave me a new one, put 8700 miles on that one and i have an electrical problem center dash goes black. turns out there is a short in the radio and the ecm unit . Car is total [non-permissible content removed]!!!
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At long last, a worthy entry.
ngamoth, 09/22/2012
2013 Cadillac ATS Premium 4dr Sedan (3.6L 6cyl 6A)
45 of 80 people found this review helpful
After successive failures, it appears Cadillac has finally made a small car worth buying. The level of effort involved in the design, creation, and testing of this car are evident upon first driving it - it feels surprisingly well built. Were it not for the plush American cabin, you'd swear the VIN began with a telltale 'W.' Performance-wise, the car shines. The adjustable Magnetic Ride Control is brilliantly implemented, and one could wax poetic about the powertrain, braking...but let's face it. This isn't going to the track - it's going to make a break in traffic much more enjoyable. Spaciousness wasn't the intended result, so make your buddies drive separately!